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Issue 825570 link

Starred by 3 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Mar 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug



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ERR_SSL_VERSION_INTERFERENCE

Reported by vineeth...@gmail.com, Mar 25 2018

Issue description

Chrome Version       : 65.0.3325.181
OS Version: 10.0
URLs (if applicable) :https://inbox.google.com/, https://www.facebook.com/
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari:
    Firefox:OK
    IE/Edge:OK

What steps will reproduce the problem?
1. Try to get to either of the URLs on the browser (saved credentials or incognito)
2. Page doesn't come up
3. SSL version interference error is shown


What is the expected result?
Page loads

What happens instead of that?
Page doesn't load, get an error. Tried to clear DNS, restart computer, no avail.



Please provide any additional information below. Attach a screenshot if
possible.
UserAgentString: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.181 Safari/537.36



 
can't be reached.png
63.7 KB View Download
Labels: Needs-Triage-M65
Labels: Needs-Feedback Triaged-ET
Unable to reproduce the issue on chrome reported version 65.0.3325.181 using Windows-10 with steps mentioned below:
1) Launched chrome reported version and navigated to URL's: https://inbox.google.com/, https://www.facebook.com/
2) Logged in into the above two URL's, able to login into the site

@Reporter: Please find the attached screen cast for your reference and let us know if we missed anything in reproducing the issue, provide your feedback on it which help in further triaging it.

Thanks!

825570.mp4
4.3 MB View Download
Cc: svaldez@chromium.org viswa.karala@chromium.org
with reference to the issue:  819598 ,  823165  and   820297 , CC'ing svaldez@chromium.org.

Thanks!
I tried to get on to the said websites today morning central time with no luck. Tried the following additional steps also
- disallow/allow chrome in firewall
- uninstall/reinstall chrome
- clear cookies etc.

No luck with any of that so far. It's probably a combination of chrome/network settings/firewall related. I have been able to access inbox from Firefox and Edge successfully again today. 
Project Member

Comment 5 by sheriffbot@chromium.org, Mar 26 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Components: Internals>Network>SSL
Labels: Needs-Feedback
What firewall/antivirus are you using? We've seen a number of buggy firewalls, and while most have distributed fixes, there are a couple that need manual adjustment.

It would also be helpful to get a net-internals log when you reproduce the issue, see details here:
https://sites.google.com/a/chromium.org/dev/for-testers/providing-network-details

I'm using Avast antivirus (the free version) and Windows Defender. Sorry, I'm away from that computer for a bit, else I would have got versions etc. I will send that later - perhaps Wednesday evening or Thursday. 
We have had some reports that Avast is potentially causing issues, and the solution there is to uninstall and reinstall the latest version of Avast. Information about its version and whether that fixes things would be helpful.
Project Member

Comment 9 by sheriffbot@chromium.org, Mar 27 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Log attached
chrome-net-export-log.json
1.1 MB View Download
Labels: Needs-Feedback
Yeah, it looks like a similar behavior to what we've seen from Avast. Does uninstalling/reinstalling it fix the issue?
I will try that today. Sorry could not get to that yesterday. 
Project Member

Comment 13 by sheriffbot@chromium.org, Mar 29 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Feedback
Reinstalling Avast seems to have fixed the issue for now. You can resolve this issue. 
Project Member

Comment 16 by sheriffbot@chromium.org, Mar 29 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Status: WontFix (was: Unconfirmed)
Cool, thanks for the confirmation.

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