Can't print duplex on a duplex capable printer
Reported by
f...@lockzero.com,
Mar 23 2018
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Issue descriptionUserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.181 Safari/537.36 Steps to reproduce the problem: 1. Setup printer using PPD from openprinting.org 2. Open a website that spans two print pages and print with either the normal dialog or the system dialog 3. Confirm duplex is checked or selected in system dialog and hit print What is the expected behavior? A single duplexed printed page. What went wrong? 2 simplex pages are printed. Did this work before? N/A Chrome version: 65.0.3325.181 Channel: n/a OS Version: Antergos kernel 4.14.29-1-lts Flash Version: NA Prints duplexed in Ubuntu 16.04.4 with Chromium Version 64.0.3282.167.
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Mar 27 2018
Can you mention what printer / which specific PPD you are using?
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Mar 27 2018
Can you confirm it's this one http://www.openprinting.org/printer/Lexmark/Lexmark-CX510de
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Mar 28 2018
Yes, that is the PPD I used.
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Mar 28 2018
Thank you for providing more feedback. Adding the requester to the cc list. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Apr 3 2018
The original bug report says duplex does not work in Chromium via the system dialog. Does it work in Firefox with the system dialog? The system dialog UI should be very similar in both browsers.
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Apr 3 2018
Yes, Firefox prints in duplex using the system dialog box on the same machine.
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Apr 3 2018
Thank you for providing more feedback. Adding the requester to the cc list. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Apr 11 2018
fly@ Thanks for the feedback. Unable to test this issue at TE end as this setup is not available. Hence adding 'TE-Hardware-Dependency' label. thestig@ Request you to please check this issue and help in further triaging. Thanks..
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Jun 2 2018
Since I don't have the printer, I tried the following: 1) Put the PPD to /etc/cups/ppd 2) Stop CUPS. 3) Set the <DefaultPrinter> entry in /etc/cups/printers.conf to use it the PPD. 4) Set the <DefaultPrinter> entry in /etc/cups/printers.conf to have a DeviceURI of file:///tmp/output.prn . 5) In /etc/cups/cups-files.conf, set: FileDevice Yes . 6) Restart CUPS. 7) Print from Firefox and moved /tmp/output.prn to /tmp/f.prn. 8) Print from Chromium and moved /tmp/output.prn to /tmp/c.prn. Comparing f.prn and c.prn, the headers with the duplex settings look the same. So AFAICT, both browsers send the duplex setting to the printer. In the initial bug report, you said this works in Ubuntu with Chromium 64, but does not work with Antergos and Chromium 65. Can you: - Check and make sure the two computers actually have the same PPD. - Try Ubuntu and Antergos with the same version of Chromium. Did this regress in Chromium 65? Or are the two machines just set up differently?
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Jun 27 2018
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Jun 28 2018
Sorry to say, I abandoned ship and went back to Xubuntu and all is well.
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Jun 28 2018
Thank you for providing more feedback. Adding the requester to the cc list. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Jun 29 2018
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Comment 1 by ajha@chromium.org
, Mar 26 2018Labels: Needs-Triage-M65