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Issue 824718 link

Starred by 5 users
Status: Assigned
Owner:
sgabr...@chromium.org
Cc:
zalcorn@chromium.org
tbuck...@chromium.org
sgabr...@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 3
Type: Bug



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Settings cannot be closed when opened from onscreen keyboard

Reported by jim.dan...@gmail.com, Mar 22 2018 
UserAgent: Mozilla/5.0 (X11; CrOS x86_64 10323.58.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.167 Safari/537.36
Platform: 10323.58.0 (Official Build) beta-channel cyan

Steps to reproduce the problem:
1. Open convertible device and change to tablet mode
2. Touch a text field and observe the onscreen keyboard appears
3. Touch the overflow icon (left of the spacebar)
4. Tap the settings (gear) icon
5. ChromeOS Settings opens, but cannot be closed. 

What is the expected behavior?
Settings should have a window control line at the top, or should close by tapping the Back icon.

What went wrong?
There is no apparent way to exit from the Settings screen. You must either change to laptop mode, or press the overview icon and close it there or switch back to the Chrome window.

Did this work before? N/A 

Chrome version: 65.0.3325.167  Channel: stable
OS Version: 10323.58.0
Flash Version: 29.0.0.113 

I am a Chromebook Central TC

Comment 1 by tic...@gmail.com, Mar 22 2018 

Confirmed on Pixelbook running Beta 65.

There is another way of closing - you can long-press the shelf icon and choose Close from the dialogue that appears.

- Mike

Comment 2 by dymp...@gmail.com, Mar 22 2018 

I can pull down from the top to open the window controls.

Google Chrome	65.0.3325.167 (Official Build) beta (32-bit)
Revision	0
Platform	10323.58.0 (Official Build) beta-channel veyron_minnie
Firmware Version	Google_Veyron_Minnie.6588.237.0
ARC	4654422
Screenshot 2018-03-22 at 8.53.56 AM.png
72.3 KB View Download

Comment 3 by jim.dantin@chromium.org, Mar 22 2018 

The swipe down does work for me. Thanks dymphe@

It was not obvious that gesture was available and certainly is confusing to many users.

Comment 4 by ovanieva@chromium.org, Mar 23 2018

Components: -UI UI>Input>VirtualKeyboard

Comment 5 by shend@chromium.org, Apr 10 2018

Labels: -Pri-2 Pri-3
Status: Untriaged (was: Unconfirmed)

Comment 6 by dvallet@chromium.org, Apr 23 2018

Components: UI>Shell

Comment 7 by weifangsun@chromium.org, Apr 27 2018

Components: -UI>Shell UI>Settings

Comment 8 by steve...@chromium.org, May 17 2018

Cc: tbuck...@chromium.org sgabr...@chromium.org zalcorn@chromium.org
This is "normal" behavior in tablet mode - non tabbed windows do not show a 'close' button in tablet mode. The window can be hidden by toggling the icon in the launcher, after hiding the on screen keyboard.

Perhaps the thing to do is to hide the on screen keyboard when opening settings?

Comment 9 by steve...@chromium.org, May 17 2018

Owner: sgabr...@chromium.org
Status: Assigned (was: Untriaged)
Assigning for UX feedback.

Comment 10 by sgabr...@chromium.org, May 17 2018 

This is the intended behavior. Close button is accessible by swiping down from bezel whether the OS keyboard is visible or not. Other method is closing it via overview.

Comment 11 by shend@chromium.org, Aug 6

Components: -UI>Settings -UI>Input>VirtualKeyboard UI>Shell
I think the original bug is just a discoverability issue with the swipe down to close feature. Doesn't seem related to either settings or virtual keyboard. Redirecting back to UI>Shell and marking as Wont-Fix.
►

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