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Issue 824021 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Dec 17
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug-Regression



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no sound only in chrome

Reported by sydneyli...@gmail.com, Mar 21 2018

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.162 Safari/537.36

Example URL:

Steps to reproduce the problem:
1. no 
2. 
3. 

What is the expected behavior?

What went wrong?
chrome sound stops working, works again after I restart computer, and eventually stops working again. 

Did this work before? Yes 

Is it a problem with Flash or HTML5? N/A

Does this work in other browsers? Yes

Chrome version: 65.0.3325.162  Channel: n/a
OS Version: 10.0
Flash Version: 

Contents of chrome://gpu:
 
Labels: Needs-Bisect Needs-Triage-M65
Cc: susan.boorgula@chromium.org
Labels: Triaged-ET Needs-Feedback
sydneylikespickles@ Thanks for the issue.

Tested this issue on Windows 10 and Mac OS 10.12.6 on the reported version 65.0.3325.162 and the latest Canary 67.0.3378.0 and unable to reproduce the issue by following the below steps.

1. launched Chrome and navigated to youtube.com
2. Can observe that the videos are playing with audio and no issues are observed.
3. Played videos on few other sites like cnn.com, facebook.com, foxnews.com and can hear the audio without any issue.
Attached is the screen cast for reference.

Request you to provide us the exact steps to reproduce the issue.

Also request you to retry on a new chrome profile without any flags/extensions and update the thread with observations.

Thanks..
824021.webm
13.2 MB View Download

Comment 3 by tsrwebgl@gmail.com, Apr 9 2018

I'm experiencing this on my Pixelbook.

Google Chrome	66.0.3359.79 (Official Build) beta (64-bit)
Revision	0
Platform	10452.42.0 (Official Build) beta-channel eve
Firmware Version	Google_Eve.9584.107.0
Customization ID	GOOGLE-EVE
ARC	4691625
JavaScript	V8 6.6.346.18
Flash	29.0.0.134 /opt/google/chrome/pepper/libpepflashplayer.so
User Agent	Mozilla/5.0 (X11; CrOS x86_64 10452.42.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.79 Safari/537.36
Command Line	/opt/google/chrome/chrome --ppapi-flash-path=/opt/google/chrome/pepper/libpepflashplayer.so --ppapi-flash-version=29.0.0.134 --ui-prioritize-in-gpu-process --use-gl=egl --enable-native-gpu-memory-buffers --enable-drm-atomic --enable-hardware-overlays=single-fullscreen,single-on-top --enable-webgl-image-chromium --enable-features=Pepper3DImageChromium,PointerEvent,EnableBackgroundBlur --gpu-sandbox-failures-fatal=yes --enable-logging --log-level=1 --use-cras --enable-wayland-server --user-data-dir=/home/chronos --system-developer-mode --force-clamshell-power-button --login-profile=user --has-chromeos-keyboard --enable-touchview --enable-voice-interaction --guest-wallpaper-large=/usr/share/chromeos-assets/wallpaper/guest_large.jpg --guest-wallpaper-small=/usr/share/chromeos-assets/wallpaper/guest_small.jpg --child-wallpaper-large=/usr/share/chromeos-assets/wallpaper/child_large.jpg --child-wallpaper-small=/usr/share/chromeos-assets/wallpaper/child_small.jpg --default-wallpaper-large=/usr/share/chromeos-assets/wallpaper/oem_large.jpg --default-wallpaper-small=/usr/share/chromeos-assets/wallpaper/oem_small.jpg --default-wallpaper-is-oem --arc-availability=officially-supported --enable-arc-oobe-optin --enterprise-enrollment-initial-modulus=15 --enterprise-enrollment-modulus-limit=19 --login-user=tsrwebgl@gmail.com --login-profile=5d164ee03f929a4d59714e68decedbc1c6098fc5 --flag-switches-begin --enable-features=MaterialDesignBookmarks,MaterialDesignExtensions,NewStyleNotifications,SecondaryUiMd --flag-switches-end --vmodule=arc_kiosk*=2,*arc/*=1,automatic_reboot_manager=1,tablet_power_button_controller=1,*chromeos/login/*=1,auto_enrollment_controller=1,*plugin*=2,*zygote*=1,*/ui/ozone/*=1,*/ui/display/manager/chromeos/*=1,*night_light*=1,power_button_observer=2,webui_login_view=2,lock_state_controller=2,webui_screen_locker=2,screen_locker=2 --enable-features=Pepper3DImageChromium,PointerEvent,EnableBackgroundBlur,MaterialDesignBookmarks,MaterialDesignExtensions,NewStyleNotifications,SecondaryUiMd
Executable Path	/opt/google/chrome/chrome
Profile Path	/home/chronos/u-5d164ee03f929a4d59714e68decedbc1c6098fc5
Variations	6a89113b-ccb9a6a5
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Comment 4 by ajha@chromium.org, Apr 17 2018

Labels: -OS-Windows -Needs-Bisect OS-Chrome

Comment 5 by tsrwebgl@gmail.com, May 9 2018

Any updates on the issue? Even after taking my Pixelbook out of Developer Mode (and wiping it) I'm still having the same issue. Also, the Android apps work fine, but anything "native" to Chrome OS does not work. Crostini also does not produce sound.
I can't think of any possible reason. tsrwebgl@, can you try these actions:
1. reboot machine OR
2. turn off hardware decoding in Chrome://flags
3. if you can, please wipe off the device to manufacturer state.
@tsrwebgl - Do you repro this with current non-beta versions of Chrome?
Status: WontFix (was: Unconfirmed)
Closing as Won't Fix since there was no response from reporter to Comment #6 or #7.

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