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Issue 824007 link

Starred by 2 users
Status: Archived
Owner:
█ svaldez@chromium.org
Last visit > 30 days ago
Closed: May 2018
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug



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PROBLEMAS PARA INGRESAR A WWW.GMAIL.COM Y WWW.FACEBOOK.COM

Reported by eugegarc...@gmail.com, Mar 21 2018 
QUÉ TAL... TENGO UN PROBLEMA PARA ACCEDER A CIERTAS PÁGINAS (COMO GMAIL O FACEBOOK) PERO CON OTRAS OK. YA COMPROBÉ QUE LA CONEXIÓN DE WIFI ESTÉ OK, DESHABILITÉ LAS CASILLAS DE LAN (CONFIGURACIÓN DE PROXY), BORRÉ LOS DATOS, LIMPIÉ MI ORDENADOR CON EL ANTIVIRUS, DESINSTALÉ GOOGLE CHROME Y AÚN AL REINSTALARLO CONTINÚO CON EL PROBLEMA.
EL ERROR QUE TENGO ES "GOOGLE NO PUEDE ACCEDER A ESTA PÁGINA. COMPROBAR EL PROXY Y EL CORTAFUEGOS". 
DESDE INTERNET EXPLORER PUEDO INGRESA R AESTAS PÁGINAS. TENGO WINDOWS 7 ULTIMATE.
OJALÁ PUEDAN AYUDARME. GRACIAS







Chrome Version       : 65.0.3325.181
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
URLs (if applicable) :
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari:
    Firefox:
    IE/Edge:

What steps will reproduce the problem?
1.
2.
3.

What is the expected result?


What happens instead of that?


Please provide any additional information below. Attach a screenshot if
possible.

UserAgentString: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.181 Safari/537.36

Comment 1 by gov...@chromium.org, Mar 21 2018

Labels: Needs-Triage-M65
Translated message: WHAT SUCH ... I HAVE A PROBLEM TO ACCESS CERTAIN PAGES (LIKE GMAIL OR FACEBOOK) BUT WITH OTHERS OK. I ALREADY CHECKED THAT THE WIFI CONNECTION IS OK, I DISABLED THE LANCASES (PROXY CONFIGURATION), I DRAWN THE DATA, I CLEANED MY COMPUTER WITH THE ANTIVIRUS, I UNINSTATED GOOGLE CHROME AND STILL ON REINSTALLING IT I CONTINUED WITH THE PROBLEM.
THE ERROR THAT I HAVE IS "GOOGLE CAN NOT ACCESS THIS PAGE, CHECK THE PROXY AND THE FIRE FIGHTER".
FROM THE INTERNET EXPLORER I CAN ENTER R PACKAGES. I HAVE WINDOWS 7 ULTIMATE.
YOU CAN HELP ME. THANK YOU

Comment 2 by krajshree@chromium.org, Mar 23 2018

Components: Internals>Network>SSL
Labels: Triaged-ET
Owner: svaldez@chromium.org
Status: Assigned (was: Unconfirmed)
Assigning the issue to svaldez@ owner from similar bugs  819598 ,  823165  and   820297  .
svaldez@: Requesting to please have a look into the issue.

Thanks...!!

Comment 3 by davidben@chromium.org, Mar 23 2018

Labels: Needs-Feedback
Thanks for the report! Could you attach a NetLog for us? That would help us diagnose the issue. The instructions are here:
https://dev.chromium.org/for-testers/providing-network-details

Also, do you have any firewall, antivirus, or other sort of product on your computer or network? If so, which do you have?

Comment 5 by rch@chromium.org, May 17 2018

Status: Archived (was: Assigned)
Please feel free to file a new bug if you can provide the requested information.
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