New issue
Advanced search Search tips

Issue 823973 link

Starred by 1 user

Issue metadata

Status: Duplicate
Merged: issue 797706
Owner: ----
Closed: Oct 15
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug-Regression



Sign in to add a comment

Play Store (ARC) fails to start

Reported by jrnieder@gmail.com, Mar 21 2018

Issue description

UserAgent: Mozilla/5.0 (X11; CrOS x86_64 10452.11.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.31 Safari/537.36
Platform: 10452.11.0 (Official Build) dev-channel caroline

Steps to reproduce the problem:
1. Click the Play Store icon at the bottom of the screen
2. Look at the now greyed out icon and spinner. Wait.
3. 15 minutes later, Play Store still hasn't started.

What is the expected behavior?
The Android Play Store should start. This worked ~a month ago.

What went wrong?
Play Store fails to start. file:///var/log/android.kmsg says

[ 1160.069060] <5>init: Starting service 'zygote'...
[ 1160.069865] <5>init: Starting service 'audioserver'...
[ 1160.070883] <5>init: Starting service 'cameraserver'...
[ 1160.071479] <3>init: Failed to set pid 26283 ioprio = 1,4: Operation not permitted
[ 1160.071732] <5>init: Starting service 'media'...
[ 1160.072637] <5>init: Starting service 'netd'...
[ 1160.078243] <3>init: couldn't write 26284 to /dev/cpuset/camera-daemon/tasks: No such file or directory
[ 1160.078391] <3>init: Failed to set pid 26284 ioprio = 1,4: Operation not permitted
[ 1160.085986] <3>init: Failed to set pid 26285 ioprio = 1,4: Operation not permitted
[ 1161.275156] <4>healthd: battery l=92 v=8253 t=0.0 h=1 st=3 c=1137 fc=5118000 cc=46 chg=
[ 1161.310517] <5>init: write_file: Unable to open '/proc/sys/vm/extra_free_kbytes': Permission denied
[ 1162.258567] <5>init: Service 'zygote' (pid 26282) killed by signal 9
[ 1162.258580] <5>init: Service 'zygote' (pid 26282) killing any children in process group
[ 1162.258638] <5>init: write_file: Unable to open '/sys/android_power/request_state': No such file or directory
[ 1162.258652] <5>init: write_file: Unable to open '/sys/power/state': Permission denied
[ 1162.258660] <5>init: Service 'audioserver' is being killed...
[ 1162.258714] <5>init: Service 'cameraserver' is being killed...
[ 1162.258751] <5>init: Service 'media' is being killed...
[ 1162.258774] <5>init: Service 'netd' is being killed...
[ 1162.259600] <5>init: Service 'audioserver' (pid 26283) killed by signal 9
[ 1162.259687] <5>init: Service 'audioserver' (pid 26283) killing any children in process group
[ 1162.259802] <5>init: Service 'cameraserver' (pid 26284) killed by signal 9
[ 1162.259812] <5>init: Service 'cameraserver' (pid 26284) killing any children in process group
[ 1162.259943] <5>init: Service 'media' (pid 26285) killed by signal 9
[ 1162.259953] <5>init: Service 'media' (pid 26285) killing any children in process group
[ 1162.260223] <5>init: Service 'netd' (pid 26286) killed by signal 9
[ 1162.260233] <5>init: Service 'netd' (pid 26286) killing any children in process group
[ 1162.260290] <5>init: Untracked pid 26287 killed by signal 9
[ 1162.260316] <5>init: Untracked pid 26288 killed by signal 9

Did this work before? Yes 

Chrome version: 66.0.3359.31  Channel: dev
OS Version: 10452.11.0
Flash Version: 29.0.0.125
 
android.kmsg.txt
618 KB View Download

Comment 1 by jrnieder@gmail.com, Mar 21 2018

Attaching /var/log/messages as well.

2018-03-20T17:55:41.894015-07:00 WARNING crash_reporter[23352]: [user] Received crash notification for app_process32[23292] sig 6, user 656360 (ignoring - PID filtered out)
2018-03-20T17:55:41.894231-07:00 WARNING crash_reporter[23352]: [ARC] Received crash notification for system_server[23292] sig 6, user 656360 (handling)
2018-03-20T17:55:41.895212-07:00 INFO crash_reporter[23352]: State of crashed process [23292]: D (disk sleep)
2018-03-20T17:55:41.896882-07:00 WARNING crash_reporter[23352]: Crash directory /home/user/d2e382683c88fc73503364acd935a321c4c7cece/crash already full with 32 pending reports
2018-03-20T17:55:41.896908-07:00 ERR crash_reporter[23352]: Could not create crash directory
2018-03-20T17:55:41.896920-07:00 ERR crash_reporter[23352]: Unable to find/create process-specific crash path
2018-03-20T17:55:41.917379-07:00 INFO kernel: [ 1937.609109] binder: send failed reply for transaction 392681 to 23231:23256
2018-03-20T17:55:45.127383-07:00 NOTICE kernel: [ 1940.819579] audit: type=1400 audit(1521593745.126:14129): avc:  denied  { search } for  pid=23372 comm="AudioOut_D" name="tracing" dev="tmpfs" ino=14636 scontext=u:r:audioserver:s0 tcontext=u:object_r:tmpfs:s0 tclass=dir permissive=0
2018-03-20T17:55:45.138376-07:00 NOTICE kernel: [ 1940.829989] audit: type=1400 audit(1521593745.137:14130): avc:  denied  { search } for  pid=23359 comm="cameraserver" name="tracing" dev="tmpfs" ino=14636 scontext=u:r:cameraserver:s0 tcontext=u:object_r:tmpfs:s0 tclass=dir permissive=0
messages.txt
2.2 MB View Download

Comment 2 by jrnieder@gmail.com, Mar 21 2018

The other account on the same device is able to open the Play Store without trouble.
Components: Platform>ARC

Comment 4 by jrnieder@gmail.com, Mar 24 2018

> This worked ~a month ago.

When I wrote the above, I hadn't realized it was related to which account is logged in. So this may not be a regression: it could be that the Play Store has always not worked when logged in on a second account.

Comment 5 by jrnieder@gmail.com, Mar 25 2018

 Issue 797706  appears to be the same bug.
Components: Platform>Apps>ARC
ARC works fine for me with both accounts these days.
Status: Closed (was: Unconfirmed)
Mergedinto: 797706
Status: Duplicate (was: Closed)

Sign in to add a comment