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Issue 823765 link

Starred by 3 users

Issue metadata

Status: Assigned
Merged: issue 828235
Owner:
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux
Pri: 3
Type: Bug



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Intermittent Loss of Mouse Scroll

Reported by dmuc2...@aol.com, Mar 20 2018

Issue description

Chrome Version       : 65.0.3325.162
OS Version: Fedora F27 w/ GNOME
URLs (if applicable) : https://twitter.com

What steps will reproduce the problem?
1. Browse to https://twitter.com while logged in
2. Scroll for a bit
3. Scroll will eventually stop working

What is the expected result?
  Scroll will continue to work

What happens instead of that?
  Scroll will stop working at some point down the page

Please provide any additional information below. Attach a screenshot if
possible.
  While I've seen this reliably happen on Twitter, it has happened on other sites as well. Note this does not happen on my laptop with Ubuntu 16.04 w/ XFCE. I have tested this both in my usual browsing environment and Incognito to eliminate the possibility that an extension was to blame. I believe this issue is related to previously encountered issues, however those issues have since been closed.

UserAgentString: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.162 Safari/537.36



 
Components: Blink>Scroll
Labels: Needs-Triage-M65

Comment 2 by dmuc2...@aol.com, Mar 20 2018

This has also been observed on https://nextcloud.com/blog/mobile-note-taking-with-your-private-cloud-announcing-joplinnextcloud-integration/. It happened much more quickly on here.

Comment 3 by dmuc2...@aol.com, Mar 21 2018

Happens here as well. https://www.w3schools.com/angular/ng_ng-app.asp

Comment 4 by dmuc2...@aol.com, Mar 21 2018

I'm beginning to think this isn't site specific, but might be related to something external, like my DE, GNOME.
Cc: krajshree@chromium.org
Labels: Needs-Feedback Triaged-ET
Unable to reproduce the issue on ubuntu 17.10 GNOME 3.26.1 using chrome reported version #65.0.3325.162 and latest chrome version #67.0.3377.0.

Attached a screen cast for reference.

Following are the steps followed to reproduce the issue.
------------
1. Browsed to https://twitter.com while logged in
2. Scrolled down for a bit
3. Observed that scrolling worked smoothly without any issues.

reporter@ - Could you please check the issue on latest chrome version #67.0.3377.0 by creating a new profile without any apps and extensions and please let us know if the issue still persist or not.

Thanks...!!
823765.webm
14.5 MB View Download

Comment 6 by bokan@chromium.org, Mar 22 2018

Cc: bokan@chromium.org
Owner: sahel@chromium.org
Status: Assigned (was: Unconfirmed)
Likely a dup of one of your other bugs.

Comment 7 by dmuc2...@aol.com, Mar 22 2018

I've just installed version 67.0.3371.0, created a new profile with no extensions, logged into Twitter, and scrolled. After a few loads after reaching the "bottom" of the endlessly scrolling page, scrolling eventually stopped working.

Comment 8 by dmuc2...@aol.com, Apr 5 2018

It would appear this may have been an Nvidia driver issue, upgrading to 390.48 seems to have resolved the issue.

Comment 9 by dmuc2...@aol.com, Apr 5 2018

Disregard my last comment, the issues persists, though I do think it may be driver related.

Comment 10 by dmuc2...@aol.com, Apr 11 2018

Also observed on 65.0.3325.181 in Windows 10.
This seems like a dup of https://crbug.com/797708 and some other bugs.

Comment 12 by dmuc2...@aol.com, Apr 27 2018

Sounds like it, this can be closed as a dup then.
Mergedinto: 828235
Status: Duplicate (was: Assigned)
Looks like if you keep scrolling while the page is loading because of an infinite scrolling, the scrolling doesn't work and you have to wait for page load to finish and then resume scrolling.
Status: Assigned (was: Duplicate)
Removing the duplication for now to make sure that the issue is a duplicate of 828235.

dmuc2005@ could you please be more specific about when you see the bug?

Does it only happen when you are at the extent of the page and the page is trying to load some new content? or does it happen in random positions of the page without being at the extent? I could only reproduce the issue on twitter only on the first case.

Also could please confirm if the issue still exists on M66 or not? A few scroll related bugs have been fixed on 66 and this might be a duplicate.

If the issue still happens on 66, could you please record a trace by using chrome://tracing/ ? please make sure that the input latency category is selected. 
FYI: Here are the instruction for recording a trace: https://www.chromium.org/developers/how-tos/submitting-a-performance-bug

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