Inconsist firmware write protection status: main=disabled, ec=enabled.
Reported by
5511...@franklinps.net,
Mar 20 2018
|
|
Issue descriptionUserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36 Platform: 9460.60.0 (Official Build) stable-channel wolf Steps to reproduce the problem: 1. Remove the Firmware R/W protect screw from the motherboard to enable firmware R/W 2. Go to recovery mode, and turn verification off. 3. Plug in Factory RMA Shim, then go into recovery mode 4. Wait for it to give the error What is the expected behavior? It copies the Factory shim files to the hard drive for RMA Testing. What went wrong? It keeps saying that there is an inconsistent write protection status Did this work before? N/A Chrome version: 59.0.3071.9 Channel: stable OS Version: 59.0.3071.9 Flash Version: 26.0.0.102 I work for a school district, and we issue Dell Chromebooks to the students, and we have been authorized by Dell to repair them. Dell also provided us with a Factory RMA Shim image which we put on a flash drive to modify the serial number of the motherboard (when replacing the motherboard). About 50% of the time the Shim will throw this error, saying that the main R/W protect is disabled, but the EC R/W protect is enabled. 50% of the time it works fine and flashes the factory image with no issues. I don't know how I can disable the EC R/W protect, but somehow it's only disabled on half of them. I have attached images of each of the outputs/logs for each TTY (1, 2, and 3). I'm not really sure what to do at this point, I have tried many things, but none seem to be working. I'm not sure if this is a bug, but I have searched long and hard for the answer to this but haven't found it |
|
►
Sign in to add a comment |
|
Comment 1 by dtapu...@chromium.org
, Apr 4 2018