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Issue metadata

Status: Duplicate
Merged: issue 719257
Owner:
Closed: Sep 6
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug



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Screen turns blank after disabling hardware acceleration on MAC OS

Reported by aiman.an...@etouch.net, Mar 20 2018

Issue description

Chrome Version: 65.0.3325.181 (Official Build) dc3469be277cc962ba01d9c0cb5bb1a265676c36-refs/branch-heads/3325@{#725}(32/64 bit)(32/64-bit)

OS:Mac(10.12.6, 10.13.1, 10.13.4).

Test URL: https://dubai360.com/scene/4859-motiongate-dubai-night-entrance-outside/en

Steps to reproduce:
1.Launch Chrome, navigate to the above URL and then navigate to chrome://settings/system.
2.Disable Hardware Acceleration, again navigate to above URL and Observe.

Actual Result: Screen turns blank for above URL after disabling Hardware Acceleration.
Expected Result: Screen should not turn blank after disabling Hardware Acceleration.

This is Non-regression issue seen from ‘M-60’ build #60.0.3072.0

Note: 1. Issue is also reproducible on Beta #66.0.3359.33, Dev #67.0.3371.0 and Canary #67.0.3375.0 build on MAC OS.
      2. Issue is not reproducible on Win and Linux OS. (Attaching Screen cast for Win Behavior also along with Mac Behavior).

 
Mac_Behaviour.mov
3.1 MB View Download
Windows_Behaviour.mp4
1.8 MB View Download
Status: Untriaged (was: Unconfirmed)
Owner: ccameron@chromium.org
Status: Assigned (was: Untriaged)
Chris, can you investigate?
Cc: ccameron@chromium.org
Components: -Internals>GPU Blink>WebGL
Owner: zmo@chromium.org
That page looks to be using WebGL. If we disable the GPU, IIUC, we have no WebGL anymore.

It might be that Windows and Linux have a software fallback, but I don't know the details of that (and I'm pretty sure it doesn't exist on Mac).

+zmo to fill in the details.

Comment 4 by kbr@chromium.org, Apr 3 2018

Cc: capn@chromium.org sugoi@chromium.org
Components: Internals>GPU>SwiftShader
Owner: sugoi@chromium.org
This is working as intended for now, until SwiftShader is shipping on macOS.

sugoi, could you duplicate this into some other bug? I looked through your SwiftShader-related bugs and didn't find a good one.

Mergedinto: 719257
Status: Duplicate (was: Assigned)

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