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Issue 823631 link

Starred by 2 users

Issue metadata

Status: Archived
Owner: ----
Closed: May 2018
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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Chrome cannot access secure websites, http works fine

Reported by pao...@gmail.com, Mar 20 2018

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Edge/16.16299

Example URL:
https://www.google.com

Steps to reproduce the problem:
1. Load the url https://www.google.com
2. 
3. 

What is the expected behavior?
The website is loaded

What went wrong?
The website does not load, Chrome is stuck at establishing secure connection. Logs I could find:

t=42918 [st=    0] +SOCKET_POOL_CONNECT_JOB  [dt=30024]
                    --> group_name = "ssl/www.google.it:443"
t=42918 [st=    0]   +SOCKET_POOL_CONNECT_JOB_CONNECT  [dt=30023]
t=42918 [st=    0]      TCP_CLIENT_SOCKET_POOL_REQUESTED_SOCKET
                        --> host_and_port = "www.google.it:443"
t=42918 [st=    0]     +SOCKET_POOL  [dt=19]
t=42937 [st=   19]        SOCKET_POOL_BOUND_TO_CONNECT_JOB
                          --> source_dependency = 3056 (TRANSPORT_CONNECT_JOB)
t=42937 [st=   19]        SOCKET_POOL_BOUND_TO_SOCKET
                          --> source_dependency = 3058 (SOCKET)
t=42937 [st=   19]     -SOCKET_POOL
t=72941 [st=30023]      SOCKET_POOL_CONNECT_JOB_TIMED_OUT
t=72941 [st=30023]   -SOCKET_POOL_CONNECT_JOB_CONNECT
                      --> net_error = -7 (ERR_TIMED_OUT)
t=72942 [st=30024] -SOCKET_POOL_CONNECT_JOB

and

t=14727 [st=   56]       +CERT_VERIFIER_REQUEST  [dt=29973]
t=14727 [st=   56]          CERT_VERIFIER_REQUEST_BOUND_TO_JOB
                            --> source_dependency = 327 (CERT_VERIFIER_JOB)
t=44700 [st=30029]          CANCELLED
t=44700 [st=30029]       -CERT_VERIFIER_REQUEST
t=44700 [st=30029]        SOCKET_CLOSED
t=44701 [st=30030]   -SOCKET_IN_USE
t=44701 [st=30030] -SOCKET_ALIVE

Did this work before? Yes 

Chrome version: 58.0.3029.110  Channel: stable
OS Version: 10.0
Flash Version:
 
Components: -Internals>Network Internals>Network>Certificate
Labels: Needs-Feedback
Can you please attach the net-internals log you consulted?
http://dev.chromium.org/for-testers/providing-network-details
Labels: Needs-Milestone
ping reporter, can you please post the information requested in c#1?
Status: Archived (was: Unconfirmed)
Unfortunately we can't proceed without the requested information. Please file a new report with it included if this is still affecting you.

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