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Issue 823618 link

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Issue metadata

Status: Available
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug
Team-Accessibility



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Jaws cannot read out label and combo information if there are two selection option combined together

Reported by kam....@netdimensions.com, Mar 20 2018

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.162 Safari/537.36

Steps to reproduce the problem:
1. open the html file attached
2. turn on Jaws 
3. tab to First Combo box (A1)
should read out "Label A combo box A1 1 of 3 To change the selection, use the arrow keys."
4. tab again to second Combo box (B1)
only read out "B1"

What is the expected behavior?
after step 4, should read out 
"Label B combo box B1 1 of 3 To change the selection, use the arrow keys."

What went wrong?
after step 4, only read out "B1"

Did this work before? N/A 

Chrome version: 65.0.3325.162  Channel: stable
OS Version: 10.0
Flash Version: 

using google chrome verions: 65.0.3325.162
using JAWS (Job Access With Speech) Professional Edition
Version 2018.1802.78 ILM
 
sample label cannot read out.html
467 bytes View Download
Labels: Needs-Triage-M65
Cc: susan.boorgula@chromium.org
Labels: Triaged-ET Needs-Feedback
kam.lee@ Thanks for the issue.

Tested this issue on Windows 10 on the the latest Canary 67.0.3377.0 and reported version 65.0.3325.162 by enabling JAWS and unable to reproduce the issue by following the below steps.

1. Launched Chrome and navigated to the given html file.
2. On hitting the tab key, focus to First Combo box (A1), JAWS is reading "Label A combo box A1 1 of 3 To change the selection, use the arrow keys.".
3. On hitting the tab to second Combo box (B1), JAWS is reading "Label B combo box B1 1 of 3 To change the selection, use the arrow keys.".
Attached is the screen cast for reference.

Request you to retry the issue on a new chrome profile without any flags/extensions and update the thread with the observations.

Thanks..

823618.webm
1.6 MB View Download
Components: -Platform>DevTools Blink>Accessibility
susan.boorgula@ Thank you for your reply

I tested again. It works for while.

However, It is suddenly fail to read out B1 as Combo and "Label B1".

Also, I have followed your advice to disable all the extension and create new profile to test.

I have even tried to clean up the browser cache, restarted my PC and reinstalled google chrome, but It is still fail.

I made video to show you how it fails.

Thank you.
2018-03-23 11-34-33.mp4
845 KB View Download
Project Member

Comment 5 by sheriffbot@chromium.org, Mar 23 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: win-a11y
Status: Available (was: Unconfirmed)
I can reproduce this issue on Chrome 67.0.3381.0 (Official Build) canary (64-bit) (cohort: Clang-64) also.

Works as expected in Firefox 52 ESR.

NVDA 2018.1 does not experience this issue.

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