Add metrics on credit card save prompt to distinguish between explicit denial and clicking outside of prompt |
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Issue descriptionThis may already exist in the form of https://cs.chromium.org/chromium/src/tools/metrics/histograms/enums.xml?l=2461&rcl=85fa2e1d9764989c5674ebf9ff0730f79aa9adf0 vs. https://cs.chromium.org/chromium/src/tools/metrics/histograms/enums.xml?l=2463&rcl=85fa2e1d9764989c5674ebf9ff0730f79aa9adf0 but this bug is being filed for tracking purposes regardless.
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May 1 2018
Good question; not 100% sure. However, given Nik's recent email it does seem like the prompt correctly differentiates explicit denials vs. "bubble was hidden when navigation happened", so I think these metrics are already in place as #c1 assumes.
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May 2 2018
Can you check manually through chrome://histograms that it works as expected? Then I'm fine with the WontFix.
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May 17 2018
Thank you Mathieu; I forgot chrome://histograms existed, and it did point out a gap. The bubble DOES correctly differentiate explicit denials vs. closing the bubble and navigating away. However, it's not a matter of the stickiness, it's a matter of Harmony. The [No thanks] button (when Harmony is off) is an explicit denial, while the top-right [X] close button (when Harmony is on) doesn't log anything of the sort and falls into the "bubble was hidden when navigation happened" funnel. They also have slightly different behavior: [No thanks] hides the credit card icon in the omnibox entirely; [X] does not, just like the non-sticky version. TL;DR: When Harmony is on, the [X] close button doesn't count as explicitly denying the prompt, just hiding it until tab navigation gets rid of it for good. |
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Comment 1 by se...@chromium.org
, May 1 2018