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Video playback constantly freezes if hardware acceleration is enabled
Reported by
es20490446e@gmail.com,
Mar 16 2018
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Issue descriptionUserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.146 Safari/537.36 Example URL: https://youtu.be/lAhHNCfA7NI Steps to reproduce the problem: Play any video online. Somehow noticeable in YouTube, super obvious in Pornhub ;) It gets much worse if you scroll the mouse over the controls. What is the expected behavior? What went wrong? The video is super choppy, even when doing nothing else than watching it. Did this work before? Yes Is it a problem with Flash or HTML5? HTML5 Does this work in other browsers? Yes Chrome version: 65.0.3325.146 Channel: stable OS Version: 4.14.25-1 Flash Version: Contents of chrome://gpu: Graphics Feature Status Canvas: Hardware accelerated CheckerImaging: Disabled Flash: Hardware accelerated Flash Stage3D: Hardware accelerated Flash Stage3D Baseline profile: Hardware accelerated Compositing: Hardware accelerated Multiple Raster Threads: Enabled Native GpuMemoryBuffers: Software only. Hardware acceleration disabled Rasterization: Software only. Hardware acceleration disabled Video Decode: Unavailable WebGL: Hardware accelerated WebGL2: Hardware accelerated Driver Bug Workarounds adjust_src_dst_region_for_blitframebuffer clear_uniforms_before_first_program_use count_all_in_varyings_packing decode_encode_srgb_for_generatemipmap disable_framebuffer_cmaa disable_post_sub_buffers_for_onscreen_surfaces msaa_is_slow scalarize_vec_and_mat_constructor_args Problems Detected Accelerated video decode is unavailable on Linux: 137247 Disabled Features: accelerated_video_decode Clear uniforms before first program use on all platforms: 124764, 349137 Applied Workarounds: clear_uniforms_before_first_program_use Mesa drivers in Linux handle varyings without static use incorrectly: 333885 Applied Workarounds: count_all_in_varyings_packing Disable partial swaps on Mesa drivers (detected with GL_RENDERER): 339493 Applied Workarounds: disable_post_sub_buffers_for_onscreen_surfaces Always rewrite vec/mat constructors to be consistent: 398694 Applied Workarounds: scalarize_vec_and_mat_constructor_args On Intel GPUs MSAA performance is not acceptable for GPU rasterization: 527565 Applied Workarounds: msaa_is_slow Timer queries crash on Intel GPUs on Linux: 540543, 576991 Applied Workarounds: disable(GL_ARB_timer_query), disable(GL_EXT_timer_query) Use GL_INTEL_framebuffer_CMAA on ChromeOS: 535198 Applied Workarounds: disable_framebuffer_cmaa Disable partial swaps on Mesa drivers (detected with GL_VERSION): 339493 Applied Workarounds: disable_post_sub_buffers_for_onscreen_surfaces Decode and encode before generateMipmap for srgb format textures on os except macosx: 634519 Applied Workarounds: decode_encode_srgb_for_generatemipmap adjust src/dst region if blitting pixels outside read framebuffer on Linux Intel: 664740 Applied Workarounds: adjust_src_dst_region_for_blitframebuffer Disable KHR_blend_equation_advanced until cc shaders are updated: 661715 Applied Workarounds: disable(GL_KHR_blend_equation_advanced), disable(GL_KHR_blend_equation_advanced_coherent) Don't expose disjoint_timer_query extensions to WebGL: 808744 Native GpuMemoryBuffers have been disabled, either via about:flags or command line. Disabled Features: native_gpu_memory_buffers Checker-imaging has been disabled via finch trial or the command line. Disabled Features: checker_imaging Version Information Data exported 2018-03-16T04:53:27.785Z Chrome version Chrome/65.0.3325.146 Operating system Linux 4.14.25-1-MANJARO Software rendering list URL https://chromium.googlesource.com/chromium/src/+/8bb58f52036793831d0363c285a6b159b21513d9/gpu/config/software_rendering_list.json Driver bug list URL https://chromium.googlesource.com/chromium/src/+/8bb58f52036793831d0363c285a6b159b21513d9/gpu/config/gpu_driver_bug_list.json ANGLE commit id unknown hash 2D graphics backend Skia/65 bd0dafbc8112f6cfa92a8096d8cb5696d8535ef9- Command Line /usr/lib/chromium/chromium --ppapi-flash-path=/usr/lib/PepperFlash/libpepflashplayer.so --ppapi-flash-version=28.0.0.161 --flag-switches-begin --flag-switches-end Driver Information Initialization time 42 In-process GPU false Passthrough Command Decoder false Direct Composition false Supports overlays false Sandboxed true GPU0 VENDOR = 0x8086, DEVICE= 0x0116 *ACTIVE* Optimus false Optimus false AMD switchable false Driver vendor Mesa Driver version 17.3.6 Driver date Pixel shader version 1.30 Vertex shader version 1.30 Max. MSAA samples 4 Machine model name Machine model version GL_VENDOR Intel Open Source Technology Center GL_RENDERER Mesa DRI Intel(R) Sandybridge Mobile GL_VERSION 3.0 Mesa 17.3.6 GL_EXTENSIONS GL_3DFX_texture_compression_FXT1 GL_AMD_draw_buffers_blend GL_AMD_seamless_cubemap_per_texture GL_AMD_shader_trinary_minmax GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_APPLE_object_purgeable GL_APPLE_packed_pixels GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compressed_texture_pixel_storage GL_ARB_conditional_render_inverted GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_robustness GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shader_objects GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shading_language_420pack GL_ARB_shading_language_packing GL_ARB_shadow GL_ARB_sync GL_ARB_texture_barrier GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_cube_map_array GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_filter_anisotropic GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_mirrored_repeat GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback_overflow_query GL_ARB_transpose_matrix GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_window_pos GL_ATI_blend_equation_separate GL_ATI_draw_buffers GL_ATI_separate_stencil GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_compiled_vertex_array GL_EXT_copy_texture GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_gpu_program_parameters GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_pixel_buffer_object GL_EXT_point_parameters GL_EXT_polygon_offset GL_EXT_polygon_offset_clamp GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shader_integer_mix GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_subtexture GL_EXT_texture GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_cube_map GL_EXT_texture_edge_clamp GL_EXT_texture_env_add GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_object GL_EXT_texture_rectangle GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_texture_shared_exponent GL_EXT_texture_snorm GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array GL_EXT_vertex_array_bgra GL_IBM_multimode_draw_arrays GL_IBM_rasterpos_clip GL_IBM_texture_mirrored_repeat GL_INGR_blend_func_separate GL_INTEL_performance_query GL_KHR_blend_equation_advanced GL_KHR_context_flush_control GL_KHR_debug GL_KHR_no_error GL_KHR_robustness GL_MESA_pack_invert GL_MESA_shader_integer_functions GL_MESA_texture_signed_rgba GL_MESA_window_pos GL_NV_blend_square GL_NV_conditional_render GL_NV_depth_clamp GL_NV_light_max_exponent GL_NV_packed_depth_stencil GL_NV_primitive_restart GL_NV_texgen_reflection GL_NV_texture_barrier GL_NV_texture_env_combine4 GL_NV_texture_rectangle GL_OES_EGL_image GL_OES_read_format GL_S3_s3tc GL_SGIS_generate_mipmap GL_SGIS_texture_border_clamp GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_SUN_multi_draw_arrays Disabled Extensions GL_ARB_timer_query GL_EXT_timer_query GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent Disabled WebGL Extensions EXT_disjoint_timer_query EXT_disjoint_timer_query_webgl2 Window system binding vendor SGI Window system binding version 1.4 Window system binding extensions GLX_ARB_create_context GLX_ARB_create_context_profile GLX_ARB_create_context_robustness GLX_ARB_fbconfig_float GLX_ARB_framebuffer_sRGB GLX_ARB_multisample GLX_EXT_create_context_es_profile GLX_EXT_create_context_es2_profile GLX_EXT_fbconfig_packed_float GLX_EXT_framebuffer_sRGB GLX_EXT_import_context GLX_EXT_libglvnd GLX_EXT_texture_from_pixmap GLX_EXT_visual_info GLX_EXT_visual_rating GLX_MESA_copy_sub_buffer GLX_OML_swap_method GLX_SGI_make_current_read GLX_SGI_swap_control GLX_SGIS_multisample GLX_SGIX_fbconfig GLX_SGIX_pbuffer GLX_SGIX_visual_select_group GLX_INTEL_swap_event Window manager Mutter(DeepinGala) XDG_CURRENT_DESKTOP Deepin GDMSESSION deepin Compositing manager Yes Direct rendering Yes Reset notification strategy 0x8261 GPU process crash count 0 System visual ID 33 RGBA visual ID 236 Compositor Information Tile Update Mode One-copy Partial Raster Enabled GpuMemoryBuffers Status ATC Software only ATCIA Software only DXT1 Software only DXT5 Software only ETC1 Software only R_8 Software only R_16 Software only RG_88 Software only BGR_565 Software only RGBA_4444 Software only RGBX_8888 Software only RGBA_8888 Software only BGRX_8888 Software only BGRX_1010102 Software only BGRA_8888 Software only RGBA_F16 Software only YVU_420 Software only YUV_420_BIPLANAR Software only UYVY_422 Software only Display(s) Information Info Display[3851589232099328] bounds=0,0 1366x768, workarea=54,0 1312x768, scale=1, external Color space information {primaries:INVALID, transfer:INVALID, matrix:INVALID, range:INVALID} Bits per color component 8 Bits per pixel 24 Video Acceleration Information - Disabling hardware acceleration makes the problem to disappear. - Deleting Chromium config files doesn't fix the problem. - Firefox with hardware acceleration works fluid.
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Mar 19 2018
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Mar 19 2018
es20490446e@ Thanks for the issue. Tested this issue Ubuntu 14.04, 17.10 and Windows 10 on the reported version 65.0.3325.146 and the latest Canary 67.0.3375.0 and unable to reproduce the issue by following the below steps. 1. Launched Chrome and check if the Hardware Acceleration is Enabled in chrome://settings 2. Navigated to the above youtube link and could play the video without any issues. 3. Could not observe any pauses on the video while moving the mouse over the video controls. Attached is the chrome://gpu details. Request you to retry the issue by updating Chrome to the latest version and on a new chrome profile without any flags/extensions and update the thread with the observations. Thanks..
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Mar 19 2018
I have also been having bad video freeze issues for the past week or so, under linux (recently updated Debian Buster 64-bit). Chrome version 65.0.3325.162. For me the freezes are intermittent and can last from a few seconds to tens of seconds. Videos can play smoothly for several minutes or more, which makes testing this tricky... Freezes don't occur if I disable hardware acceleration, as with the original poster. I have not at this time had a chance to adequately test other browsers, but during a brief test with Firefox ESR I didn't encounter issues. I have not personally observed mouse over causing more problems. A few observations I've made: 1. Only video is affected, audio keeps going on normally. 2. I use the Fluxbox window manager, which doesn't do compositing on its own, with the compton compositor. If I disable compton, the freezes don't occur. 3. The freeze is affecting the entire web page, not just the video. So if I, say, mouse over other page elements while the freeze is happening, they do not (visibly) react. 4. Looking at the chrome://gpu data that's been posted, I noticed that both es20490446e and I are on a much newer version of the Mesa DRI than susan.boorgula (17.3.6 vs 11.2.0). Looks like 17.3.6 is a fairly recent release. Attached my own chrome://gpu info.
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Mar 19 2018
It also happens with stock Chromium, without any profile or extension loaded. The Linux distribution I'm using is Manjaro Deepin, stable branch. It's a rolling release which uses fairly new software, just a few weeks after published. https://manjaro.org/community-editions/
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Mar 19 2018
Thank you for providing more feedback. Adding the requester to the cc list. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Mar 20 2018
Re-checked this issue again on Ubuntu 14.04 on the latest Stable 65.0.3325.162 and unable to reproduce the issue. By enabling Hardware Acceleration cannot observe any freeze on Youtube page by moving the mouse over the video controls and other elements on the page. As per comment #4, as this issue is on Debian Buster 64-bit, adding 'TE-NeedsTriageFromHYD' and requesting someone from Inhouse team to please look into this issue and help in further triaging. Note: Removing OS-Fuchsia as it was wrongly added by mistake in comment #3. Thanks..
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Mar 21 2018
Tested the issue using #65.0.3325.162 and #65.0.3325.181 on Linux Debian rodete and could not reproduce the issue as per the steps mentioned below. Steps: 1. Navigated to Youtube.com 2. Scrolled up and down using mouse scroll 3. Did not see any chopping. Unable test this issue on 4.14.25 Debian or Manjaro Deepin, stable branch. Attaching GPU info for the reference. Removing Needs-Bisect label as issue isn't repro from our end. Requesting Internals>Media team for further triaging of the issue. Thanks!!
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Mar 22 2018
I haven't had a chance to test very extensively yet, but after my most recent Debian system upgrade I have not yet witnessed more video freezes. I'm now on Chrome version 65.0.3325.181. I noted the same system upgrade also contained at least updated libdrm packages, so I cannot say for sure if the problem was purely in Chrome or with other OpenGl/graphics driver stuff (although I only witnessed problems in Chrome). Obviously I can't say for 100% certain that my issue was the same as the original poster's. (My freezes were more intermittent and I wouldn't describe it exactly as 'choppiness', and mouse activity didn't affect it as far as I could tell.)
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Mar 22 2018
I had the same behaviour as you, likely fixed in Mesa 17.3.7. I will test it in a couple of weeks, when my distribution upgrades to that release.
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Mar 23 2018
As per comment#10, seems like issue is fixed on upgrading to Mesa 17.3.7. @Reporter: Please let us know if issue is fixed. Adding Needs-Feedback label. Thanks!
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Mar 23 2018
Alas, I have to amend my previous comment #9. Even though it seemed fine for a while, I have again encountered similar rendering freezes. So Chrome 65.0.3325.181 did not fix this issue. To clarify, Debian Buster (aka testing) has not yet upgraded to Mesa 17.3.7, which was released only a couple days ago. So I do not know if that will fix this, or indeed if the issue is related to Mesa, although that certainly feels like a possibility. Hopefully the update will arrive soon, so I can test this. The intermittent nature of this issue makes it annoyingly difficult to test, though...
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Mar 23 2018
+internals>GPU since this seems related to hardware compositing on linux (where we don't use hardware decoders).
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Mar 23 2018
With PornHub.com is quite easy to reproduce, although it's not work safe. Perhaps in a break ;) Anyway I have also seen the following Mutter memory leaks, which take all the memory and the system slows down: https://www.omgubuntu.co.uk/2018/03/gnome-shell-has-a-memory-leak-and-it-might-not-be-fixed-for-ubuntu-18-04-lts I don't know if that could be related. Which desktop environment are you using?
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Mar 23 2018
Thank you for providing more feedback. Adding the requester to the cc list. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Mar 26 2018
Dale, any chance this is related to the work you've been doing with dcastagna@?
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Mar 26 2018
No since it's talking about 65 and my work isn't until 67.
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Mar 27 2018
It sounds like maybe an issue with Mesa 17.3.6? It's also not clear that it's a regression in Chrome (as opposed to the users's system/drivers) - @submitters, could you confirm? There's a few other things you could do to help pinpointing this: - install the intel-gpu-tools package, and after a freeze run 'intel_error_decode' as root. It could say that there's no error, or dump a bunch of information (which would indicate a driver bug, but that information may be useful for debugging it) - if you get in a state where the freeze is somewhat reproducible, please capture a trace, following the "TL;DR" instructions at https://www.chromium.org/developers/how-tos/trace-event-profiling-tool/recording-tracing-runs#TOC-Capture-a-trace-on-Chrome-desktop and attaching the trace here.
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Mar 27 2018
I'll test.
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Apr 9 2018
any update from reporter@?
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Apr 9 2018
I cannot speak for the original reporter, but I have actually recently encountered one or two similar looking freezes in Firefox ESR. Which seems to point to this possibly not being an issue in Chrome. Although I have encountered issues in Chrome MUCH more frequently, so I dunno. I can confirm that updating to Mesa 17.3.7 didn't help.
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Apr 10 2018
The NextAction date has arrived: 2018-04-10
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Apr 10 2018
I'll test today, and let you know.
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Apr 10 2018
After various freezes, entering into the Terminal "sudo intel_error_decode", shows "No error state collected". I continue testing...
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Apr 10 2018
Just adding my issue 831061 feedback, which seems to be the same issue. As below: "Yes, issue 822549 sounds like the same. The biggest things I would add are: - On my system, Firefox is absolutely not impacted. Only Chromium and Chrome. I've even seen the first time use Chrome/Chromium animation freeze. - It happened on my Ubuntu Budgie 17.10 system only last night after a Chrome update downloaded, but happened on my Ubuntu Budgie 18.04 system the week before, again after an update, both Chrome Beta, but again, non beta Chromium also impacted. - Opening the Chrome/Chromium task window eliminates the problem, closing that window makes it return. Would it help if I screen capture videoed the problem?"
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Apr 10 2018
Probably the video would not be recorded properly, but you can try... perhaps with a second device.
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Apr 10 2018
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Apr 10 2018
I'm using Mesa 17.3.7, and the bug is still there. This is all the information on my side. If you need more just ask!
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Apr 10 2018
Issue 831061 has been merged into this issue.
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Apr 27 2018
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May 9 2018
anybody in GPU team can take a look?
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May 10 2018
Just made the screencast of rickroll video on pornhub with my phone, hope it safe for work enough. https://youtu.be/qoRvcDhGJGw The freeze is on 00:21. Actually video playback on Ubuntu 18.04 is completely unusable.
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May 22 2018
video H/W decoding is not available on Linux. give to GPU team since this is H/W compositing related.
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Oct 6
Still getting this on Ubuntu 18.04 both with Chrome Stable 69.0.3497.100 and Chrome Dev 71.0.3569.0.
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Dec 20
I found a fix without any throwbacks! It's sufficient to start chromium with the flag --disable-gpu-vsync and the problem completely goes away. It's possible to make chromium start with this flag by default, just execute this command in the terminal, restart chrome and the issue will be gone forever: sudo sh -c 'echo "CHROMIUM_FLAGS=--disable-gpu-vsync" > /etc/chromium-browser/customizations/10-gpufix'
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Dec 21
I'm no longer seeing the problem on a rolling distro. |
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Comment 1 by dalecur...@chromium.org
, Mar 16 2018