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Issue 820710 link

Starred by 5 users

Issue metadata

Status: Duplicate
Merged: issue 816628
Owner: ----
Closed: Mar 2018
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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Google Chrome is crashing immediately upon load

Reported by simon_el...@hotmail.com, Mar 10 2018

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0

Steps to reproduce the problem:
1. Run Chrome via shortcut on desktop
2. 
3. 

What is the expected behavior?
Chrome opens.

What went wrong?
Chrome crashes immediately upon starting. No interaction required, will be on screen for less than a second before crashing without any response.

Crashed report ID: No

How much crashed? Whole browser

Is it a problem with a plugin? N/A 

Did this work before? Yes Unsure

Chrome version: 66.0.3359.22  Channel: dev
OS Version: 6.1 (Windows 7 SP1)
Flash Version: UNSURE

Version 66.0.3359.22 according to chrome.exe. I have attached all dumps from this directory: ..\AppData\Local\Google\Chrome\User Data\Crashpad\reports
 
4e41896f-24c0-40b4-85b2-3267cee64882.dmp
2.2 MB Download
e0b8accd-bc42-4bac-916b-3d04f3644dd9.dmp
2.2 MB Download
b8de0b3f-609a-4eb7-918d-4d62fdb6479e.dmp
2.3 MB Download
42023ae4-9c43-434f-bb31-8ad566e36435.dmp
2.2 MB Download
e34651e2-8a14-431e-b42e-53cf819467a8.dmp
2.2 MB Download
e400e246-8fa6-4c83-8dd6-4b0738232094.dmp
2.2 MB Download
5e19f3b6-81cc-4125-9cc4-79df907171c9.dmp
2.2 MB Download
debug.log
1.9 KB View Download
Users are also having this kind of issue and for me as well.
https://chromereleases.googleblog.com/2018/03/dev-channel-update-for-desktop.html

Comment 2 by woxxom@gmail.com, Mar 10 2018

Duplicate of  issue 816628 .

Same issue, on Dev x64 66.0.3359.22
Can confirm running in compatibility mode as "Windows 7" gets it to open without crashing.
Also confirming, right-clicking chrome.exe and setting the compatibility mode to Windows 7 did get Chrome to open without crashing. Thanks rambo.
I was having the same issue, let my Win10 machine troubleshoot compatibility on its own. It recommended Win8 mode, which seems to be working for now

Comment 7 by cnardi@chromium.org, Mar 11 2018

Mergedinto: 816628
Status: Duplicate (was: Unconfirmed)

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