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Issue 820706 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Mar 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug



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Browser freezes when saving PDF to disc

Reported by slavi...@gmail.com, Mar 10 2018

Issue description

UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36

Steps to reproduce the problem:
1. Open page with PDF file: http://www.denis-samarin.ru/wp-content/uploads/2018/02/%D0%97%D0%B0%D0%BD%D1%8F%D1%82%D0%B8%D0%B5-9.-%D0%9F%D1%80%D0%B8%D1%82%D1%87%D0%B0-%D1%86%D0%B0%D1%80%D0%B5-%D0%BA%D0%BE%D1%82%D0%BE%D1%80%D1%8B%D0%B9-%D1%81%D0%B4%D0%B5%D0%BB%D0%B0%D0%BB-%D0%BF%D0%B8%D1%80-%D0%B4%D0%BB%D1%8F-%D1%81%D1%8B%D0%BD%D0%B0-%D1%81%D0%B2%D0%BE%D0%B5%D0%B3%D0%BE.pdf
2. The document displayed. Press Ctrl - S to save.
3. Choose place to save (I used default 'Documents'), click Save.

What is the expected behavior?
Expected result: document (PDF file) should be saved to disc

What went wrong?
Browser completely freezes (it never show crash message):
- I can't open / switch any tabs
- cursor displayed as multi-color circle
- When I right click Chrome's icon in the dock - it says "Application not responding"
- the only way out is to click "Force Quit"

Crashed report ID: 

How much crashed? Whole browser

Is it a problem with a plugin? N/A 

Did this work before? N/A 

Chrome version: 64.0.3282.186  Channel: stable
OS Version: OS X 10.13.3
Flash Version: Shockwave Flash 28.0 r0

Same issue in Safari 11
 

Comment 1 by slavi...@gmail.com, Mar 10 2018

MacOsCrash.txt
1.5 MB View Download

Comment 2 by slavi...@gmail.com, Mar 10 2018

UI.jpg
70.6 KB View Download

Comment 3 by meh...@chromium.org, Mar 10 2018

Components: Internals>Plugins>PDF
Labels: Stability-Hang
Cc: jmukthavaram@chromium.org
Labels: Needs-Milestone Needs-Feedback
Unable to reproduce the issue on Mac 10.13.3 & windows 7 using chrome reported version-64.0.3282.186, latest stable-65.0.3325.146 & Canary67.0.3368.0.

Able to save pdf file successfully in the specified location without any issue.

Reporter,Could you please upgrade chrome to latest chrome versions with clean profile (without any apps and extensions) & let us know your observations on the same.

Please find the attached screencast for reference.
Thanks..!
820706-Mac.mp4
3.6 MB View Download

Comment 5 by slavi...@gmail.com, Mar 12 2018

Tried to reproduce the issue.
It's not reproducible anymore. In the same browser, with same extensions...

Please close issue.
Project Member

Comment 6 by sheriffbot@chromium.org, Mar 12 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 7 by weili@chromium.org, Mar 12 2018

Status: WontFix (was: Unconfirmed)
Per comment #5, close it

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