impossible connect at my Google compte after control on my smartphone
Reported by
lione...@gmail.com,
Mar 9 2018
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.146 Safari/537.36 Steps to reproduce the problem: 1. 2. 3. What is the expected behavior? What went wrong? I put my email and my password .. Did this work before? No Chrome version: 65.0.3325.146 Channel: stable OS Version: 10.0 Flash Version: Contrôl for security on my smartphone (android ) I put Yes for validate connexion ..but message error .
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Mar 10 2018
Hello At home I have two computers. One more with Windows XP and the other with Windows 10. They are both protected in the same way. My connection to my Google Account is in two steps. The first step being my username and password. And the second step is receiving an SMS on my smartphone. On the PC in Windows XP I can do both steps and I can connect to my Google account. On the PC in Windows 10 at the end of the second step, once the SMS code validated I have an error message. SMS is good though. I do not know what blocks. bonjour A la maison j'ai deux ordinateurs. Un encore avec Windows XP et l'autre en Windows 10.Ils sont tous les deux protégés de la même façon. Ma connexion à mon compte Google se fait en deux étapes. La première étape étant mon pseudonyme et mon mot de passe. Et la deuxième étape étant la réception d'un SMS sur mon smartphone. Sur le PC en Windows XP j'arrive a faire les deux étapes et j'arrive à ma connecter sur mon compte Google. Sur le PC en Windows 10 a la fin de la deuxième étape, une fois le code SMS validé j'ai un message d'erreur. Le SMS est pourtant bon. Je ne sais pas ce qui bloque. Lionel 2018-03-09 23:52 GMT+01:00 pbomm… via monorail < monorail+v2.2239043687@chromium.org>:
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Mar 10 2018
Thank you for providing more feedback. Adding the requester to the cc list. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Mar 12 2018
As per comment #2, it seems that error message is thrown at SMS code validation on a smartphone. Hence, adding appropriate OS label for further triaging. Thanks...!!
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Mar 12 2018
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Mar 13 2018
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Mar 13 2018
lionel93@ -- Thanks for reporting this issue. We were able to receive SMS to mobile as a part of authorization on Windows 10 using Chrome stable #65.0.3325.146 and Canary #67.0.3368.0. Could you please confirm where the issue is being raised. Is it due to Chrome on Desktop (or) Chrome on Android (or) is it because of the mobile device being used. Also, please share the screen cast of the actual issue for the better understanding. This helps us in reproducing and triaging the issue further. Thanks!
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Mar 13 2018
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Mar 13 2018
http://www.pictureshack.net/view_60611_ErrorconnectGoogleCompteWithChromium.jpg I put my address mail ...I put my password ..OK on my smartphone ..and message error ..
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Mar 13 2018
Thank you for providing more feedback. Adding the requester to the cc list. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Mar 15 2018
lionel93@ -- Could you please let us know more clearly where the issue is seen in Chrome Desktop version or Mobile version as asked in Comment #7. In the device where you see the issue, please enter "chrome://sync-internals/" in omnibox and share the screenshot of the same. That would help us in further triaging. Thanks!
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Mar 15 2018
Hello from France The error connect ...it is on my PC portable ASUS Lionel 2018-03-15 6:37 GMT+01:00 pnanguno… via monorail < monorail+v2.787253306@chromium.org>:
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Mar 15 2018
Thank you for providing more feedback. Adding the requester to the cc list. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Mar 16 2018
Requesting Services>Sync dev team to look into this issue as the issue is not reproduced at TE's end. Thanks!
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Mar 16 2018
I reckon that it's a sign-in not Sync issue. Adding a Sign-in component.
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Mar 16 2018
lionel93@: Could you also provide a screenshot of chrome://signin-internals? Thank you!
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Mar 16 2018
Hello When I go into settings and I try to connect to CHROMIUM in two steps, it is after putting the SMS code that it does not want to connect. On the other hand I am well connected to my Google account ... it is the account CHROMIUM visibly who does not want ???
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Mar 21 2018
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Mar 23 2018
Two things I noticed from the screenshots: - This is Chromium (not Google Chrome). Depending on how exactly that Chromium build was produced, it might be expected that signing in to Google doesn't work. lionel93@, where did you get that Chromium from? - This is Chromium version 58, while the current version is 65. I'd suggest first updating to the current version.
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Mar 29 2018
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Apr 12 2018
--Chrome Identity automated triaging-- This bug is Unconfirmed and has gone two weeks without any activity, so it is being closed as WontFix. Please re-open if this is still a valid and reproducible bug or feature request and mark it as Available. Please see https://goo.gl/78kbny for more details. Please remove the Services>SignIn or UI>Browser>Profiles components if this bug isn't related to Chrome Identity. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot |
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Comment 1 by pbomm...@chromium.org
, Mar 9 2018