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I am unable to enable the app in my mobile
Reported by
sensatio...@gmail.com,
Mar 9 2018
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Issue descriptionTHIS TEMPLATE IS FOR FILING BUGS ON THE ANDROID SYSTEM WEBVIEW. GENERAL WEB BUGS SHOULD BE FILED USING A DIFFERENT TEMPLATE! Device name:Moto G5 S plus Android version:Android 7.1.1 WebView version (from system settings -> Apps -> Android System WebView):not getting enabled Application:Android System web view Application version: latest URLs (if applicable): Steps to reproduce: (1) (2) (3) Expected result: Actual result:
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Mar 12 2018
sensationalseshan1111@ - Thanks for the report. Please follow the below steps for WebView -- In Android N the WebView and Chrome packages were combined in order to reduce the update size for users. Updating Chrome also updates WebView. This means that in the Play store the WebView package will appear to be permanently disabled. The Play store WebView entry is only relevant for users with older operating systems, and users who have decided to disable Chrome. If you need, or are being asked by an application, to update WebView, the action you should take now is to UPDATE CHROME. This should resolve any issues you are currently experiencing. We would also like to understand what led you to file this bug so that we can reduce the number of users experiencing this issue and work with application developers to direct users to the correct Play store page. If an application has directed you to update WebView, and sent you to the WebView page in the Play store to do so, please comment on this bug to tell us which application did so. Finally, if updating Chrome does not stop the application from redirecting you to the Play store, please also provide that information on this bug. Thanks!!
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Mar 12 2018
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Mar 13 2018
sensationalseshan1111@, I'm following up on your comment from https://bugs.chromium.org/p/chromium/issues/detail?id=697382#c357. If paytm is asking you to update WebView, we would be very interested to know more information about how this is happening. We have talked to their developers once before asking them to fix their app. Could you please provide the following information: 1. Could you please provide a link to the play store entry for paytm? Unfortunately, there are 2 versions available (for Canada and India), and I'm not sure which one you have installed. 2. What version of paytm do you have installed? You can go to Settings > Apps & Notifications > Paytm > look for "version" and tell us whatever it says 3. What version of Chrome did you have installed when you were asked to update? If you haven't yet updated, follow the same steps, but for "Chrome" instead of "paytm" 4. Please provide steps for us to reproduce this issue. What buttons did you click to get paytm to send you to the play store? |
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Comment 1 by pnangunoori@chromium.org
, Mar 12 2018