Chrome doesn't launch, crashes repeadtedly
Reported by
okk...@gmail.com,
Mar 5 2018
|
|||||||||||
Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Edge/16.16299 Steps to reproduce the problem: 1. REBOOT Windows 10 (consistently happens on reboot) 2. Try to launch Chrome 3. Chrome crashes and doesn't launch Additional information: - Delete the Chrome folder in AppData\Local\Google. - Chrome launches once. - Close Chrome - Try to re-launch. - Chrome crashes and doesn't re-launch What is the expected behavior? Chrome should launch! What went wrong? Attaching the dmp file from: AppData\Local\Google\Chrome\User Data\Crashpad\ Crashed report ID: No How much crashed? Whole browser Is it a problem with a plugin? N/A Did this work before? N/A Chrome version: 64.0.3282.186 Channel: stable OS Version: 10.0 Flash Version: 24.0.0.189 internal-not-yet-present I have been using chrome on Windows 10 on my current PC for over 4 months now. This issue is happening since 2 weeks. 3rd party add-ons installed: XMarks AdBlockPlus OneTab However, I believe add-ons has nothing to do with the crash. On deleting the AppData\Local\Google\Chrome folder and restarting, there are no add-ons, but Chrome still crashes.
,
Mar 8 2018
Does deleting everything "chrome" from the Users/<user>/AppData count as clean profile? I am doing that now to check.
,
Mar 8 2018
Thank you for providing more feedback. Adding the requester to the cc list. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
,
Mar 8 2018
Here is what I followed: 1. Uninstall current version of Chrome(64.x.xxxx.xxx) 2. Delete anything that matches Chrome in /Users/<user>/AppData folder 3. Install Chrome (65.x.XXXX.XXX) from the link given. 4. Reboot the PC 5. Launch chrome Result: Chrome crashes, with the same symptoms. Attached is the crash dump files, again. Chrome version: 65.0.3325.146 (Official Build) (64-bit)
,
Mar 8 2018
Additional Info: I just ran a memory check on my PC to see if there are any hardware issues resulting in the crash (like corrupt memory module etc.,). Lucky for me, the memcheck returned no errors.
,
Mar 11 2018
Same happens on my Windows 10 since Chrome Dev 66.0.3359.22. Canary works. Earlier Dev versions wouldn't crash, but fail to reopen the last opened tabs after Shutdown->PowerOn cycle. This time the blank browser window opens but before I manage to do anything it crashes.
,
Mar 11 2018
re 66.0.3359.22 it's a duplicate of issue 816628 . Try right-clicking chrome.exe and setting the compatibility mode to Windows 7 or 8 until you get the new fixed update.
,
Sep 13
Archiving old bugs that haven't been actively assigned in over 180 days. If you feel this issue should still be addressed, feel free to reopen it or to file a new issue. Thanks! |
|||||||||||
►
Sign in to add a comment |
|||||||||||
Comment 1 by jmukthavaram@chromium.org
, Mar 7 2018Labels: Needs-Feedback Needs-Triage-M64