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Issue 818510 link

Starred by 2 users
Status: WontFix
Owner: ----
Closed: Mar 2018
Cc:
jmukthavaram@chromium.org
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug



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Crashes on start-up

Reported by brandon....@gmail.com, Mar 4 2018 
UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_3) AppleWebKit/604.5.6 (KHTML, like Gecko) Version/11.0.3 Safari/604.5.6

Steps to reproduce the problem:
1. Simply opening the tab.
2. Trying to navigate to any website. Attempt to load extensions where it will freeze and then crash.
3. Trying to do any function with chrome.

What is the expected behavior?
Chrome should allow me to browse the internet and view webpages.

What went wrong?
Immediately closes tab and quits the application.

Crashed report ID: 106c9d1c-7008-4e4e-b6a1-904555800b3f

How much crashed? Whole browser

Is it a problem with a plugin? N/A 

Did this work before? N/A 

Chrome version: 64.0.3282.186  Channel: n/a
OS Version: OS X 10.13.3
Flash Version: Most up-to-date

I've tried submitting crash data but the application crashes before it is sent.

Comment 1 by jmukthavaram@chromium.org, Mar 5 2018

Cc: jmukthavaram@chromium.org
Labels: Needs-Feedback
Unable to reproduce the issue on Mac 10.13.3 using chrome reported version (stable)-65.0.3325.106 as per the below steps:

1. launched chrome
2. Navigated youtube.com  & other sub links .No crash observed
3. Navigated other sites like cnn.com, fb.com etc & No crash observed
4. Navigated to chrome://extensions & able to add new extensions successfully without any crash issue.

Please find the attached screencast for reference & Could you please reinstall the chrome & try in new profile without any apps and extensions & let us know your observations on the same.

Thanks..!
818510.mp4
6.7 MB View Download

Comment 2 by ellyjo...@chromium.org, Mar 21 2018 

Mac triage: this issue is awaiting followup from the reporter; our only path forward at this point is for the reporter to try a clean profile, which might allow the prior crash dumps to be uploaded.

Comment 3 by robliao@chromium.org, Mar 26 2018 

Reporter: Please provide the uploaded report ID if this occurs again. We're unable to view reports that aren't uploaded. Thanks!

Example:     Uploaded Crash Report ID [This ID] (Local Crash ID: [Not This ID])

Comment 4 by robliao@chromium.org, Mar 30 2018

Status: WontFix (was: Unconfirmed)
Closing for now. Feel free to respond with the crash report ID and we'll reopen.

Comment 5 by brandon....@gmail.com, Mar 31 2018 

My apologies. Managed to fix the issue. Had to go into the system folder for chrome and change the folder titled "default" to "backup default" and this fixed the issue. Not sure exactly why this was the issue, but I found this solution elsewhere and gave me relief from the crashes.
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