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Issue 818296 link

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Issue metadata

Status: WontFix
Owner: ----
Closed: Mar 2018
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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No audio on videos in Facebook or Netflix

Reported by kacee.m...@gmail.com, Mar 2 2018

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36

Example URL:
https://www.youtube.com/watch?v=VSjp2rZejR0

Steps to reproduce the problem:
1. Just try to play a video on YouTube or watch a show on Netflix.
2. 
3. 

What is the expected behavior?
Video plays but no sound

What went wrong?
No sound!

Did this work before? N/A 

Is it a problem with Flash or HTML5? N/A

Does this work in other browsers? Yes

Chrome version: 64.0.3282.186  Channel: stable
OS Version: 10.0
Flash Version: 

Contents of chrome://gpu: 
https://www.youtube.com/watch?v=B7xk-hvhG2I

This just happened within last few days.  Have reinstalled Chrome and Adobe Flash Player.  Today, the photos on Facebook were blurry.  Related.  Spent a couple hours on phone with Dell before determining it's a Chrome problem and not PC issue especially since there was no problem in Edge.
 
Labels: Needs-Triage-M64
Labels: Triaged-ET Needs-Feedback
Unable to reproduce the issue on chrome reported version 64.0.3282.186 using Windows-10 with steps mentioned below:
1) Launched chrome reported version and navigated to URL: https://www.youtube.com/watch?v=VSjp2rZejR0(as provided in comment#0)
2) Both audio and video are working as excepted

@Reporter: Please find the attached screen cast for your reference, try to test this issue by creating new person with no apps and extensions in it and let us know if the issue still persists. Attached are details of GPU.

Thanks!
818296.mp4
5.9 MB View Download
GPU.pdf
132 KB Download
no response from reporter@ for 3 weeks.
Status: WontFix (was: Unconfirmed)

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