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Issue 817230 link

Starred by 4 users
Status: Available
Owner: ----
Cc:
ajha@chromium.org
alemate@chromium.org
█ brajkumar@chromium.org
wzang@chromium.org
steve...@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 3
Type: Bug



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Non-Regression : 'Network not available' screen is seen even after Wi-Fi is connected

Project Member Reported by mmanchala@chromium.org, Feb 28 2018 
Chrome Version:  65.0.3325.103/10323.45.0 beta-channel Daisy,Reks and Kip
OS: Chrome

What steps will reproduce the problem?
(1)Recover build -> In OOBE screen click on 'Let's go' which navigates to 'Connect to network' screen -> Connect to Wi-Fi Network
(2)Now at Uber Tray select 'Network' option ->Click on 'Network settings' -> Disconnect Network and Disable 'Configure IP address automatically' 
(3)Now at Uber Tray -> select 'Network' option and click on disconnected Wi-Fi network -> Wi-Fi gets connected -> Now click on 'Next'
(4)In EULA screen click on 'Accept and continue' button -> 'Checking for updates' screen is seen for some time and now observe 'Network not available' is seen even Wi-Fi is connected
(Please refer Video and Screenshot)

Expected: Sign-in Screen should be seen after 'Checking for updates' screen 
Actual: Instead 'Network not available'  is seen

This is Non-Regression Issue seen from M-62

@stevenjb: Please confirm the Issue

Note:
1)Issue is also seen in another scenario:
a)Sign into User -> Go to chrome://settings page ->At 'Network' section click on Wi-Fi -> select Connected Wi-Fi network click on 'DISCONNECT' -> Disable 'Configure IP address automatically'  -> click on 'Sign out' at Uber Tray -> Now in Sign out screen click on 'Add person' -> Observe 'Network not available' screen is seen
(Please refer 'Actual_InSignOutScreen' Video)
2)Issue is also seen on M-63,M-64 and on Latest M-66 also
Actual_OfflinePage.mp4
19.1 MB Download
Actual_OfflinePage.jpg
496 KB View Download

Comment 1 by mmanchala@chromium.org, Feb 28 2018 

Attaching 'Actual_InSignOutScreen' Video for reference
Actual_InSignOutScreen.mp4
17.1 MB Download

Comment 2 Deleted

Comment 3 by mmanchala@chromium.org, Feb 28 2018 

Able to reproduce the Issue on 65.0.3325.107/10323.46.0 beta-channel Daisy,Candy and Reks

Comment 4 by steve...@chromium.org, Feb 28 2018

Cc: steve...@chromium.org
Components: -UI>Shell>Networking -UI>Settings UI>Shell>OOBE
Owner: alemate@chromium.org
This is a login / OOBE specific issue and may be a duplicate of a known issue.

I believe the situation is not as straightforward as it seems. The network could be behind a cpative portal (or could have seemed like it was behind a captive portal when first connected) so we want to give the user the option to select a different network.

In the new OOBE screen we should try to improve this experience, especially WRT captive portal detection.

-> alemate@ to further triage.

Comment 5 by zalcorn@chromium.org, Nov 8

Labels: -Pri-2 -M-65 Hotlist-OOBE-polish FoundIn-72 Pri-3
Owner: ----
Status: Available (was: Assigned)
Still present in 72.0.3593
►

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