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Status: ExternalDependency
Owner: ----
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EstimatedDays: ----
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OS: Windows
Pri: 2
Type: Bug
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G Suite + Chrome inconsistent capture of alt + letter for opening menus

Project Member Reported by leberly@chromium.org, Feb 27 2018

Issue description

Google Chrome 66.0.3353.0 (Official Build) canary (64-bit) (cohort: Clang-64)
Related documentation on the G Suite side indicates that alt + letter works on Chrome/Chrome OS but other browsers require alt + shift + letter:  https://support.google.com/docs/answer/181110

Steps to repro:
# Launch Chrome and about:blank (or another page that doesn't capture keystrokes)
# Press alt + f
Expected/Actual: Customize and Control Chrome menu opens with focus on menu button
# Press esc or otherwise take focus off menu
# Launch Chrome and any doc at docs.google.com
# Bring focus into the doc itself by clicking/typing etc.
# Press Alt + f 
Expected/Actual: Docs File menu opens
# With Focus still on the Doc, press Alt + f again
Expected: the focus stays in the Doc menu
Actual: Chrome menu opens (Customize and Control Chrome)
# Bring focus to another Chrome tab by pressing ctrl + t or using any other keystrokes to navigate to another tab (ctrl + number or ctrl + page up/down, etc.)
# Bring focus back onto the tab containing the Doc. Do not put focus into the Doc itself. 
# Press Alt + F
Expected: Docs still captures the keystroke, Docs menu opens
Actual: Chrome menu opens 

Another complication of this bug is that pressing either alt + f or alt + e twice in a row will repro this bug behavior of different menus opening. An example case where this would be extra confusing to a user would be having focus in the Doc, pressing alt + f for file, changing your mind and wanting to opening alt + e for edit and having the Chrome menu open instead.     
 
Filed internally in b/73955753 since Chrome devs can't address this on the Chrome side. 
Related to 817662
This is still happening intermittently on three people's computers. We can sometimes reproduce keyboard only, sometimes with JAWS, and sometimes with NVDA but never consistently. 

The menu will open for just a second and then collapse itself in a flickering motion. This is the first time we are typing the alt + letter combo, not the second as described above. 
Google Chrome 68.0.3410.2 (Official Build) canary (64-bit) (cohort: Clang-64)
(Also stable and Dev 68 channels)
Windows 10 Enterprise Version 1607
JAWS 2018.1804.26 64-bit English
NVDA 2018.1.1

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