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Issue metadata

Status: WontFix
Owner: ----
Closed: Mar 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Blocked by Admin Error

Reported by oliken...@gmail.com, Feb 24 2018

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0

Steps to reproduce the problem:
1. Open Chrome
2. Try to sign in
3. Blocked by error

What is the expected behavior?
When I open Chrome I am signed in and have access to all bookmarks.

What went wrong?
I started up Chrome and the line ERR_BLOCKED_BY_ADMINISTRATOR appeared on the browser and the sign in tab.

Did this work before? Yes Same version

Chrome version: Latest  Channel: stable
OS Version: 10.0
Flash Version: Shockwave Flash 28.0 r0

If I try a command on Chrome I get ERR_BLOCKED_BY_ADMINISTRATOR
so I don't know what the version number is.
 
Labels: Needs-Milestone
Cc: vamshi.kommuri@chromium.org
Labels: Triaged-ET Needs-Feedback
Thanks for filing the issue!

@Reporter: Could you please share the screen shot of the error message being shown on the browser(if possible). And please let us know if the issue still persists even when trying to sign in into chrome in a fresh profile with out any apps and extensions.

Comment 3 by oliken...@gmail.com, Feb 27 2018

I can't remove anything frome my profile if I can't log in to access my profile.

I made a second 'person' instead.

Yet again:
Try to sign in: ERR_BLOCKED_BY_ADMINISTRATOR
chrome_err.png
35.0 KB View Download
chrome_err2.png
45.3 KB View Download
Project Member

Comment 4 by sheriffbot@chromium.org, Feb 27 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Components: UI>Browser>Profiles Enterprise
Cc: pastarmovj@chromium.org
It seems like the administrator of your machine (provided it is a work computer) has forbidden access to the Google login pages. You can check that in the chrome://policy page which should be available in incognito and unsigned sessions.

If this is the case you can ask them to list this restriction if it is by mistake or accept the fact that they don't want to allow this behavior. If it is a private computer then you might have caught some form of malware or your computer has been compromised in another way that is trying to prevent particular functions of the browser in which case you should either try to read up on GPO controls for Chrome and try to remove this policy yourself or seek qualified assistance.


Labels: Needs-Feedback
olikenton@ Could you please respond to comment #6

Comment 8 Deleted

Comment 9 Deleted

Project Member

Comment 10 by sheriffbot@chromium.org, Mar 8 2018

Cc: kkaluri@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Here we go again:

Policy check? ERR_BLOCKED_BY_ADMINISTRATOR

Sign in? ERR_BLOCKED_BY_ADMINISTRATOR

Go to a web page? ERR_BLOCKED_BY_ADMINISTRATOR

Try to search? ERR_BLOCKED_BY_ADMINISTRATOR

Change the extensions? ERR_BLOCKED_BY_ADMINISTRATOR

Incognito is inaccessible now.

It is not malware.

Finally, one more time: The problem is Chrome.

You have 2 options:

1. Roll back the update.

2. Push out an update that fixes it.
Open the registry and check both HKEY_LOCAL_MACHINE\Software\Policy\Google\Chrome\ as well as HKEY_CURRENT_USER\Software\Policy\Google\Chrome\  is there anything in there that you don't recall setting yourself through GPO. If yes then delete it especially the "URLBlacklist" key if present.
Cc: alito@chromium.org
Labels: Enterprise-Triaged
If Intry to delete the registry entries this message appears:

Unable to delete all specified values.

Status: WontFix (was: Unconfirmed)
Then some software on your machine is holding them in use or their ACL is set in a way that prevents this from happening. It might be simple to reinstall a clean copy of windows or seek proffesional help cleaning out your machine.

Since Chrome is working as intended in the presence of those policies marking this bug as WontFix.

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