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Issue metadata

Status: WontFix
Owner: ----
Closed: Mar 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug



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Faultering while playing a video with Chrome using external audio interfase

Reported by wesel...@gmail.com, Feb 24 2018

Issue description

Chrome Version       : 64.0.3282.167
OS Version: 10.0
URLs (if applicable) :
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari: OK
    Firefox: OK
    IE/Edge: OK

What steps will reproduce the problem?
1. Opening Chrome
2. Play any video (Youtube, Vimeo, Facebook or anything else)
3.

What is the expected result?
I expect my sound to play smooth through the Focusrite Scarlett 2i2 (2nd gen)

What happens instead of that?
The sound of any kind ofvideo is faultering.

Please provide any additional information below. Attach a screenshot if
possible. 

I use the Scarlett 2i2 (2nd gen) as an external audio interface. Other video's like the ones on Netflix or camera files don't have the problem.

UserAgentString: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.167 Safari/537.36



 
Labels: Needs-Triage-M64
Components: Internals>Media>Audio
Labels: Triaged-ET TE-NeedsTriageFromMTV
Unable to reproduce the issue on Win-10 using chrome reported version #64.0.3282.167 and latest canary #66.0.3353.0.

Attached a screen cast for reference.

Following are the steps followed to reproduce the issue.
------------
1. Opened Chrome
2. Played a video from www.youtube.com.
3. Observed that sound played smooth using plantronics audio 648 USB microphone.

As ET team doesn't have Focusrite Scarlett 2i2 (2nd gen) to test the issue. Hence adding label TE-Hardware-Dependency and TE-NeedsTriageFromMTV and requesting someone from MTV team to please have a look into the issue if the above mentioned external audio interface is available.

Thanks...!!
no response from reporter@ for 4 weeks. as per c#3, we are unable to repro thsi bug.
Status: WontFix (was: Unconfirmed)

Comment 6 by wesel...@gmail.com, Mar 23 2018

Fixed by installing chrome and the audio interface drivers again. Sorry for neglecting my responsibility to react. Topic can be closed.

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