Google Cloud Print Driver for Windows installation fails
Reported by
arlinsan...@gmail.com,
Feb 24 2018
|
|||||
Issue descriptionChrome Version : 64.0.3282.186 URLs (if applicable) : https://tools.google.com/dlpage/cloudprintdriver What steps will reproduce the problem? (1) Download Google Cloud Printer from https://tools.google.com/dlpage/cloudprintdriver (virtualprintersetup.exe) (2) Run virtualprintersetup.exe (3) Installation hangs at window saying: "Installing..." (see attached screenshot). I tried rebooting and running setup "As Administrator" Other information: OS: Windows 10 Pro, Version 1709, OS Build 16299.248 PC Specs: Dell Inspiron 5570.
,
Feb 25 2018
,
Feb 26 2018
Thanks for filing the issue! Unable to reproduce the issue on reported chrome version 64.0.3282.186 using Windows 10 with the below mentioned steps. 1. Launched Chrome 2. Navigated to https://tools.google.com/dlpage/cloudprintdriver 3. Downloaded the file and installed. Attaching the screen shot of the same. @Reporter: Could you please check the screen shot and let us know if we have missed anything. And please let us know whether similar issue is seen on other machines too?
,
Feb 28 2018
Update: Despite hanging at the "Installing" window, I *think* the cloud printer got installed. It does show up in the printer devices, and we've successfully printed some documents. BUT, at last report, the last print job failed. (the laptop is not in my possession right now.) I'll contact the end user to check it out more, but it might be OK.
,
Feb 28 2018
Thank you for providing more feedback. Adding the requester to the cc list. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
,
Mar 1 2018
Update: The cloud print driver is all working properly, despite the hang reported in the original post.
,
Mar 5 2018
As per comment#6 closing this issue. Please feel free to open a new issue if issue is seen again. Thanks! |
|||||
►
Sign in to add a comment |
|||||
Comment 1 by dtapu...@chromium.org
, Feb 25 2018