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Issue 814586 link

Starred by 1 user
Status: Duplicate
Merged: issue 697382
Owner: ----
Closed: Feb 2018
Cc:
pnangunoori@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Android
Pri: 3
Type: Bug



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Can't enable the app...

Reported by dreamingoflife49@gmail.com, Feb 22 2018 
THIS TEMPLATE IS FOR FILING BUGS ON THE ANDROID SYSTEM WEBVIEW. GENERAL WEB
BUGS SHOULD BE FILED USING A DIFFERENT TEMPLATE!

Device name:htc bolt
Android version:7.0
WebView version (from system settings -> Apps -> Android System WebView): it does not show up
Application: Android system webview
Application version:cant update

URLs (if applicable):



Steps to reproduce:
(1) soft and hard reset
(2) factory reset phone
(3) switch out Android for a new Android at the store 

Expected result: hopefully fix problem


Actual result: it did nothing or didn't resolve nothing except a waste of time I need y'all to help thx

Comment 1 by pnangunoori@chromium.org, Feb 22 2018

Cc: pnangunoori@chromium.org
Labels: Needs-triage-Mobile WV-Triaged
dreamingoflife49@ -- Thanks for the report. Please follow the below steps for WebView --

In Android N the WebView and Chrome packages were combined in order to reduce the update size for users. Updating Chrome also updates WebView. This means that in the Play store the WebView package will appear to be permanently disabled. The Play store WebView entry is only relevant for users with older operating systems, and users who have decided to disable Chrome.

If you need, or are being asked by an application, to update WebView, the action you should take now is to UPDATE CHROME. This should resolve any issues you are currently experiencing.

We would also like to understand what led you to file this bug so that we can reduce the number of users experiencing this issue and work with application developers to direct users to the correct Play store page.

If an application has directed you to update WebView, and sent you to the WebView page in the Play store to do so, please comment on this bug to tell us which application did so.

Finally, if updating Chrome does not stop the application from redirecting you to the Play store, please also provide that information on this bug.

Thanks!!

Comment 2 by pnangunoori@chromium.org, Feb 22 2018

Mergedinto: 697382
Status: Duplicate (was: Unconfirmed)
Duping into original bug (   Issue 697382   ).

Thanks!!
►

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