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Issue 814346 link

Starred by 3 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Jul 23
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 3
Type: Bug



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Cannot copy & paste in Google Chrome

Reported by vilma...@worldreachdigital.com, Feb 21 2018

Issue description

<b>Chrome Version       : <from About Google Chrome/Chromium></b>
URLs (if applicable) :
<b>OS version               : <from About This Mac></b>
Behavior in Safari (if applicable):
Behavior in Firefox (if applicable):

What steps will reproduce the problem?
(1) From any app copy text. Apps I'm using are TextEdit, Dreamweaver, Word, etc.
(2) Paste into Chrome address bar or inspect window panels.
(3) 

What is the expected result?
Paste text I copied. I copy URLs throughout the day a lot to paste into Chrome and I can't even do that. I have to type them.

What happens instead?
Copy pasted is anything I've copied from within Chrome. ie Gmail

For graphics-related bugs, please copy/paste the contents of the about:gpu
page at the end of this report.

 
Labels: Needs-Milestone
Cc: vamshi.kommuri@chromium.org
Components: Blink>DataTransfer UI
Labels: Needs-Feedback Triaged-ET
Thanks for filing the issue!

@Reporter: Could you please mention the chrome version in which the issue is seen. Any further inputs from your end may help us to triage the issue in a better way.

Comment 3 by iansf@google.com, Mar 16 2018

I have also been experiencing very unreliable pasting behavior in Chrome 64.0.3282.186 (Official Build) (64-bit) on Mac OS X 10.13.2. It has been unreliable when pasting images from any app for many months now, but usually I could get it to work in some round-about way. Now, however, I'm finding that (as the OP says) even text copied from other apps isn't pastable in Chrome. For example, right this moment, Chrome is maintaining its view of my clipboard contents as "agreed" (a random word I copied from within Chrome for testing), whereas the rest of the OS views the contents of the clipboard as "hasattr", which I can successfully paste into all of my other apps (except for iTerm, interestingly, which has its own separate opinion about the clipboard at the moment as well, containing neither "agreed" nor "hasattr", but instead a file name I had copied earlier -- perhaps Chrome and iTerm on OS X are using the same apis for managing and accessing clipboard content, and those apis are unreliable?).

Anyway, this is severely detrimental to my ability to use Chrome. Please let me know what additional details or logs I can provide that will improve your ability to look into this issue.
Cc: iansf@google.com
#3: thanks for the report.

Can you repro this with a current Chrome version on a current macOS version?

Comment 5 by iansf@google.com, Apr 19 2018

At the moment, copy and paste is working for me on Version 65.0.3325.181 (Official Build) (64-bit) and OS X 10.13.2 (17C88). I will update the bug report if I find that it happens again.

Is there anything additional that you would like me to report if I do hit this issue again?
This is still happening periodically on a Mac running macOS High Sierra version 10.13.3 and Chrome Version 65.0.3325.181 (Official Build) (64-bit). 

Project Member

Comment 7 by sheriffbot@chromium.org, Apr 19 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Feedback
This may be the same as  issue 755116 

If it occurs, try running this in a terminal window:

launchctl list | grep com.apple.pboard

If the process does not exist, run:

launctl start com.apple.pboard

If it does exist, restart it with:

launctl stop com.apple.pboard
launctl start com.apple.pboard

... and then restart Chrome to attach to the process.

If this is the case, you're running into what we believe is an OS bug where the pasteboard service crashes. This affects multiple applications.

Marking as Needs-Feedback pending confirmation that this is the issue.

Comment 9 by iansf@google.com, May 1 2018

That seems very likely to be the case for some of the behavior I've seen. I'll try those steps next time I observe it.

There is another case that I see occasionally, including yesterday, which doesn't seem to fit quite as well, although it still seems likely to be an os-level issue. I was attempting to copy two urls from chrome tabs into a chrome text box. The first url copied fine. However, the second url would not copy/paste. After copying, the clipboard buffer was always empty. I was able to copy and paste smaller chunks of text from the web page without an issue, so the pboard process did not appear to have crashed. My belief at the time was that somehow the url had exceeded some length limit, as it had a long data parameter in it. I am no longer convinced that that is the case, though, as I was just able to copy/paste a url from the same page which should be similarly long, and it really isn't that long:

http://<redacted_domain>/#scalars&tagFilter=loop_image%2F%7Cdata_image%2F&runSelectionState=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%3D&_smoothingWeight=0&regexInput=dn_&_ignoreYOutliers=false

Comment 10 by iansf@google.com, Jun 18 2018

I was finally able to follow your instructions after hitting this issue. pboard was running for me, but stopping and starting it allowed me to recover the ability to copy and paste between apps. Is there an Apple bug report that I could +1 somewhere?
Status: WontFix (was: Unconfirmed)
Mac triage: WontFix - this is not a Chrome bug.

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