New issue
Advanced search Search tips
Note: Color blocks (like or ) mean that a user may not be available. Tooltip shows the reason.

Issue 813780 link

Starred by 1 user

Issue metadata

Status: WontFix
Owner:
Closed: Mar 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 1
Type: Bug



Sign in to add a comment

System works slow after powerwash and upgrade to M65

Project Member Reported by yamaguchi@chromium.org, Feb 20 2018

Issue description

Chrome Version: M64 or 65 (TBD)

Summary of report by rantonysamy@ Re: https://bugs.chromium.org/p/chromium/issues/detail?id=812123#c7

- a fresh installation (M65)
- Background Page : ZIP unpacker appears maybe before opening any zip file
- all the pages are slow
- after closing this in the task manager, the slowneess is improved once.
- after doing a certain operation or waiting for a while, the same background page of "ZIP unpacker" shows up again.
- it slows down the system again.

 
Cc: yamaguchi@chromium.org weifangsun@chromium.org
Labels: ReleaseBlock-Stable M-65
Owner: rantonysamy@chromium.org
Assigning to rantonysamy@ for confirmation.
Does the description above describe your situation exactly?
(I assumed that "zip unblocker" in the orignal report was typo of "ZIP archiver.")
Also, I'd also like to ask you sample and upload 2 or 3 seconds of record by chrome://tracing with all record categories while the slowness is happening.

Comment 3 by sashab@chromium.org, Feb 21 2018

Labels: Needs-TestConfirmation
Status: Assigned (was: Unconfirmed)

Comment 4 by sashab@chromium.org, Feb 21 2018

Labels: CrOS-FilesApp
Please take a look at this bug which is also trying to fix the same issue :  812123  

Comment 6 Deleted

At this moment we cannot conclude 812123 is the same issue or not. So it'd be helpful if we can get more exact situation description for this case.

812123 is the parent issue from which I split this issue, because the reported symptoms turned out different after the first report.

Here are the differences observed so far:
812123: Having mounted volumes that cannot read nor unmounted correctly. Task manager shows "Zip Archiver". Runtime error was confirmed in the console. Happened after opening a zip file.
813780: Without opening files app, the system performance is slow. Happened after powerwash evenly. Task manager shows ZIP unpacker.
Yes its exactly the same I experienced. 
Labels: -Needs-TestConfirmation
Owner: yamaguchi@chromium.org
Labels: -Pri-3 Pri-1
Cc: rantonysamy@chromium.org
Labels: Needs-TestConfirmation
I tried with a Panther, ASUS Chromebox CN60.
After recovery by the recovery USB drive, it was M63.
I added an account and then switched its channel to beta. Then it got this version:

Google Chrome	65.0.3325.89 (Official Build) beta (64-bit)
Revision	0
Platform	10323.39.0 (Official Build) beta-channel panther
Firmware Version	Google_Panther.4920.24.26

After update and reboot, I did not see the slowness of the system performance.
I also tried powerwash after it, but did not see UI slowness neither.

I found ZIP unpacker extension staying in the task manager, as well as Native Client module of the same app, but only in the first session after adding user account.
I did not experience UI slowness while that task exists neither.
Cc: satorux@chromium.org
Owner: rantonysamy@chromium.org
It'd be helpful if we could see if the recent fix for 812123 have affected this, on the device and account which had this issue in the past.
Labels: -CrOS-FilesApp
This bug is marked as blocking 65 stable, which is going to try to promote next week, any chance we can get a fix this week?
This issue has not been confirmed by any other places than the original report, and haven't got enough information to specify the range of the problem. So we cannot take further action on this at this moment.

Having said that, we have fixed some bugs that might have been affecting this (#12). So we would like to know if it changed the situation in the original report by rantonysamy@.
Labels: -ReleaseBlock-Stable -M-65
Removing releaseblocker label by the reasons noted in #15. Feel free to update if this is still happening.
This is considered happening with specific status of a user profile, although not affecting all users. So it should be investigated further as a longer term plan.
testing this in beta qual build (M65) in the same device and ZIP unpacker still loads in the background along with Native client module ZIP Unpacker, for a fresh (power washed) installation. Does not really affect the performance of the system in any way.

Feel free to close it If the original bug is fixed and keeping the ZIP process is not going to affect the performance in any way.. 
Screenshot 2018-03-09 at 9.44.55 AM.png
2.0 MB View Download
Screenshot 2018-03-09 at 9.44.59 AM.png
1.9 MB View Download
Cc: jansson@chromium.org vasanthakumar@chromium.org
Labels: -Needs-TestConfirmation M-65
Owner: yamaguchi@chromium.org
Status: WontFix (was: Assigned)
Thanks for clarification.
Closing as WontFix because we could see that the process runs after powerwash but didn't see it giving bad effect to the system performance, at least with the latest code.

Sign in to add a comment