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Issue metadata

Status: Unconfirmed
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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Kernel Panic: Timeout: Not all CPUs entered broadcast exception handler

Project Member Reported by snanda@chromium.org, Feb 16 2018

Issue description

Observed this kernel panic on Coral system while sheriffing. Will try to see if there are more such instances from CQ runs.

Grant, could you check if we are getting reports of such panics from the field as well?  Marking it as a P2 for now since not sure how prevalent this issue is.

Kernel panic log here:
https://pantheon.corp.google.com/storage/browser/chromeos-autotest-results/176964289-chromeos-test/chromeos2-row4-rack4-host5/sysinfo/var/spool/crash/

<4>[  534.372775] da7219 i2c-DLGS7219:00: SRM failed to lock
<0>[  558.589688] Kernel panic - not syncing: Timeout: Not all CPUs entered broadcast exception handler
<0>[  559.647075] Shutting down cpus with NMI
<0>[  559.657666] Kernel Offset: 0x35e00000 from 0xffffffff81000000 (relocation range: 0xffffffff80000000-0xffffffffbfffffff)
<0>[  559.659400] gsmi: Log Shutdown Reason 0x02
 
kernel.20180215.043649.0.txt
79.0 KB View Download

Comment 1 by snanda@chromium.org, Feb 16 2018

Components: OS>Kernel
Labels: -OS-Linux OS-Chrome

Comment 2 by snanda@chromium.org, Feb 16 2018

Labels: -Pri-3 Pri-2

Comment 3 by groeck@chromium.org, Feb 16 2018

This problem is widely blamed on the CPU microcode, associated with a suggestion to update the same. According to the boot log, the system runs with microcode revision 0x2c. The most recent microcode is version 0x2e, released 2017-11-22. No idea though if this is really related.

Comment 4 by groeck@chromium.org, Feb 16 2018

complete boot log

console-ramoops
119 KB View Download

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