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Issue metadata

Status: Unconfirmed
Owner: ----
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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DPI Scaling with HD Chromebooks and Citrix Receiver

Reported by jonathan...@gmail.com, Feb 16 2018

Issue description

UserAgent: Mozilla/5.0 (X11; CrOS x86_64 10032.86.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.140 Safari/537.36
Platform: 10032.86.0 (Official Build) stable-channel caroline

Steps to reproduce the problem:
1. Use an HD Chromebook (i.e. Samsung Chromebook Pro)
2. Set resolution to anything apart from the max resolution
3. Open Citrix Receiver/third-party client

What is the expected behavior?
Resolution should be clear

What went wrong?
Resolution is blurry at all Chromebook resolutions except the max resolution.  However, given nature of HD displays, max resolution makes text extremely small.  Only way to avoid blurry citrix receiver resolution is to set Chromebook resolution to max

WebStore page: https://chrome.google.com/webstore/detail/citrix-receiver/haiffjcadagjlijoggckpgfnoeiflnem

Did this work before? No 

Chrome version: 63.0.3239.140  Channel: n/a
OS Version: 10032.86.0
Flash Version: 

This problem has been reported by a number of users.  I've already spoken with Citrix and they mentioned this is a ChromeOS issue - see link below
https://discussions.citrix.com/topic/390372-blurryfuzzy-display/
 

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