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Issue metadata

Status: WontFix
Owner: ----
Closed: Feb 2018
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Document print issue

Reported by sudhansh...@globallogic.com, Feb 14 2018

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36

Steps to reproduce the problem:
1. open a document attached in mail (pdf, excel etc) preferer excel
2. Document open in browser click on print icon top right on page
3. document open in print view. click the cancel button next to print button.
4. Click the download button on top right and save it on desktop
5. open the document from desk top 
 Issue- document open with print view on top.
6. Repeat step 5 .

What is the expected behavior?
Document should not open with print command view

What went wrong?
1.Every time document open with print command view.

Did this work before? N/A 

Chrome version: 64.0.3282.140  Channel: n/a
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: 

Sudhanshu Dimri
dimris@gmail.com
 
Components: Internals>Printing
Labels: Needs-Triage-M64
Status: WontFix (was: Unconfirmed)
To clarify the bug reporter's repro steps:
Step 1 is in Gmail, which can preview documents inline using the Google Drive web PDF viewer.
Step 2 is in the inline document preview inside Gmail.
Step 3 involves the PDF generate by Google Drive.

This is expected behavior. Since the PDF saved in step 4 is one generated by Google Drive in step 3, it is designed to be printed and will automatically pop-up the print dialog upon opening. If you want to save the original document, use the download button next to the print button in step 2.

If you don't like this behavior and want it changed, please consider asking on the Google Drive Help Forum. [1] This is not something that the Google Chrome browser can fix.

[1] https://productforums.google.com/forum/#!forum/drive

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