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PDF is overlapping
Reported by
lsm...@cesa6.org,
Feb 13 2018
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36 Steps to reproduce the problem: 1. Fill out form 2. Hit preview of form 3. Form preview and prints overlapping 4. Reopen printview and the problem is gone What is the expected behavior? The print view opens without overlapping What went wrong? The print overlaps Did this work before? Yes ? Chrome version: 64.0.3282.140 Channel: stable OS Version: 6.1 (Windows 7, Windows Server 2008 R2) Flash Version: This is happening for our users in school districts across the state of Wisconsin. Your help is appreciated. Thanks, Lisa
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Feb 13 2018
Have been trying to print from Adobe Acrobat reader, and chrome to no avail. Having the same display issue.
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Feb 13 2018
The overlapping does not happen when opened with Adobe Reader, just when opened with the pdf reader in Chrome.
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Feb 13 2018
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Feb 14 2018
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Feb 14 2018
lsmith@ Thanks for the issue. Tested this issue on Windows 10 and Mac OS 10.12.6 on the reported version 64.0.3282.140 , latest Canary 66.0.3346.3 and Stable 64.0.3282.167 and unable to reproduce the issue by following the below steps. 1. Launched Chrome and opened a test form and filled in the details. 2. hit Ctrl - P and cannot observe any overlap of the text on the print preview page. Attached is the screen cast for reference. As per comment #5, tried launching the Utah Courts website, but can see the message 'This site can’t be reached'. Request you to please provide the URL where this issue can be reproduce, which will help in further triaging. Thanks..
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Feb 14 2018
Did you actually print it? We only see it intermittently in preview/view. But it is getting mangled on print.
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Feb 14 2018
This is a very intermittent problem. The print view can show the overlapping and when it is reopened, the overlapping is gone. I was only able to re-create the issue, which is being reported by many, once.
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Feb 14 2018
Thank you for providing more feedback. Adding requester "susan.boorgula@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Feb 14 2018
Update: (EDIT had missing info in original post) Here is what we are seeing and it is reproducible. We are seeing this when opening PDF files in chrome. Nothing to do with "form entry". This ONLY happens in windows 7. And only on non CloudPrint printers. The preview may or may not be corrupt, but printing to a printer (local connected;USB or PrintServer) causes text overlay issues. Chrome Version: Google Chrome 64.0.3282.140 Cohort 64_140_win <See attached scanned document of print job>
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Feb 14 2018
This sounds like it might be the same issue as https://crbug.com/809888 , which was fixed recently. Can you check and see if this is still a problem in Chrome Canary (version 66.0.3347.0 or higher)?
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Mar 1 2018
Or you can check the latest Chrome Stable Channel, which is 64.0.3282.186.
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Mar 13 2018
We haven't heard back in about a month now. We believe the bug has been fixed with the latest updates, so this bug is being closed as WontFixed since we can't actually confirm that without feedback. If it has not been fixed, please say so.
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Mar 14 2018
My support requests have stopped for this issue. Thank you!! |
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Comment 1 by dba...@ursulinestl.org
, Feb 13 2018