New issue
Advanced search Search tips
Note: Color blocks (like or ) mean that a user may not be available. Tooltip shows the reason.

Issue 811190 link

Starred by 1 user

Issue metadata

Status: Assigned
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



Sign in to add a comment

Battery acting weird on Gnawty

Reported by factor...@gmail.com, Feb 12 2018

Issue description

UserAgent: Mozilla/5.0 (X11; CrOS x86_64 10176.68.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.144 Safari/537.36
Platform: 10176.68.0 (Official Build) stable-channel gnawty

Steps to reproduce the problem:
1. charge the Chromebook to 100%
2. keep working on it while on AC
3. after a while see the power indicator showing a charge value significantly lower than 100%

What is the expected behavior?

What went wrong?
The battery on my Chromebook is acting weird. Please take a look at the powerd log attached. 
You can see that on AC it apparently charged up to 3.766 Ah which is well above the charge_full_design value of 3.220 Ah as shown in power_supply_sysfs. Then, while still on AC, it suddenly dropped to 77% with charge of 2.888/3.766 Ah. Please note that I did not mess with the adapter or the power supply in any way, it just happened by itself. Then, when I turned off the power supply, switching to battery, the indicator jumped back from 77% to 100% with 3.006 Ah charge. In this state, when I run the battery_test the battery charge does not decrease - the test result says "Battery discharged 0.00% in 300 second(s).

Did this work before? N/A 

Chrome version: 64.0.3282.144  Channel: stable
OS Version: 10176.68.0
Flash Version:
 

Comment 1 by factor...@gmail.com, Feb 12 2018

Sorry, I forgot to attach the log files. I also submitted a feedback report (Alt + shift + i) 
powerd.LATEST.txt
30.9 KB View Download
power_supply_info.txt
909 bytes View Download
power_supply_sysfs.txt
598 bytes View Download
Components: OS>Kernel>Power

Comment 3 by tbroch@chromium.org, Feb 16 2018

Cc: tbroch@chromium.org
Owner: vwang@chromium.org
Status: Assigned (was: Unconfirmed)
Just capturing relevant lines from powerd,

[0212/140842:INFO:daemon.cc(776)] On AC (Mains) with battery at 100%, 3.723/3.723Ah at 0.583A, full
[0212/141106:INFO:daemon.cc(776)] On AC (Mains) with battery at 100%, 3.744/3.744Ah at 0.536A, full
[0212/141824:INFO:daemon.cc(776)] On AC (Mains) with battery at 100%, 3.766/3.766Ah at 0.419A, full
[0212/144225:INFO:daemon.cc(776)] On AC (Mains) with battery at 77% (displayed as 78%), 2.888/3.766Ah at 0.196A
[0212/145619:INFO:daemon.cc(776)] On AC (Mains) with battery at 100%, 3.006/3.006Ah at 0.236A, full
[0212/150054:INFO:daemon.cc(776)] On AC (Mains) with battery at 100%, 3.006/3.006Ah at 0.000A, full

I'm not aware of similar reports on this board.  In the past I have seen bogus readings due to i2c failures but this seems differnent than those.

Vincent this sound familiar?


Comment 4 by vwang@chromium.org, Mar 9 2018

Cc: eason.t...@acer.com gnawty-odm@chromium.org vwang@chromium.org gnawty-oem@chromium.org
Owner: ----
Hi Eason,

Can you help to assign this bug to your battery team to have a look.

Thanks.

Comment 5 by eason.t...@acer.com, Mar 12 2018

I have no permission to CC Acer Onwer into this issue.
Would you mind to help the process for cc-ing the following 2 account ?
Thanks.

Amy.Ko@acer.com
Ron.Wang@acer.com.

Comment 6 by derat@chromium.org, Mar 12 2018

Cc: ron.w...@acer.com amy...@acer.com

Sign in to add a comment