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Issue 811135 link

Starred by 2 users

Issue metadata

Status: Duplicate
Merged: issue 775898
Owner: ----
Closed: Feb 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Fullscreen YouTube 60fps videos lock at 30fps

Reported by awesomed...@gmail.com, Feb 11 2018

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3344.0 Safari/537.36

Example URL:

Steps to reproduce the problem:
1. Turn "Use hardware acceleration when available" on
2. play 60fps youtube video 
3. full screen
4. 60fps video not goes above 30fps
5. turn "Use hardware acceleration when available" off
6. watch 60fps youtube video at full screen
7. enjoy smooth 60fps

What is the expected behavior?

What went wrong?
Title

Did this work before? N/A 

Is it a problem with Flash or HTML5? HTML5

Does this work in other browsers? N/A

Chrome version: 66.0.3344.0  Channel: canary
OS Version: 10.0
Flash Version: 


It seems like when "Use hardware acceleration when available" is turned on, the 60fps youtube video cannot be played above 30fps on fullscreen.
The fix is to turn off "Use hardware acceleration when available", then you can play full screen 60fps youtube videos on 60fps.
Turning off hardware acceleration hurts the performance of the browser, but the same goes when its on, just differently.


 
Contents of chrome://gpu are in the attached file
gpu.txt
59.5 KB View Download
Labels: Needs-Triage-M66
What does that mean? should I specify something in addition? let me know how I can help!
Labels: Triaged-ET Needs-Feedback
Unable to reproduce the issue on chrome reported version 66.0.3344.0 using windows-10 with steps mentioned below:
1) Launched chrome reported version and turned ON "Use hardware acceleration when available"
2) Played a 60fps video on youtube and opened Devtools -> Rendering and checked the FPS meter
3) Able to see 60 fps when "Use hardware acceleration when available" is ON and OFF

@Reporter:
Please find the attached screen cast for your reference, try to test this issue by creating new person with no apps and extensions in it and let us know if the issue still persists.

Thanks!
811135.mp4
9.5 MB View Download
Whoa you even made a video! the dedication haha!
I made a new user, free of all extensions, with previous user page closed,
Repeated the same cycle, still finding myself having fps locked to 30fps when a youtube video is on fullscreen.

Maybe chrome canary is having the difficulty to sync with my rig\hardware? 
Could it be the case?
tragic.png
1.1 MB View Download
Project Member

Comment 6 by sheriffbot@chromium.org, Feb 12 2018

Cc: viswa.karala@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "viswa.karala@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Is the video playing 60fps in a window?

+liberato, sunnyps since this is on canary.

awesomedanx: To be clear, you're saying this does not happen with stable? Just Canary? If so, since we can't reproduce, can you poke around with a few older builds to see when the issue was introduced? Build 535276 corresponds to 66.0.3343.0:

https://commondatastorage.googleapis.com/chromium-browser-snapshots/index.html?prefix=Win_x64/

Unfortunately it began with me noticing that 60fps videos arent buttery smooth when fullscreened, this is how I lead myself to enable the fps meter to determine the frame rate of the videos I'm watching, unfortunately its been a problem that kept on going for months, maybe even a year, I never bothered making a case about it because I just hoped that its a common thing and that I might see it in the next builds, so going to previous builds wouldnt really resolve the case.
This only happens when Hardware Acceleration is on.
I think its most likely because the canary might not be optimized with some hardware? I think? if this the case, I think it should be forwarded to the developers so they could work around it as theres might be more people out there that Canary isnt using the potential of their hardware, as part of polishing the great project which called the Canary project! (that is by of course bound to have any sorts of bugs)
Can you try setting Win 8 compatibility mode on Chrome to see if that fixes the issue? There's an OS bug this sounds similar to; issue 775898
I have set my chrome's compatibility with win8 and it seems like it resolves the case!
Thank you!
Would the Canary developers consider optimizing Chrome Canary with windows 10 anywhere in the near or far future?
tragic.png
1.7 MB View Download
Mergedinto: 775898
Status: Duplicate (was: Unconfirmed)
It's a bug in Windows, so we're waiting on Microsoft to release a fix; per issue 775898 that should be sometime this month.
Oh, awesome!!!
Is there a way to get updated on this whenever the update that resolves the issue comes out?
You should be automatically starred on the other issue since I duped this one in there; so you should get e-mail updates when we receive confirmation from microsoft.
Oh neat! Thank you for your time!!

The new windows 10 update:
 https://support.microsoft.com/en-us/help/4074588/windows-10-update-kb4074588
Seems to resolves the issue

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