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Issue 811131 link

Starred by 2 users
Status: WontFix
Owner: ----
Closed: Feb 2018
Cc:
kkaluri@chromium.org
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Chrome crashed unexpectedly; could not re-open without deleting UserData

Reported by cjocon...@gmail.com, Feb 11 2018 
UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36

Steps to reproduce the problem:
1. Click "Chrome" shortcut
2. Chrome opens for a second, asking if I'd like to restore tabs
3. Chrome shuts down within 3-5 seconds

What is the expected behavior?

What went wrong?
At 10:23am today (according to one of the attached dumps) Chrome shut down, and I had no luck re: re-opening the browser. The only solution I encountered was to delete the entire User Data folder.

What makes this interesting: I witnessed this behavior on BOTH of my Windows boxes today. It was as if something in my user data was shared between these two boxes, and that whatever caused the crash was spread via some sort of sync.

Crashed report ID: 

How much crashed? Whole browser

Is it a problem with a plugin? N/A 

Did this work before? N/A 

Chrome version: 63.0.3239.132  Channel: n/a
OS Version: 10.0
Flash Version:
21345bd8-d56f-4bf3-b5b9-1239be767740.dmp
1.7 MB Download
a1ea18d8-b36b-4ab4-ae5b-ad3b297f03e9.dmp
1.1 MB Download
51df60f8-96fd-4833-8152-77450e416132.dmp
1.6 MB Download

Comment 1 by kkaluri@chromium.org, Feb 12 2018

Cc: kkaluri@chromium.org
Labels: Needs-Feedback
Unable to reproduce this issue on windows 10 with #63.0.3239.132 and on latest stable #64.0.3282.140

cjoconnor@ Could you please upgrade the chrome to the latest version and let us know your observations. If the issue still exits, please help us with the crash id from the chrome://crashes

Comment 2 by cjocon...@gmail.com, Feb 12 2018 

OK, updated the instance on the box with #63 on it. Will let you know if
this happens again.

Re: crash id- I couldn't retrieve a crash id when the issue occurred. As
noted, Chrome would only open for 3-5 seconds before the program(s) shut
down, which prevented me from hitting chrome://crashes . I extracted the
attached dumps from my old User Data folder.
Project Member

Comment 3 by sheriffbot@chromium.org, Feb 12 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "kkaluri@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 4 by jmukthavaram@chromium.org, Feb 15 2018

Status: WontFix (was: Unconfirmed)
As per C#2, We are marking this issue as Wontfix. Please feel free to file a new issue if you find the same issue again.
Thanks..!
►

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