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Issue 810811 link

Starred by 2 users

Issue metadata

Status: Duplicate
Merged: issue 804433
Owner: ----
Closed: Feb 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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Chrome Remote Desktop shows blank white on ANGLE

Reported by alvinhoc...@gmail.com, Feb 9 2018

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.51 Safari/537.36

Steps to reproduce the problem:
1. Open Chrome Remote Desktop
2. Connect to remote
3. ???

What is the expected behavior?

What went wrong?
A white screen is shown instead of the remote screen

Did this work before? Yes Not sure, it was working with some earlier Chrome 64 beta versions

Chrome version: 65.0.3325.51  Channel: beta
OS Version: 10.0
Flash Version: 

It works however when running Chrome with the `--use-gl=desktop` flag - it then apparently used the renderer "OpenGL ES 2.0 SwiftShader 4.0.0.0" (I guess Chrome doesn't want to deal with Intel's broken OpenGL drivers).

Output from chrome://gpu _without_ `--use-gl=desktop` flag (the log messages seems suspicious)
===

Graphics Feature Status
Canvas: Hardware accelerated
CheckerImaging: Enabled
Flash: Hardware accelerated
Flash Stage3D: Hardware accelerated
Flash Stage3D Baseline profile: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Rasterization: Hardware accelerated
Video Decode: Hardware accelerated
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Driver Bug Workarounds
clear_uniforms_before_first_program_use
decode_encode_srgb_for_generatemipmap
disable_discard_framebuffer
disable_framebuffer_cmaa
exit_on_context_lost
force_cube_complete
msaa_is_slow
scalarize_vec_and_mat_constructor_args
texsubimage_faster_than_teximage
Problems Detected
Some drivers are unable to reset the D3D device in the GPU process sandbox
Applied Workarounds: exit_on_context_lost
TexSubImage is faster for full uploads on ANGLE
Applied Workarounds: texsubimage_faster_than_teximage
Clear uniforms before first program use on all platforms: 124764, 349137
Applied Workarounds: clear_uniforms_before_first_program_use
Always rewrite vec/mat constructors to be consistent: 398694
Applied Workarounds: scalarize_vec_and_mat_constructor_args
ANGLE crash on glReadPixels from incomplete cube map texture: 518889
Applied Workarounds: force_cube_complete
On Intel GPUs MSAA performance is not acceptable for GPU rasterization: 527565
Applied Workarounds: msaa_is_slow
Framebuffer discarding can hurt performance on non-tilers: 570897
Applied Workarounds: disable_discard_framebuffer
Use GL_INTEL_framebuffer_CMAA on ChromeOS: 535198
Applied Workarounds: disable_framebuffer_cmaa
Disable KHR_blend_equation_advanced until cc shaders are updated: 661715
Applied Workarounds: disable(GL_KHR_blend_equation_advanced), disable(GL_KHR_blend_equation_advanced_coherent)
Decode and Encode before generateMipmap for srgb format textures on Windows: 634519
Applied Workarounds: decode_encode_srgb_for_generatemipmap
Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
Disabled Features: native_gpu_memory_buffers
Version Information
Data exported	2018-02-09T18:04:16.944Z
Chrome version	Chrome/65.0.3325.51
Operating system	Windows NT 10.0.16299
Software rendering list URL	https://chromium.googlesource.com/chromium/src/+/bf82f5d25853ccdc46fb63304524ca023c1b24c2/gpu/config/software_rendering_list.json
Driver bug list URL	https://chromium.googlesource.com/chromium/src/+/bf82f5d25853ccdc46fb63304524ca023c1b24c2/gpu/config/gpu_driver_bug_list.json
ANGLE commit id	2c9cc8b6e810
2D graphics backend	Skia/65 7f321dad5c6d767f031c41d966f3bbded165b6c4-
Command Line	"C:\Program Files (x86)\Google\Chrome Beta\Application\chrome.exe" --flag-switches-begin --site-per-process --overscroll-history-navigation=0 --pull-to-refresh=0 --disable-features=AutomaticTabDiscarding --flag-switches-end
Driver Information
Initialization time	291
In-process GPU	false
Passthrough Command Decoder	false
Direct Composition	true
Supports overlays	false
Sandboxed	false
GPU0	VENDOR = 0x8086, DEVICE= 0x5916 *ACTIVE*
Optimus	false
Optimus	false
AMD switchable	false
Desktop compositing	Aero Glass
Diagonal Monitor Size of \\.\DISPLAY2	23.7"
Diagonal Monitor Size of \\.\DISPLAY1	12.2"
Driver vendor	Intel Corporation
Driver version	22.20.16.4771
Driver date	8-13-2017
Pixel shader version	5.0
Vertex shader version	5.0
Max. MSAA samples	16
Machine model name	
Machine model version	
GL_VENDOR	Google Inc.
GL_RENDERER	ANGLE (Intel(R) HD Graphics 620 Direct3D11 vs_5_0 ps_5_0)
GL_VERSION	OpenGL ES 2.0 (ANGLE 2.1.0.2c9cc8b6e810)
GL_EXTENSIONS	GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
Disabled Extensions	GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent
Window system binding vendor	Google Inc. (adapter LUID: 000000000000b259)
Window system binding version	1.4 (ANGLE 2.1.0.2c9cc8b6e810)
Window system binding extensions	EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization
Direct rendering	Yes
Reset notification strategy	0x8252
GPU process crash count	0
Compositor Information
Tile Update Mode	One-copy
Partial Raster	Enabled
GpuMemoryBuffers Status
ATC	Software only
ATCIA	Software only
DXT1	Software only
DXT5	Software only
ETC1	Software only
R_8	Software only
R_16	Software only
RG_88	Software only
BGR_565	Software only
RGBA_4444	Software only
RGBX_8888	GPU_READ, SCANOUT
RGBA_8888	GPU_READ, SCANOUT
BGRX_8888	Software only
BGRX_1010102	Software only
BGRA_8888	Software only
RGBA_F16	Software only
YVU_420	Software only
YUV_420_BIPLANAR	Software only
UYVY_422	Software only
Display(s) Information
Info	Display[2528732444] bounds=0,0 1368x912, workarea=0,0 1368x872, scale=2, external
Color space information	{primaries:[[0.4359,0.3852,0.1429,],[0.2224,0.7170,0.0605,],[0.0139,0.0971,0.7133,],], transfer:1.0000*x + 0.0000 if x < 0.0000 else (1.0000*x + 0.0000)**2.2000 + 0.0000, matrix:RGB, range:FULL}
Bits per color component	8
Bits per pixel	24
Info	Display[2779098405] bounds=1368,367 1920x1080, workarea=1368,367 1920x1040, scale=1, external
Color space information	{primaries:[[0.4851,0.3489,0.1302,],[0.2501,0.6978,0.0521,],[0.0227,0.1163,0.6859,],], transfer:0.0774*x + 0.0000 if x < 0.0404 else (0.9479*x + 0.0521)**2.4000 + 0.0000, matrix:RGB, range:FULL}
Bits per color component	8
Bits per pixel	24
Video Acceleration Information
Decode h264 baseline	up to 4096x2304 pixels
Decode h264 main	up to 4096x2304 pixels
Decode h264 high	up to 4096x2304 pixels
Decode vp8	up to 7680x4320 pixels
Decode vp9 profile0	up to 7680x4320 pixels
Decode vp9 profile1	up to 7680x4320 pixels
Decode vp9 profile2	up to 7680x4320 pixels
Decode vp9 profile3	up to 7680x4320 pixels
Encode h264 baseline	up to 3840x2176 pixels and/or 30.000 fps
Encode h264 main	up to 3840x2176 pixels and/or 30.000 fps
Encode h264 high	up to 3840x2176 pixels and/or 30.000 fps
Diagnostics
0
b3DAccelerationEnabled	true
b3DAccelerationExists	true
bAGPEnabled	true
bAGPExistenceValid	true
bAGPExists	true
bCanRenderWindow	true
bDDAccelerationEnabled	true
bDriverBeta	false
bDriverDebug	false
bDriverSigned	false
bDriverSignedValid	false
bNoHardware	false
dwBpp	32
dwDDIVersion	12
dwHeight	1824
dwRefreshRate	60
dwWHQLLevel	0
dwWidth	2736
iAdapter	0
lDriverSize	59869552
lMiniVddSize	0
szAGPStatusEnglish	Enabled
szAGPStatusLocalized	已啟用
szChipType	Intel(R) HD Graphics Family
szD3DStatusEnglish	Enabled
szD3DStatusLocalized	已啟用
szDACType	Internal
szDDIVersionEnglish	12
szDDIVersionLocalized	12
szDDStatusEnglish	Enabled
szDDStatusLocalized	已啟用
szDXVAHDEnglish	Supported
szDXVAModes	ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
szDescription	Intel(R) HD Graphics 620
szDeviceId	0x5916
szDeviceIdentifier	{D7B78E66-1A56-11CF-0765-3620B9C2DB35}
szDeviceName	\\.\DISPLAY1
szDisplayMemoryEnglish	4186 MB
szDisplayMemoryLocalized	4186 MB
szDisplayModeEnglish	2736 x 1824 (32 bit) (60Hz)
szDisplayModeLocalized	2736 x 1824 (32 bit) (60Hz)
szDriverAssemblyVersion	22.20.16.4771
szDriverAttributes	Final Retail
szDriverDateEnglish	13/8/2017 8:00:00
szDriverDateLocalized	8/13/2017 08:00:00
szDriverLanguageEnglish	English
szDriverLanguageLocalized	英文
szDriverModelEnglish	WDDM 2.2
szDriverModelLocalized	WDDM 2.2
szDriverName	C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_f10b0c0616a02072\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_f10b0c0616a02072\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_f10b0c0616a02072\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_f10b0c0616a02072\igd12umd64.dll
szDriverNodeStrongName	oem24.inf:5f63e534fccdbc6c:iKBLD_w10_DS:22.20.16.4771:pci\ven_8086&dev_5916
szDriverSignDate	Unknown
szDriverVersion	22.20.0016.4771
szKeyDeviceID	Enum\PCI\VEN_8086&DEV_5916&SUBSYS_00261414&REV_02
szKeyDeviceKey	\Registry\Machine\System\CurrentControlSet\Control\Video\{719D8F8E-B4DF-11E7-B71D-A1EBA056BC64}\0000
szManufacturer	Intel Corporation
szMiniVdd	不明
szMiniVddDateEnglish	Unknown
szMiniVddDateLocalized	不明
szMonitorMaxRes	Unknown
szMonitorName	Surface Display
szNotesEnglish	No problems found.
szNotesLocalized	未發現任何問題。
szOverlayEnglish	Supported
szRankOfInstalledDriver	00D12001
szRegHelpText	Unknown
szRevision	Unknown
szRevisionId	0x0002
szSubSysId	0x00261414
szTestResultD3D7English	Not run
szTestResultD3D7Localized	未執行
szTestResultD3D8English	Not run
szTestResultD3D8Localized	未執行
szTestResultD3D9English	Not run
szTestResultD3D9Localized	未執行
szTestResultDDEnglish	Not run
szTestResultDDLocalized	未執行
szVdd	不明
szVendorId	0x8086
1
b3DAccelerationEnabled	true
b3DAccelerationExists	true
bAGPEnabled	true
bAGPExistenceValid	true
bAGPExists	true
bCanRenderWindow	true
bDDAccelerationEnabled	true
bDriverBeta	false
bDriverDebug	false
bDriverSigned	false
bDriverSignedValid	false
bNoHardware	false
dwBpp	32
dwDDIVersion	12
dwHeight	1080
dwRefreshRate	60
dwWHQLLevel	0
dwWidth	1920
iAdapter	1
lDriverSize	59869552
lMiniVddSize	0
szAGPStatusEnglish	Enabled
szAGPStatusLocalized	已啟用
szChipType	Intel(R) HD Graphics Family
szD3DStatusEnglish	Enabled
szD3DStatusLocalized	已啟用
szDACType	Internal
szDDIVersionEnglish	12
szDDIVersionLocalized	12
szDDStatusEnglish	Enabled
szDDStatusLocalized	已啟用
szDXVAHDEnglish	Supported
szDXVAModes	ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
szDescription	Intel(R) HD Graphics 620
szDeviceId	0x5916
szDeviceIdentifier	{D7B78E66-1A56-11CF-0765-3620B9C2DB35}
szDeviceName	\\.\DISPLAY2
szDisplayMemoryEnglish	4186 MB
szDisplayMemoryLocalized	4186 MB
szDisplayModeEnglish	1920 x 1080 (32 bit) (60Hz)
szDisplayModeLocalized	1920 x 1080 (32 bit) (60Hz)
szDriverAssemblyVersion	22.20.16.4771
szDriverAttributes	Final Retail
szDriverDateEnglish	13/8/2017 8:00:00
szDriverDateLocalized	8/13/2017 08:00:00
szDriverLanguageEnglish	English
szDriverLanguageLocalized	英文
szDriverModelEnglish	WDDM 2.2
szDriverModelLocalized	WDDM 2.2
szDriverName	C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_f10b0c0616a02072\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_f10b0c0616a02072\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_f10b0c0616a02072\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_f10b0c0616a02072\igd12umd64.dll
szDriverNodeStrongName	oem24.inf:5f63e534fccdbc6c:iKBLD_w10_DS:22.20.16.4771:pci\ven_8086&dev_5916
szDriverSignDate	Unknown
szDriverVersion	22.20.0016.4771
szKeyDeviceID	Enum\PCI\VEN_8086&DEV_5916&SUBSYS_00261414&REV_02
szKeyDeviceKey	\Registry\Machine\System\CurrentControlSet\Control\Video\{719D8F8E-B4DF-11E7-B71D-A1EBA056BC64}\0001
szManufacturer	Intel Corporation
szMiniVdd	不明
szMiniVddDateEnglish	Unknown
szMiniVddDateLocalized	不明
szMonitorMaxRes	Unknown
szMonitorName	Dell U2417H (DP)
szNotesEnglish	No problems found.
szNotesLocalized	未發現任何問題。
szOverlayEnglish	Supported
szRankOfInstalledDriver	00D12001
szRegHelpText	Unknown
szRevision	Unknown
szRevisionId	0x0002
szSubSysId	0x00261414
szTestResultD3D7English	Not run
szTestResultD3D7Localized	未執行
szTestResultD3D8English	Not run
szTestResultD3D8Localized	未執行
szTestResultD3D9English	Not run
szTestResultD3D9Localized	未執行
szTestResultDDEnglish	Not run
szTestResultDDLocalized	未執行
szVdd	不明
szVendorId	0x8086
Log Messages
GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.
[13412:11900:0210/020410.875:WARNING:angle_platform_impl.cc(59)] : compileToBinary(228): C:\fakepath(65,10-42): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them C:\fakepath(87,10-42): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them
[13412:14048:0210/020415.932:ERROR:mf_helpers.cc(14)] : Error in dxva_video_decode_accelerator_win.cc on line 1608
[13412:14048:0210/020415.932:ERROR:mf_helpers.cc(14)] : Error in dxva_video_decode_accelerator_win.cc on line 715
[13412:14048:0210/020415.932:ERROR:gpu_video_decode_accelerator.cc(369)] : HW video decode not available for profile vp8
[13412:14048:0210/020416.849:ERROR:gles2_cmd_decoder.cc(9970)] : [.Offscreen-MainThread-000001D52EACA030]GL ERROR :GL_INVALID_OPERATION : glUseProgram: program not linked
[13412:14048:0210/020416.849:ERROR:gles2_cmd_decoder.cc(9303)] : [.Offscreen-MainThread-000001D52EACA030]GL ERROR :GL_INVALID_OPERATION : glUniform1i: no program in use
[13412:14048:0210/020416.850:ERROR:gles2_cmd_decoder.cc(9303)] : [.Offscreen-MainThread-000001D52EACA030]GL ERROR :GL_INVALID_OPERATION : glUniform1i: no program in use
[13412:14048:0210/020416.850:ERROR:gles2_cmd_decoder.cc(9303)] : [.Offscreen-MainThread-000001D52EACA030]GL ERROR :GL_INVALID_OPERATION : glUniform1i: no program in use
[13412:14048:0210/020416.850:ERROR:gles2_cmd_decoder.cc(9303)] : [.Offscreen-MainThread-000001D52EACA030]GL ERROR :GL_INVALID_OPERATION : glUniform1i: no program in use
[13412:14048:0210/020416.854:ERROR:gles2_cmd_decoder.cc(9970)] : [.Offscreen-MainThread-000001D52EACA030.YUVConverterContext]GL ERROR :GL_INVALID_OPERATION : glUseProgram: program not linked
[13412:14048:0210/020416.854:ERROR:gles2_cmd_decoder.cc(10192)] : [.Offscreen-MainThread-000001D52EACA030.YUVConverterContext]RENDER WARNING: Drawing with no current shader program.
 
Labels: Needs-Bisect Needs-Triage-M65
Cc: krajshree@chromium.org
Labels: Triaged-ET Needs-Feedback
Unable to reproduce the issue on Win-10 using chrome reported version #65.0.3325.51 and latest canary #66.0.3344.0.

Attached gpu_details for reference.

Following are the steps followed to reproduce the issue.
------------
1. Opened Chrome Remote Desktop
2. Connected to remote connection.
3. Did not observe any white screen and remote desktop screen was seen without any issues.

alvinhochun@ - Could you please check the issue on latest canary #66.0.3344.0 by creating a new profile without any apps and extensions and please let us know if the issue still persist or not.

Thanks...!!
gpu_details (2).txt
15.2 KB View Download
Components: Services>Chromoting
It appears to work normally on 66.0.3345.0 canary here. 65.0.3325.51 beta still shows the problem so I don't know, maybe it's fixed on M66 or the bug was only introduced on M65 somehow?

Weird that you don't get it when we have pretty similar GPU configuration.

Project Member

Comment 5 by sheriffbot@chromium.org, Feb 12 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "krajshree@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: jamiewa...@chromium.org
Labels: -Needs-Bisect
As the issue is not reproducible from TE-end, hence ccing jamiewalch@ and requesting to help us in debugging and triaging the issue further.
Removing Needs-Bisect label as the issue is not reproducible from TE-end. Please feel free to add the same if required in future.

Thanks...!!
Mergedinto: 804433
Status: Duplicate (was: Unconfirmed)

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