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Issue metadata

Status: Available
Owner:
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug



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Sync stops on performing chrome://restart

Reported by aiman.an...@etouch.net, Feb 9 2018

Issue description

Chrome Version:	66.0.3343.3 (Official Build) Revision e1f2ec046b66d1e2cd4ce82fecff22dad160fd54-refs/branch-heads/3343@{#4} (32/64-bit)

OS: Mac(10.13.1, 10.13.4).

Steps to reproduce:
1.Launch Chrome, go to chrome://settings and sign in to chrome with an account that does not have sync passphrase.
2.Restart the chrome using chrome://restart.
3.Observe the sync section on chrome://settings/people.

Actual Result: Sync stops on performing chrome://restart.
Expected Result: Sync should work properly on performing chrome://restart.

This is Non-regression issue seen from ‘M-61’ build #61.0.3113.0 
 
Note: 1. Issue is also reproducible on Stable #64.0.3282.140, Beta #65.0.3325.51 and Canary #66.0.3344.0 build.
      2. Issue is not reproducible on Mac (10.12.6), Win(7,8,8.1,10) and Linux (14.04 LTS)

 
 
Actual Result.mov
2.4 MB View Download
Status: Untriaged (was: Unconfirmed)
As this being a Non-Regression issue, changing the status to Untriaged so that the issue would get addressed.

Thank You!
Description: Show this description
Project Member

Comment 3 by sheriffbot@chromium.org, Feb 26 2018

Cc: droger@chromium.org bsazonov@chromium.org ew...@chromium.org jlebel@chromium.org tangltom@chromium.org sabineb@chromium.org msarda@chromium.org
Status: Available (was: Untriaged)
--Chrome Identity automated triaging--

This bug is Untriaged and has gone for two weeks without any activity, so it is being moved to Available. Please see https://goo.gl/78kbny for more details. Please remove the Services>SignIn or UI>Browser>Profiles components if this bug isn't related to Chrome Identity.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 4 by ew...@chromium.org, Feb 26 2018

EstimatedDays: ----
Owner: msarda@chromium.org
Status: Assigned (was: Available)
Mihai, can you take a look at this? It looks like we're losing the LST when Chrome is restarted via chrome://restart. While I'm not particularly concerned about that scenario, I'm wondering whether that might also happen in other scenarios where Chrome gets shut down in a weird way?

Comment 5 by msarda@chromium.org, Feb 28 2018

Labels: Needs-Feedback
iman.ansari@etouch.net: May I ask you to repro it and then open chrome://signin-internals and attach a screenshot to this bug?
Labels: -Needs-Feedback
Hi,

w.r.t. comment #5, Retested the above issue on Canary build #67.0.3362.0 for Mac(10.13.1,10.13.4) and unable to repro the issue now,

Sync is working properly on performing chrome:/restart. 

Attaching screen-cast for reference.

Thank You!
Actual Result.mov
21.1 MB Download
 aiman.ansari@etouch.net: Maybe this was just a flake (somehow we could not encrypt the token before saving it to disk). As it is fixed in M67, maybe we need just to retest it once beta is out again.
Project Member

Comment 8 by sheriffbot@chromium.org, Apr 6 2018

Status: Available (was: Assigned)
--Chrome Identity automated triaging--

This bug is Assigned and has gone one month without any activity, so it is being moved to Available to indicate that it is not actively being worked on. If you are working on this bug, please mark yourself as the owner and move back to Assigned. Please see https://goo.gl/78kbny for more details. Please remove the Services>SignIn or UI>Browser>Profiles components if this bug isn't related to Chrome Identity.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Status: Assigned (was: Available)
Project Member

Comment 10 by sheriffbot@chromium.org, Sep 3

Status: Available (was: Assigned)
--Chrome Identity automated triaging--

This bug is Assigned and has gone one month without any activity, so it is being moved to Available to indicate that it is not actively being worked on. If you are working on this bug, please mark yourself as the owner and move back to Assigned. Please see https://goo.gl/78kbny for more details. Please remove the Services>SignIn or UI>Browser>Profiles components if this bug isn't related to Chrome Identity.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

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