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Issue 809263 link

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Issue metadata

Status: Untriaged
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 1
Type: Bug



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[Edgar] External Display turns white in docked mode after YouTube video is played for sometime (~70 minutes)

Project Member Reported by pgangishetty@chromium.org, Feb 5 2018

Issue description

Chrome:	64.0.3282.144 (Official Build) (64-bit) Revision 0
Platform: 10176.68.0 (Official Build) stable-channel edgar
Firmware Version	Google_Edgar.7287.167.96


What steps will reproduce the problem?
(1)Login to device
(2)Play any Youtube video (YouTube video is in Full Screen mode, about 2+ hrs of video selected and put in loop mode)
(3)Connect External Monitor (used ASUS 1080 HD monitor with HDMI cable) and Audio is audible from external monitor
(4)Put the device in Docked Mode. (Video/Audio plays from external monitor)


What is the expected result?
Audio & Video is played from external monitor/display without any issues. 

What happens instead?
1. No display is seen on external monitor after 1 hr 15 mins of video is played.
2. White screen is displayed on external monitor
3. Audio was still audible
4. In the same session, tried to connect device with another external monitor with HDMI cable and no display is seen.
5. After unplug-plug white screen goes to grey (on first monitor), but that's it. Re-plugging shows the notifications for plugging a display
but no improvement


Please use labels and text to provide additional information.
Logs and screenshots attached.  

For graphics-related bugs, please copy/paste the contents of the about:gpu
page at the end of this report.

 

Comment 2 by ka...@chromium.org, Feb 6 2018

Cc: tutankhamen@chromium.org dbehr@chromium.org
Summary: [Edgar] External Display turns white in docked mode after YouTube video is played for sometime (~70 minutes) (was: [Edgar] External Display turns white in docked mode after YouTube video is played for sometime)
The device external display went into this state after ~1 hour and 15 min.
Same was observed on the previous(first) M64 stable build 10176.65.0.
This is after fixes for issue 808324 (b/37163270) went in.

Cc: vsu...@chromium.org

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