Since 2 months we have wifi problems with 80 chromebooks C738T,
Reported by
m.r.veld...@greijdanus.nl,
Feb 3 2018
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Issue descriptionUserAgent: Mozilla/5.0 (X11; CrOS x86_64 10032.86.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.140 Safari/537.36 Platform: 10032.86.0 (Official Build) stable-channel cyan Steps to reproduce the problem: when via shell prompt (ctrl + t) wifi_power_safe status, the result is: no wifi device available... This problem occurs with different networks. At school, at home and at work. What is the expected behavior? What went wrong? Since 2 months we have wifi problems with 80 chromebooks C738T, Chromebooks spontaneously lose WiFi connection. Wifi is no longer available when via shell prompt (ctrl + t) wifi_power_safe status, the result is: no wifi device available... This problem occurs with different networks. At school, at home and at work. The number of chaperebooks with these problems is increasing. a way to temporarily fix the problem is to reset the Chromebook or to shut down for a long time. It solves the problem for 1 - 3 days. Disconnecting the battery also sometimes helps. Replacing the internal wifi card for a new one does not solve the problem. It is an Intel wifi card. We are a school with 4200 chromebooks (acer) all included in Google G-Suite administration tool. Google Chorme OS 63.0.3239.140 Is this a known problem? Did this work before? Yes 63.0.3239.140 (Officiƫle build) (64-bits) Chrome version: 63.0.3239.140 Channel: stable OS Version: 10032.86.0 Flash Version: 28.0.0.137
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Feb 5 2018
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Jan 15
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Comment 1 by ibezmenov@chromium.org
, Feb 5 2018Labels: mp-triage