Blank Camera and Microphone
Reported by
robprin...@gmail.com,
Feb 2 2018
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36 Example URL: Steps to reproduce the problem: 1. http://www.testwebcam.com/ or any site that uses Adobe Flash and the Webcam or Microphone 2. Flash Player Settings - Click Allow and then click the microphone or camera 3. Pull down is blank. Microphone and camera work in every other browser on same site. What is the expected behavior? Flash Player Settings Camera pull-down should show Integrated Camera. Microphone should show Internal Microphone. What went wrong? Seemed to stop showing anything in the drop down with the latest version of Chrome (64). Did this work before? N/A Is it a problem with Flash or HTML5? N/A Does this work in other browsers? N/A Chrome version: 64.0.3282.140 Channel: stable OS Version: 10.0 Flash Version: 28.0.0.161 Contents of chrome://gpu: Note: To properly save this page, select the "Webpage, Complete" option in the Save File dialog. Graphics Feature Status Canvas: Hardware accelerated CheckerImaging: Disabled Flash: Hardware accelerated Flash Stage3D: Hardware accelerated Flash Stage3D Baseline profile: Hardware accelerated Compositing: Hardware accelerated Multiple Raster Threads: Enabled Native GpuMemoryBuffers: Software only. Hardware acceleration disabled Rasterization: Hardware accelerated Video Decode: Hardware accelerated WebGL: Hardware accelerated WebGL2: Hardware accelerated Driver Bug Workarounds clear_uniforms_before_first_program_use decode_encode_srgb_for_generatemipmap disable_accelerated_vpx_decode disable_discard_framebuffer disable_framebuffer_cmaa disable_larger_than_screen_overlays exit_on_context_lost force_cube_complete msaa_is_slow scalarize_vec_and_mat_constructor_args texsubimage_faster_than_teximage Problems Detected Some drivers are unable to reset the D3D device in the GPU process sandbox Applied Workarounds: exit_on_context_lost TexSubImage is faster for full uploads on ANGLE Applied Workarounds: texsubimage_faster_than_teximage Clear uniforms before first program use on all platforms: 124764, 349137 Applied Workarounds: clear_uniforms_before_first_program_use Always rewrite vec/mat constructors to be consistent: 398694 Applied Workarounds: scalarize_vec_and_mat_constructor_args ANGLE crash on glReadPixels from incomplete cube map texture: 518889 Applied Workarounds: force_cube_complete On Intel GPUs MSAA performance is not acceptable for GPU rasterization: 527565 Applied Workarounds: msaa_is_slow Framebuffer discarding can hurt performance on non-tilers: 570897 Applied Workarounds: disable_discard_framebuffer Use GL_INTEL_framebuffer_CMAA on ChromeOS: 535198 Applied Workarounds: disable_framebuffer_cmaa Disable KHR_blend_equation_advanced until cc shaders are updated: 661715 Applied Workarounds: disable(GL_KHR_blend_equation_advanced), disable(GL_KHR_blend_equation_advanced_coherent) Decode and Encode before generateMipmap for srgb format textures on Windows: 634519 Applied Workarounds: decode_encode_srgb_for_generatemipmap VPx decoding is too slow on Intel Broadwell, Skylake, and CherryView: 616318 Applied Workarounds: disable_accelerated_vpx_decode Accelerated VPx decoding is hanging on some videos.: 654111 Applied Workarounds: disable_accelerated_vpx_decode Overlay sizes bigger than screen aren't accelerated on some Intel drivers: 720059 Applied Workarounds: disable_larger_than_screen_overlays Native GpuMemoryBuffers have been disabled, either via about:flags or command line. Disabled Features: native_gpu_memory_buffers Checker-imaging has been disabled via finch trial or the command line. Disabled Features: checker_imaging Version Information Data exported 2/2/2018, 5:25:48 PM Chrome version Chrome/64.0.3282.140 Operating system Windows NT 10.0.16299 Software rendering list URL https://chromium.googlesource.com/chromium/src/+/a06bc1d5e8e285c70078802de990c1719ccc75e8/gpu/config/software_rendering_list.json Driver bug list URL https://chromium.googlesource.com/chromium/src/+/a06bc1d5e8e285c70078802de990c1719ccc75e8/gpu/config/gpu_driver_bug_list.json ANGLE commit id 2987f0fde973 2D graphics backend Skia/64 713571f9afcf4b673812cd3b52bb5b17c107038b- Command Line "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --flag-switches-begin --flag-switches-end Driver Information Initialization time 191 In-process GPU false Passthrough Command Decoder false Supports overlays false Sandboxed false GPU0 VENDOR = 0x8086, DEVICE= 0x1616 Optimus false Optimus false AMD switchable false Desktop compositing Aero Glass Diagonal Monitor Size of \\.\DISPLAY2 21.4" Diagonal Monitor Size of \\.\DISPLAY1 13.9" Driver vendor Intel Corporation Driver version 20.19.15.4568 Driver date 12-16-2016 Pixel shader version 5.0 Vertex shader version 5.0 Max. MSAA samples 8 Machine model name Machine model version GL_VENDOR Google Inc. GL_RENDERER ANGLE (Intel(R) HD Graphics 5500 Direct3D11 vs_5_0 ps_5_0) GL_VERSION OpenGL ES 3.0 (ANGLE 2.1.0.2987f0fde973) GL_EXTENSIONS GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object Disabled Extensions GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent Window system binding vendor Google Inc. (adapter LUID: 0000000000006822) Window system binding version 1.4 (ANGLE 2.1.0.2987f0fde973) Window system binding extensions EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization Direct rendering Yes Reset notification strategy 0x8252 GPU process crash count 0 Compositor Information Tile Update Mode One-copy Partial Raster Enabled GpuMemoryBuffers Status ATC Software only ATCIA Software only DXT1 Software only DXT5 Software only ETC1 Software only R_8 Software only R_16 Software only RG_88 Software only BGR_565 Software only RGBA_4444 Software only RGBX_8888 GPU_READ, SCANOUT RGBA_8888 GPU_READ, SCANOUT BGRX_8888 Software only BGRX_1010102 Software only BGRA_8888 Software only RGBA_F16 Software only YVU_420 Software only YUV_420_BIPLANAR Software only UYVY_422 Software only Display(s) Information Info Display[2528732444] bounds=0,0 1366x768, workarea=0,0 1366x728, scale=1, external Color space information {primaries:[[0.3595,0.4539,0.1508,],[0.1975,0.7385,0.0639,],[0.0325,0.0679,0.7246,],], transfer:IEC61966_2_1, matrix:RGB, range:FULL, icc_profile_id:1} Bits per color component 8 Bits per pixel 24 Info Display[2779098405] bounds=-1080,-853 1080x1920, workarea=-1080,-853 1080x1880, scale=1, external Color space information {primaries:BT709, transfer:IEC61966_2_1, matrix:RGB, range:FULL} Bits per color component 8 Bits per pixel 24 Video Acceleration Information Decode h264 baseline up to 4096x2304 pixels Decode h264 main up to 4096x2304 pixels Decode h264 high up to 4096x2304 pixels Encode h264 baseline up to 3840x2176 pixels and/or 30.000 fps Encode h264 main up to 3840x2176 pixels and/or 30.000 fps Encode h264 high up to 3840x2176 pixels and/or 30.000 fps Diagnostics 0 b3DAccelerationEnabled true b3DAccelerationExists true bAGPEnabled true bAGPExistenceValid true bAGPExists true bCanRenderWindow true bDDAccelerationEnabled true bDriverBeta false bDriverDebug false bDriverSigned false bDriverSignedValid false bNoHardware false dwBpp 32 dwDDIVersion 12 dwHeight 768 dwRefreshRate 50 dwWHQLLevel 0 dwWidth 1366 iAdapter 0 lDriverSize 39863848 lMiniVddSize 0 szAGPStatusEnglish Enabled szAGPStatusLocalized Enabled szChipType Intel(R) HD Graphics Family szD3DStatusEnglish Enabled szD3DStatusLocalized Enabled szDACType Internal szDDIVersionEnglish 12 szDDIVersionLocalized 12 szDDStatusEnglish Enabled szDDStatusLocalized Enabled szDXVAHDEnglish Supported szDXVAModes ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C szDescription Intel(R) HD Graphics 5500 szDeviceId 0x1616 szDeviceIdentifier {D7B78E66-5556-11CF-C265-2F70B5C2D935} szDeviceName \\.\DISPLAY1 szDisplayMemoryEnglish 8187 MB szDisplayMemoryLocalized 8187 MB szDisplayModeEnglish 1366 x 768 (32 bit) (50Hz) szDisplayModeLocalized 1366 x 768 (32 bit) (50Hz) szDriverAssemblyVersion 20.19.15.4568 szDriverAttributes Final Retail szDriverDateEnglish 12/15/2016 7:00:00 PM szDriverDateLocalized 12/15/2016 19:00:00 szDriverLanguageEnglish English szDriverLanguageLocalized English szDriverModelEnglish WDDM 2.0 szDriverModelLocalized WDDM 2.0 szDriverName igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll szDriverNodeStrongName oem25.inf:5f63e53468b7076c:iBDWM_w10:20.19.15.4568:pci\ven_8086&dev_1616&subsys_502017aa szDriverSignDate Unknown szDriverVersion 20.19.0015.4568 szKeyDeviceID Enum\PCI\VEN_8086&DEV_1616&SUBSYS_502017AA&REV_09 szKeyDeviceKey \Registry\Machine\System\CurrentControlSet\Control\Video\{E4A994C7-B4E5-11E7-B908-E74A8AB19072}\0000 szManufacturer Intel Corporation szMiniVdd unknown szMiniVddDateEnglish Unknown szMiniVddDateLocalized unknown szMonitorMaxRes Unknown szMonitorName LCD 1366x768 szNotesEnglish No problems found. szNotesLocalized No problems found. szOverlayEnglish Supported szRankOfInstalledDriver 00D10001 szRegHelpText Unknown szRevision Unknown szRevisionId 0x0009 szSubSysId 0x502017AA szTestResultD3D7English Not run szTestResultD3D7Localized Not run szTestResultD3D8English Not run szTestResultD3D8Localized Not run szTestResultD3D9English Not run szTestResultD3D9Localized Not run szTestResultDDEnglish Not run szTestResultDDLocalized Not run szVdd unknown szVendorId 0x8086 1 b3DAccelerationEnabled true b3DAccelerationExists true bAGPEnabled true bAGPExistenceValid true bAGPExists true bCanRenderWindow true bDDAccelerationEnabled true bDriverBeta false bDriverDebug false bDriverSigned false bDriverSignedValid false bNoHardware false dwBpp 32 dwDDIVersion 12 dwHeight 1920 dwRefreshRate 59 dwWHQLLevel 0 dwWidth 1080 iAdapter 1 lDriverSize 39863848 lMiniVddSize 0 szAGPStatusEnglish Enabled szAGPStatusLocalized Enabled szChipType Intel(R) HD Graphics Family szD3DStatusEnglish Enabled szD3DStatusLocalized Enabled szDACType Internal szDDIVersionEnglish 12 szDDIVersionLocalized 12 szDDStatusEnglish Enabled szDDStatusLocalized Enabled szDXVAHDEnglish Supported szDXVAModes ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C szDescription Intel(R) HD Graphics 5500 szDeviceId 0x1616 szDeviceIdentifier {D7B78E66-5556-11CF-C265-2F70B5C2D935} szDeviceName \\.\DISPLAY2 szDisplayMemoryEnglish 8187 MB szDisplayMemoryLocalized 8187 MB szDisplayModeEnglish 1080 x 1920 (32 bit) (59Hz) szDisplayModeLocalized 1080 x 1920 (32 bit) (59Hz) szDriverAssemblyVersion 20.19.15.4568 szDriverAttributes Final Retail szDriverDateEnglish 12/15/2016 7:00:00 PM szDriverDateLocalized 12/15/2016 19:00:00 szDriverLanguageEnglish English szDriverLanguageLocalized English szDriverModelEnglish WDDM 2.0 szDriverModelLocalized WDDM 2.0 szDriverName igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll szDriverNodeStrongName oem25.inf:5f63e53468b7076c:iBDWM_w10:20.19.15.4568:pci\ven_8086&dev_1616&subsys_502017aa szDriverSignDate Unknown szDriverVersion 20.19.0015.4568 szKeyDeviceID Enum\PCI\VEN_8086&DEV_1616&SUBSYS_502017AA&REV_09 szKeyDeviceKey \Registry\Machine\System\CurrentControlSet\Control\Video\{E4A994C7-B4E5-11E7-B908-E74A8AB19072}\0001 szManufacturer Intel Corporation szMiniVdd unknown szMiniVddDateEnglish Unknown szMiniVddDateLocalized unknown szMonitorMaxRes Unknown szMonitorName Generic PnP Monitor szNotesEnglish No problems found. szNotesLocalized No problems found. szOverlayEnglish Supported szRankOfInstalledDriver 00D10001 szRegHelpText Unknown szRevision Unknown szRevisionId 0x0009 szSubSysId 0x502017AA szTestResultD3D7English Not run szTestResultD3D7Localized Not run szTestResultD3D8English Not run szTestResultD3D8Localized Not run szTestResultD3D9English Not run szTestResultD3D9Localized Not run szTestResultDDEnglish Not run szTestResultDDLocalized Not run szVdd unknown szVendorId 0x8086 Log Messages [5708:13728:0202/120626.670:WARNING:angle_platform_impl.cc(59)] : compileToBinary(228): C:\fakepath(56,8-58): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them C:\fakepath(64,9-43): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them [5708:8936:0202/123032.997:WARNING:angle_platform_impl.cc(59)] : compileToBinary(228): C:\fakepath(49,8-58): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them C:\fakepath(57,9-43): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them [5708:7300:0202/163707.347:WARNING:angle_platform_impl.cc(59)] : compileToBinary(228): C:\fakepath(46,8-58): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them C:\fakepath(54,9-43): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.
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Feb 5 2018
Checked the issue on reported chrome version 64.0.3282.140 and on the latest canary 66.0.3340.0 Using Windows 10 with the below mentioned steps. 1. Launched Chrome 2. Navigated to http://www.testwebcam.com/ We could not see any pop-up after clicking "Accept". Attaching the screenshot for reference. @Reporter: Could you please check the screenshot and let us know if we have missed any steps while reproducing the issue. It would be highly helpful if shared with an other alternate test URL. Any further inputs from your end may help us to triage the issue in a better.
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Feb 5 2018
You would need to right click to get to Flash settings. I've attached a screenshot from a different site: Go to kvy.com.ua/my-flash-page/ Right click in area that should show your web cam Choose Settings As you can see by the screenshot I attached my camera drop down is blank in Chrome even though it appears in the Adobe Flash Player Settings of every other browser.
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Feb 5 2018
Thank you for providing more feedback. Adding requester "vamshi.kommuri@techmahindra.com" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Feb 6 2018
Able to reproduce this issue on Mac 10.12.6, Win-10 and Ubuntu 14.04 using chrome reported version #64.0.3282.140 and latest canary #66.0.3340.0. This is a non-regression issue as it is observed from M60 old builds. Hence, marking it as untriaged to get more inputs from dev team. Thanks...!!
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Mar 1 2018
Just to confirm - this is still happening in the Version 64.0.3282.186 (Official Build) (64-bit). Has there been any response from the dev team?
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Mar 5 2018
this is regarding webcam using flash player. give to flash team.
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Mar 6 2018
This issue has been resolved on all PCs without Chrome or Flash being updated. Chrome version remains 64.0.3282.186 and Flash version remains 28.0.0.161. Two Microsoft Windows updates were installed: KB4074588 and KB4041994.
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Mar 6 2018
Sorry... I should have written that the Camera issue is resolved. The Microphone still does not show up even after MS KB4090913. |
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Comment 1 by manoranj...@chromium.org
, Feb 3 2018