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Issue 808369 link

Starred by 3 users

Issue metadata

Status: Assigned
Owner:
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Black stream after take picture with ImageCapture api

Reported by bachro...@gmail.com, Feb 2 2018

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36

Example URL:
https://simpl.info/imagecapture/

Steps to reproduce the problem:
1. Open link
2. Click on "Take photo" button
3. Stream is black and i have an error on console:
=> (takePhoto() error:  DOMException: setOptions failed)

What is the expected behavior?
Show photo on the bottom of stream or don't forget the stream

What went wrong?
Error on console (takePhoto() error:  DOMException: setOptions failed). Please see the log file.

Did this work before? N/A 

Is it a problem with Flash or HTML5? N/A

Does this work in other browsers? No
 Mozilla Firefox v 58.0.1 (64 bits) (imageCapture not implemented) & Opéra v 50.0.2762.67 (PGO) (64 bits)

Chrome version: 64.0.3282.140  Channel: stable
OS Version: 10.0
Flash Version: 

Contents of chrome://gpu: 
Note: To properly save this page, select the "Webpage, Complete" option in the Save File dialog.
Graphics Feature Status
Canvas: Hardware accelerated
CheckerImaging: Disabled
Flash: Hardware accelerated
Flash Stage3D: Hardware accelerated
Flash Stage3D Baseline profile: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Rasterization: Hardware accelerated
Video Decode: Hardware accelerated
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Driver Bug Workarounds
clear_uniforms_before_first_program_use
decode_encode_srgb_for_generatemipmap
disable_accelerated_vpx_decode
disable_discard_framebuffer
disable_framebuffer_cmaa
disable_larger_than_screen_overlays
exit_on_context_lost
force_cube_complete
msaa_is_slow
scalarize_vec_and_mat_constructor_args
texsubimage_faster_than_teximage
Problems Detected
Some drivers are unable to reset the D3D device in the GPU process sandbox
Applied Workarounds: exit_on_context_lost
TexSubImage is faster for full uploads on ANGLE
Applied Workarounds: texsubimage_faster_than_teximage
Clear uniforms before first program use on all platforms: 124764, 349137
Applied Workarounds: clear_uniforms_before_first_program_use
Always rewrite vec/mat constructors to be consistent: 398694
Applied Workarounds: scalarize_vec_and_mat_constructor_args
ANGLE crash on glReadPixels from incomplete cube map texture: 518889
Applied Workarounds: force_cube_complete
On Intel GPUs MSAA performance is not acceptable for GPU rasterization: 527565
Applied Workarounds: msaa_is_slow
Framebuffer discarding can hurt performance on non-tilers: 570897
Applied Workarounds: disable_discard_framebuffer
Use GL_INTEL_framebuffer_CMAA on ChromeOS: 535198
Applied Workarounds: disable_framebuffer_cmaa
Disable KHR_blend_equation_advanced until cc shaders are updated: 661715
Applied Workarounds: disable(GL_KHR_blend_equation_advanced), disable(GL_KHR_blend_equation_advanced_coherent)
Decode and Encode before generateMipmap for srgb format textures on Windows: 634519
Applied Workarounds: decode_encode_srgb_for_generatemipmap
VPx decoding is too slow on Intel Broadwell, Skylake, and CherryView: 616318
Applied Workarounds: disable_accelerated_vpx_decode
Accelerated VPx decoding is hanging on some videos.: 654111
Applied Workarounds: disable_accelerated_vpx_decode
Overlay sizes bigger than screen aren't accelerated on some Intel drivers: 720059
Applied Workarounds: disable_larger_than_screen_overlays
Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
Disabled Features: native_gpu_memory_buffers
Checker-imaging has been disabled via finch trial or the command line.
Disabled Features: checker_imaging
Version Information
Data exported	2/2/2018, 10:42:43 AM
Chrome version	Chrome/64.0.3282.140
Operating system	Windows NT 10.0.16299
Software rendering list URL	https://chromium.googlesource.com/chromium/src/+/a06bc1d5e8e285c70078802de990c1719ccc75e8/gpu/config/software_rendering_list.json
Driver bug list URL	https://chromium.googlesource.com/chromium/src/+/a06bc1d5e8e285c70078802de990c1719ccc75e8/gpu/config/gpu_driver_bug_list.json
ANGLE commit id	2987f0fde973
2D graphics backend	Skia/64 713571f9afcf4b673812cd3b52bb5b17c107038b-
Command Line	"C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --flag-switches-begin --flag-switches-end
Driver Information
Initialization time	332
In-process GPU	false
Passthrough Command Decoder	false
Supports overlays	false
Sandboxed	false
GPU0	VENDOR = 0x8086, DEVICE= 0x1916
Optimus	false
Optimus	false
AMD switchable	false
Desktop compositing	Aero Glass
Diagonal Monitor Size of \\.\DISPLAY2	16.6"
Diagonal Monitor Size of \\.\DISPLAY1	16.6"
Diagonal Monitor Size of \\.\DISPLAY3	15.5"
Driver vendor	Intel Corporation
Driver version	21.20.16.4534
Driver date	10-7-2016
Pixel shader version	5.0
Vertex shader version	5.0
Max. MSAA samples	16
Machine model name	
Machine model version	
GL_VENDOR	Google Inc.
GL_RENDERER	ANGLE (Intel(R) HD Graphics 520 Direct3D11 vs_5_0 ps_5_0)
GL_VERSION	OpenGL ES 3.0 (ANGLE 2.1.0.2987f0fde973)
GL_EXTENSIONS	GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
Disabled Extensions	GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent
Window system binding vendor	Google Inc. (adapter LUID: 00000000000124fd)
Window system binding version	1.4 (ANGLE 2.1.0.2987f0fde973)
Window system binding extensions	EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization
Direct rendering	Yes
Reset notification strategy	0x8252
GPU process crash count	0
Compositor Information
Tile Update Mode	One-copy
Partial Raster	Enabled
GpuMemoryBuffers Status
ATC	Software only
ATCIA	Software only
DXT1	Software only
DXT5	Software only
ETC1	Software only
R_8	Software only
R_16	Software only
RG_88	Software only
BGR_565	Software only
RGBA_4444	Software only
RGBX_8888	GPU_READ, SCANOUT
RGBA_8888	GPU_READ, SCANOUT
BGRX_8888	Software only
BGRX_1010102	Software only
BGRA_8888	Software only
RGBA_F16	Software only
YVU_420	Software only
YUV_420_BIPLANAR	Software only
UYVY_422	Software only
Display(s) Information
Info	Display[2528732444] bounds=0,0 1920x1080, workarea=0,0 1920x1040, scale=1, external
Color space information	{primaries:BT709, transfer:IEC61966_2_1, matrix:RGB, range:FULL}
Bits per color component	8
Bits per pixel	24
Info	Display[2779098405] bounds=-1920,0 1920x1080, workarea=-1920,0 1920x1040, scale=1, external
Color space information	{primaries:BT709, transfer:IEC61966_2_1, matrix:RGB, range:FULL}
Bits per color component	8
Bits per pixel	24
Info	Display[2841568472] bounds=1920,216 1536x864, workarea=1920,216 1536x824, scale=1.25, external
Color space information	{primaries:BT709, transfer:IEC61966_2_1, matrix:RGB, range:FULL}
Bits per color component	8
Bits per pixel	24
Video Acceleration Information
Decode h264 baseline	up to 4096x2304 pixels
Decode h264 main	up to 4096x2304 pixels
Decode h264 high	up to 4096x2304 pixels
Encode h264 baseline	up to 3840x2176 pixels and/or 30.000 fps
Encode h264 main	up to 3840x2176 pixels and/or 30.000 fps
Encode h264 high	up to 3840x2176 pixels and/or 30.000 fps
Diagnostics
0
b3DAccelerationEnabled	true
b3DAccelerationExists	true
bAGPEnabled	true
bAGPExistenceValid	true
bAGPExists	true
bCanRenderWindow	true
bDDAccelerationEnabled	true
bDriverBeta	false
bDriverDebug	false
bDriverSigned	false
bDriverSignedValid	false
bNoHardware	false
dwBpp	32
dwDDIVersion	12
dwHeight	1080
dwRefreshRate	60
dwWHQLLevel	0
dwWidth	1920
iAdapter	0
lDriverSize	95023192
lMiniVddSize	0
szAGPStatusEnglish	Enabled
szAGPStatusLocalized	Activé
szChipType	Intel(R) HD Graphics Family
szD3DStatusEnglish	Enabled
szD3DStatusLocalized	Activé
szDACType	Internal
szDDIVersionEnglish	12
szDDIVersionLocalized	12
szDDStatusEnglish	Enabled
szDDStatusLocalized	Activé
szDXVAHDEnglish	Supported
szDXVAModes	ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
szDescription	Intel(R) HD Graphics 520
szDeviceId	0x1916
szDeviceIdentifier	{D7B78E66-5A56-11CF-AC65-2102BCC2D835}
szDeviceName	\\.\DISPLAY1
szDisplayMemoryEnglish	4157 MB
szDisplayMemoryLocalized	4157 MB
szDisplayModeEnglish	1920 x 1080 (32 bit) (60Hz)
szDisplayModeLocalized	1920 x 1080 (32 bit) (60Hz)
szDriverAssemblyVersion	21.20.16.4534
szDriverAttributes	Final Retail
szDriverDateEnglish	07/10/2016 01:00:00
szDriverDateLocalized	10/7/2016 01:00:00
szDriverLanguageEnglish	English
szDriverLanguageLocalized	Anglais
szDriverModelEnglish	WDDM 2.1
szDriverModelLocalized	WDDM 2.1
szDriverName	C:\WINDOWS\System32\DriverStore\FileRepository\ki119160.inf_amd64_f7d67023c5ff404a\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki119160.inf_amd64_f7d67023c5ff404a\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki119160.inf_amd64_f7d67023c5ff404a\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki119160.inf_amd64_f7d67023c5ff404a\igd12umd64.dll
szDriverNodeStrongName	oem17.inf:5f63e534f36b7c6d:iSKLD_w10_DS:21.20.16.4534:pci\ven_8086&dev_1916&subsys_223117aa
szDriverSignDate	Unknown
szDriverVersion	21.20.0016.4534
szKeyDeviceID	Enum\PCI\VEN_8086&DEV_1916&SUBSYS_223117AA&REV_07
szKeyDeviceKey	\Registry\Machine\System\CurrentControlSet\Control\Video\{FA660208-D5B1-11E7-AA5D-DA4BC59474B8}\0000
szManufacturer	Intel Corporation
szMiniVdd	inconnu
szMiniVddDateEnglish	Unknown
szMiniVddDateLocalized	inconnu
szMonitorMaxRes	Unknown
szMonitorName	Generic PnP Monitor
szNotesEnglish	No problems found.
szNotesLocalized	Aucun problème n’a été détecté.
szOverlayEnglish	Supported
szRankOfInstalledDriver	00D10001
szRegHelpText	Unknown
szRevision	Unknown
szRevisionId	0x0007
szSubSysId	0x223117AA
szTestResultD3D7English	Not run
szTestResultD3D7Localized	Non exécuté
szTestResultD3D8English	Not run
szTestResultD3D8Localized	Non exécuté
szTestResultD3D9English	Not run
szTestResultD3D9Localized	Non exécuté
szTestResultDDEnglish	Not run
szTestResultDDLocalized	Non exécuté
szVdd	inconnu
szVendorId	0x8086
1
b3DAccelerationEnabled	true
b3DAccelerationExists	true
bAGPEnabled	true
bAGPExistenceValid	true
bAGPExists	true
bCanRenderWindow	true
bDDAccelerationEnabled	true
bDriverBeta	false
bDriverDebug	false
bDriverSigned	false
bDriverSignedValid	false
bNoHardware	false
dwBpp	32
dwDDIVersion	12
dwHeight	1080
dwRefreshRate	60
dwWHQLLevel	0
dwWidth	1920
iAdapter	1
lDriverSize	95023192
lMiniVddSize	0
szAGPStatusEnglish	Enabled
szAGPStatusLocalized	Activé
szChipType	Intel(R) HD Graphics Family
szD3DStatusEnglish	Enabled
szD3DStatusLocalized	Activé
szDACType	Internal
szDDIVersionEnglish	12
szDDIVersionLocalized	12
szDDStatusEnglish	Enabled
szDDStatusLocalized	Activé
szDXVAHDEnglish	Supported
szDXVAModes	ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
szDescription	Intel(R) HD Graphics 520
szDeviceId	0x1916
szDeviceIdentifier	{D7B78E66-5A56-11CF-AC65-2102BCC2D835}
szDeviceName	\\.\DISPLAY2
szDisplayMemoryEnglish	4157 MB
szDisplayMemoryLocalized	4157 MB
szDisplayModeEnglish	1920 x 1080 (32 bit) (60Hz)
szDisplayModeLocalized	1920 x 1080 (32 bit) (60Hz)
szDriverAssemblyVersion	21.20.16.4534
szDriverAttributes	Final Retail
szDriverDateEnglish	07/10/2016 01:00:00
szDriverDateLocalized	10/7/2016 01:00:00
szDriverLanguageEnglish	English
szDriverLanguageLocalized	Anglais
szDriverModelEnglish	WDDM 2.1
szDriverModelLocalized	WDDM 2.1
szDriverName	C:\WINDOWS\System32\DriverStore\FileRepository\ki119160.inf_amd64_f7d67023c5ff404a\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki119160.inf_amd64_f7d67023c5ff404a\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki119160.inf_amd64_f7d67023c5ff404a\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki119160.inf_amd64_f7d67023c5ff404a\igd12umd64.dll
szDriverNodeStrongName	oem17.inf:5f63e534f36b7c6d:iSKLD_w10_DS:21.20.16.4534:pci\ven_8086&dev_1916&subsys_223117aa
szDriverSignDate	Unknown
szDriverVersion	21.20.0016.4534
szKeyDeviceID	Enum\PCI\VEN_8086&DEV_1916&SUBSYS_223117AA&REV_07
szKeyDeviceKey	\Registry\Machine\System\CurrentControlSet\Control\Video\{FA660208-D5B1-11E7-AA5D-DA4BC59474B8}\0001
szManufacturer	Intel Corporation
szMiniVdd	inconnu
szMiniVddDateEnglish	Unknown
szMiniVddDateLocalized	inconnu
szMonitorMaxRes	Unknown
szMonitorName	Generic PnP Monitor
szNotesEnglish	No problems found.
szNotesLocalized	Aucun problème n’a été détecté.
szOverlayEnglish	Supported
szRankOfInstalledDriver	00D10001
szRegHelpText	Unknown
szRevision	Unknown
szRevisionId	0x0007
szSubSysId	0x223117AA
szTestResultD3D7English	Not run
szTestResultD3D7Localized	Non exécuté
szTestResultD3D8English	Not run
szTestResultD3D8Localized	Non exécuté
szTestResultD3D9English	Not run
szTestResultD3D9Localized	Non exécuté
szTestResultDDEnglish	Not run
szTestResultDDLocalized	Non exécuté
szVdd	inconnu
szVendorId	0x8086
2
b3DAccelerationEnabled	true
b3DAccelerationExists	true
bAGPEnabled	true
bAGPExistenceValid	true
bAGPExists	true
bCanRenderWindow	true
bDDAccelerationEnabled	true
bDriverBeta	false
bDriverDebug	false
bDriverSigned	false
bDriverSignedValid	false
bNoHardware	false
dwBpp	32
dwDDIVersion	12
dwHeight	1080
dwRefreshRate	60
dwWHQLLevel	0
dwWidth	1920
iAdapter	2
lDriverSize	95023192
lMiniVddSize	0
szAGPStatusEnglish	Enabled
szAGPStatusLocalized	Activé
szChipType	Intel(R) HD Graphics Family
szD3DStatusEnglish	Enabled
szD3DStatusLocalized	Activé
szDACType	Internal
szDDIVersionEnglish	12
szDDIVersionLocalized	12
szDDStatusEnglish	Enabled
szDDStatusLocalized	Activé
szDXVAHDEnglish	Supported
szDXVAModes	ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
szDescription	Intel(R) HD Graphics 520
szDeviceId	0x1916
szDeviceIdentifier	{D7B78E66-5A56-11CF-AC65-2102BCC2D835}
szDeviceName	\\.\DISPLAY3
szDisplayMemoryEnglish	4157 MB
szDisplayMemoryLocalized	4157 MB
szDisplayModeEnglish	1920 x 1080 (32 bit) (60Hz)
szDisplayModeLocalized	1920 x 1080 (32 bit) (60Hz)
szDriverAssemblyVersion	21.20.16.4534
szDriverAttributes	Final Retail
szDriverDateEnglish	07/10/2016 01:00:00
szDriverDateLocalized	10/7/2016 01:00:00
szDriverLanguageEnglish	English
szDriverLanguageLocalized	Anglais
szDriverModelEnglish	WDDM 2.1
szDriverModelLocalized	WDDM 2.1
szDriverName	C:\WINDOWS\System32\DriverStore\FileRepository\ki119160.inf_amd64_f7d67023c5ff404a\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki119160.inf_amd64_f7d67023c5ff404a\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki119160.inf_amd64_f7d67023c5ff404a\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki119160.inf_amd64_f7d67023c5ff404a\igd12umd64.dll
szDriverNodeStrongName	oem17.inf:5f63e534f36b7c6d:iSKLD_w10_DS:21.20.16.4534:pci\ven_8086&dev_1916&subsys_223117aa
szDriverSignDate	Unknown
szDriverVersion	21.20.0016.4534
szKeyDeviceID	Enum\PCI\VEN_8086&DEV_1916&SUBSYS_223117AA&REV_07
szKeyDeviceKey	\Registry\Machine\System\CurrentControlSet\Control\Video\{FA660208-D5B1-11E7-AA5D-DA4BC59474B8}\0002
szManufacturer	Intel Corporation
szMiniVdd	inconnu
szMiniVddDateEnglish	Unknown
szMiniVddDateLocalized	inconnu
szMonitorMaxRes	Unknown
szMonitorName	Wide viewing angle & High density FlexView Display 1920x1080
szNotesEnglish	No problems found.
szNotesLocalized	Aucun problème n’a été détecté.
szOverlayEnglish	Supported
szRankOfInstalledDriver	00D10001
szRegHelpText	Unknown
szRevision	Unknown
szRevisionId	0x0007
szSubSysId	0x223117AA
szTestResultD3D7English	Not run
szTestResultD3D7Localized	Non exécuté
szTestResultD3D8English	Not run
szTestResultD3D8Localized	Non exécuté
szTestResultD3D9English	Not run
szTestResultD3D9Localized	Non exécuté
szTestResultDDEnglish	Not run
szTestResultDDLocalized	Non exécuté
szVdd	inconnu
szVendorId	0x8086
Log Messages
GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.

This problem left when we change the driver of "Integrated Camera" on peripheral manager.

The original driver is :
- Provider : Realtek
- Date : 08/02/2017
- Version : 10.0.14393.11252
- Digital signatory : Microsoft Windows Hardware Compatibility Publisher
- Work ? NO

If we change for :
- Provider : Microsoft
- Date : 21/06/2006
- Version : 10.0.16299.15
- Digital signatory : Microsoft Windows
- Work ? YES
or :
- Provider : SunplusIT
- Date : 21/06/2016
- Version : 3.5.7.35
- Digital signatory : Microsoft Windows Hardware Compatibility Publisher
- Work ? YES

Thank's a lot for your help !
 
simpl.info-1517564763834.log
1.9 KB View Download
Labels: Needs-Triage-M64
Cc: vamshi.k...@techmahindra.com
Labels: Triaged-ET Needs-Feedback
Unable to reproduce the issue on reported chrome version 64.0.3282.140 and on the latest canary 66.0.3340.0 using Windows 10 with the below mentioned steps.
1. Launched Chrome
2. Navigated to https://simpl.info/imagecapture/
3. Clicked on "Take photo"
We are able to take photo and no error is seen in console. Attaching the screenshot of the same.

@Reporter: Could you please check the screenshot and let us know if we have any steps while reproducing the issue. Any further inputs from your end may us to triage the issue in a better way.

Thanks!
808369.PNG
4.1 MB View Download
With a Realtek driver, the issue is systematic.
But with another driver (SunplusIT or Microsoft), the issue is not reproduced.

Can you check your camera driver?

Thanks!
Project Member

Comment 4 by sheriffbot@chromium.org, Feb 5 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "vamshi.kommuri@techmahindra.com" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: TE-NeedsTriageFromHYD
Unable to reproduce the issue on Win-10 laptop using a camera having SunplusIT driver as per comment #3. 
It seems the issue reproduces using a camera with Realtek driver. As ET team doesn't have the specific camera to test the issue . Hence, forwarding the issue to inhouse team for further triaging.

Thanks...!!
Cc: sandeepkumars@chromium.org
Labels: -TE-NeedsTriageFromHYD TE-NeedsTriageFromMTV
Passing this issue to MTV as we don't have a machine with Realtek driver installed in India.

Thanks!!
Components: -Internals>Media Blink>ImageCapture
Owner: chfremer@chromium.org
chfremer@ does this ring a bell? Perhaps sth to do with MF work?
Unlikely to be related to MediaFoundation work, since that has not yet started rolling out.

Looks like in the case of the Realtek driver, something is not quite working out in the DirectShow image capture code path. I need to see if I can find a laptop with a Realtek camera driver to check if I can find out what.

Do you have more information ?

Thanks !!
Not reproduced with: 
Driver: Realtek 10.0.14393.11252 08/02/2017
Chrome: 67.0.3396.62 (Build officiel) (64 bits)
chfremer@ did you have a chance to take a look at this?
Unfortunately, not yet.
Cc: -sandeepkumars@chromium.org
Labels: -TE-NeedsTriageFromMTV
Status: Assigned (was: Unconfirmed)
Ownership assigned, updating labels.

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