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Issue 807718 link

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Issue metadata

Status: Duplicate
Merged: issue 797080
Owner: ----
Closed: Feb 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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Can't turn mic on Google Hangouts, No notifications

Reported by breanna9...@gmail.com, Jan 31 2018

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.119 Safari/537.36

Steps to reproduce the problem:
1. Attempt to place a call using hangouts extension
2. 
3. 

What is the expected behavior?
Call is placed and other party can hear me.

What went wrong?
Call is not placed. Instead a Hangouts says it needs permission to use the mic and a window is opened. There is nothing in the window, nothing to push to grant hangouts permission.

WebStore page: https://hangouts.google.com

Did this work before? Yes 

Chrome version: 64.0.3282.119  Channel: stable
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: Shockwave Flash 28.0 r0

https://hangouts.google.com workaround isn't working either. It came back briefly yesterday but the other party couldn't hear me and now I got the mic error again this morning. I got a missed call in my Gmail but nothing showing on my hangout app nor did I get the desktop notification of an incoming call.
 
Labels: Needs-Triage-M64
Cc: susanjun...@techmahindra.com efernandez@google.com
Labels: Triaged-ET Needs-Feedback
breanna95838@ Thanks for the issue.

CC'íng efernandez@ for further help in triaging this issue.
efernandez@ Can you please confirm if this issue is related to  issue 797080 .

Thanks..
A new extension version was pushed this week to correct this issue. It's unclear if the user has gotten the new version or not.
Mergedinto: 797080
Status: Duplicate (was: Unconfirmed)

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