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Javascript fails to render in my Asus RT-N12/D1 Router and I have to reboot
Reported by
dwgill...@gmail.com,
Jan 31 2018
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Issue descriptionUserAgent: Mozilla/5.0 (X11; CrOS x86_64 10032.86.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.140 Safari/537.36 Platform: ChromeOS (latest version) - Acer c720 i3 ,peppy Example URL: Steps to reproduce the problem: I do not know the exact circumstances of what causes the problem, but when it occurs, normally I have woken up the machine from sleep, go to this web page, and the javascript fails to render all the users at the bottom of the screen. All that appears is a green ON/OFF button, with nothing below! 1. Clearing cookies does not help 2. Clearing all browsing data does not help 3. Killing all tasks in the browser at once does not help. 4. Reboot is the only way to fix the issue. 5. This happens to me about once per week. If needed, I can turn in my chromebook for diagnosis (the router is accessible from external internet) at Google, somewhere, to fix this highly annoying issue. 6. I enclose the web page that caused the problem, because its not a public page and perhaps you can spot an issue in the javascript itself that is causing problems. What is the expected behavior? The javascript should render all the user accounts at the bottom of the screen (8 are shown in the enclosed web page). What went wrong? The web accounts did not render. Does it occur on multiple sites: N/A Is it a problem with a plugin? N/A Did this work before? N/A Does this work in other browsers? N/A Chrome version: 63.0.3239.140 Channel: stable OS Version: 10032.86.0 Flash Version: Very annoying issue on a very popular $29 router. WHen my kids ask me to give them access to the network, I have to reboot my chromebook to get the router to work.
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Feb 1 2018
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Feb 1 2018
Your bug system is buggy. It won't accept this upload : http://www.ece.ubc.ca/~gillies/newer/ASUS%20Wireless%20Router%20RT-N12D1%20-%20Parental%20Controls.mhtml
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Feb 2 2018
Thanks for the reporting. Looks like the bug system has a real bug, filed at https://bugs.chromium.org/p/monorail/issues/detail?id=3470 I tried to open the mhtml file in comment#3, but am not sure what is going wrong (I see 8 clients in the screen, but you expect more clients there?), and I didn't see any JavaScript errors in the developer tools console. I guess the page is generated on the router side dynamically, and saving the page as one file (.mhtml) doesn't help debugging for us. If you are intermittently seeing the issue, could you take screenshots of success and failure? Also, at the failure case, could you check if you see any messages in the developer console (you can open it by right-click and "Inspect", or F12 key on desktops)? Also this might be due to a legit change in Chrome M64 and the router's status page is not catching up with it. Until the root cause is identified, you can also ask ASUS or its user forum about this.
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Feb 2 2018
Thanks, I will do all of that. My wife had to kill her chrome browser on Mac yesterday night because she experienced this bug. This is something that has been extant 6 months at least ...
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Feb 2 2018
Thank you for providing more feedback. Adding requester "kochi@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Feb 8 2018
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Feb 28 2018
The NextAction date has arrived: 2018-02-28
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Feb 28 2018
I will update the bug when I see it again.
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Feb 28 2018
Thank you for providing more feedback. Adding the requester to the cc list. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Mar 1 2018
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Mar 1 2018
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Mar 5 2018
Do you mean rebooting the router is the only way to fix the problem or rebooting the Chromebook?
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Mar 5 2018
I have to reboot the Chromebook.
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Mar 6 2018
That sounds odd. Can you please write "about:version" in the addressbar and copy & paste the content here?
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Mar 6 2018
Current version is 64.0.3282.144 (Official Build) (64-bit) Platform: 10176.68.0 (Official Build) stable-channel peppy Javascript: V8 6.4.388.41 Flash: 29.0.0.108
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Mar 7 2018
Okay the problem happened again today, after coming out of sleep. I opened the java console to show the errors, as requested. When I rebooted the computer, the 3rd screenshot shows the resulting page.
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Mar 9 2018
That sounds like some caching misbehavior in either the app or Chrome. Mythria@, could this be Chrome? @reporter: Have you created a bug report with Asus?
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Mar 9 2018
No, it is not caching misbehavior. I cleared all the caches, and the problem still persists until reboot. There is some state that persists *inside* javascript, which causes this problem.
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Mar 9 2018
How could it be a problem with Asus? The problem never, ever, ever happens in Firefox. This is a problem in Chrome.
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Mar 9 2018
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Mar 13 2018
Does this happen when refreshing the existing tab or does it also happen in a new tab until the browser is restarted? If it is happening even with the new tab, and disk cache is already cleared, it may not be because of caching. There is no internal state that is shared across tabs in V8.
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Mar 13 2018
This happens when refreshing the page. This happens in a new tab. This is not because of caching. I can clear the cache, kill the browser, and restart the browser. It still happens. It only clears on a reboot. I am not going to answer this question again, this is the third time I answered it.
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Mar 15 2018
yihongg@ can you please organize somebody to repro this?
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Apr 1 2018
Google Chrome OS Nearly up to date! Restart your device to finish updating. Version 64.0.3282.190 (Official Build) (64-bit) Powerwash for added security This upgrade resets your Chromebook and removes current user data. Learn more Get help with Chrome OS Report an issue Detailed build information
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Apr 1 2018
Something i noticed is that javascript seems broken everywhere when the browser
starts failing like this - - -
1. At the router login screen, it does not highlight the typing-into box.
2. At the router main page, it won't display all users when i click the
count of users (this is a javascript function.)
3. At the parental controls page, it won't display parental controls.
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Apr 2 2018
Richard, could you find someone to help reproing this? |
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Comment 1 by dwgill...@gmail.com
, Jan 31 2018