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Issue metadata

Status: Archived
Owner: ----
Closed: Sep 13
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Compat



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Randomly can't tag people in images on Twitter.

Reported by kbrown.a...@gmail.com, Jan 30 2018

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.119 Safari/537.36

Example URL:
www.twitter.com

Steps to reproduce the problem:
1. Log in to twitter
2. upload an image to a tweet
3. try to tag someone

What is the expected behavior?
Should be able to search for a person and tag them. Usually I can but occasionally I can't. 

What went wrong?
Nothing happens when you search for someone to tag.

Does it occur on multiple sites: N/A

Is it a problem with a plugin? No 

Did this work before? Yes 

Does this work in other browsers? Yes

Chrome version: 64.0.3282.119  Channel: stable
OS Version: 10.0
Flash Version: 

Have tried incognito, have tried a clean install of the browser, have tried other browsers. Has been like this for at least a month.
 
Labels: Needs-Triage-M64 Needs-Bisect
Unable to reproduce the issue on chrome reported version 64.0.3282.119 using Windows-10 withe steps mentioned below:
1) Launched chrome reported version and loggedin in to twitter
2) Uploaded an image through a tweet and also replied to a tweet and tried tagging someone
3) Able to see the relavent suggestions

@Reporter:
Please find the attached screencast for your reference and let us know if we missed anything in reproducing the issue. Try to test this issue by creating new profile with no extensions and apps in it and let us know if the issue still persists.

Thanks!
807211.mp4
5.3 MB View Download
Cc: viswatej...@techmahindra.com
Labels: Triaged-ET Needs-Feedback
Hi, I tried in Incognito mode on Chrome and still had the issue. Or do i need to try it in a new profile? I reinstalled Chrome too but still the same issue.
Project Member

Comment 5 by sheriffbot@chromium.org, Jan 31 2018

Cc: sc00335...@techmahindra.com
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "sc00335628@techmahindra.com" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: vamshi.k...@techmahindra.com
Labels: Needs-Feedback
Unable to reproduce the issue on reported chrome version 64.0.3282.119 and on the latest canary 66.0.3336.0 using windows 10 with the below mentioned steps.
1. Lunched Chrome
2. Logged in to twitter account
3. Clicked on Tweet->Uploaded an image->tagged few people
Attaching the screen cast of the same.

@Reporter: Could you please check the screen cast and let us know if we have missed anything while reproducing the issue. Could you please confirm whether this issue is seen with only one account or with multiple accounts. Any further information from your end may help us to triage the issue in a better way.

Thanks! 
807211.mp4
2.7 MB View Download
Hi Sorry I mean when you click "Who's in this photo" then a box pops up and you search for people to tag. It sometimes works but if you try to do it 3 or 4 times it stops working.

Many thanks :)
Project Member

Comment 8 by sheriffbot@chromium.org, Feb 1 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "vamshi.kommuri@techmahindra.com" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Feedback
Checked the issue as per the latest comment#7 by reporter on reported chrome version 64.0.3282.119 and on the latest canary 66.0.3336.0 using windows 10.
Still we are unable to reproduce the issue from our end with the following steps.
1. Launched chrome and logged in to twitter.
2. Clicked on Tweet then uploaded an image.
3. Tried to tag someone by clicking the option "Who's in the photo?"
Attaching the screen cast for reference.

@Reporter: Could you please have a look at the screen cast and let us know if we have anything from our side.

Thanks!
807211C#7.mp4
9.0 MB View Download
Hi I managed to screen record the issue

https://www.useloom.com/share/363bbc6bfdad432484052f1e9a4187c0

<iframe width="630" height="394" src="https://www.useloom.com/embed/363bbc6bfdad432484052f1e9a4187c0" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>
Project Member

Comment 11 by sheriffbot@chromium.org, Feb 6 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "vamshi.kommuri@techmahindra.com" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Components: UI>Browser
Labels: -Needs-Bisect
As ET team was unable to reproduce the issue from our end, hence requesting some one from "UI>Browser" team to have a look into this issue for further triaging. Removing label Needs-Bisect.

Thanks!
Labels: TE-NeedsTriageHelp
As per comment#2,6,9,12 issue is not reproducible from TE end. Adding TE-NeedsTriageHelp label for further investigation from dev team.

Thanks!
Status: Archived (was: Unconfirmed)
Archiving old bugs that haven't been actively assigned in over 180 days.

If you feel this issue should still be addressed, feel free to reopen it or to file a new issue. Thanks!

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