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Starred by 2 users

Issue metadata

Status: Duplicate
Merged: issue 804433
Owner: ----
Closed: Jan 2018
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug



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Chrome Remote Desktop shows White Screen when connected to remote computer

Reported by bsquared...@gmail.com, Jan 28 2018

Issue description

Chrome Version       : 66.0.3334.0
OS Version: 10.0
URLs (if applicable) : N/A
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari: N/A
    Firefox: N/A
    IE/Edge: N/A

What steps will reproduce the problem?
1. Install and run chrome remote desktop
2. Attempt to connect to remote PC, enter 6 digit PIN.  Will be connected to remote computer. 
3. Normally lock screen or desktop of remotely controlled computer will show but instead there is a white screen.  However mouse pointer changes when moving around the screen so can interact but don't know what is being clicked...

What is the expected result?
- Supposed to be able to control remote computer as would be done in stable Chrome version

What happens instead of that?
- white screen with mouse pointer changing, but no 

Please provide any additional information below. Attach a screenshot if
possible.
- this problem does not happen in the most stable version of chrome (as of this writing).  Seems to be isolated to Canary only.
- this problem only started happening a couple weeks ago.  Chrome remote desktop worked fine in Canary for a while. 

UserAgentString: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3334.0 Safari/537.36



 
temp.PNG
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Components: Services>Chromoting
Labels: Needs-Triage-M66
Mergedinto: 804433
Status: Duplicate (was: Unconfirmed)

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