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Showing the printer options crashes Chrome
Reported by
guillaum...@instantluxe.com,
Jan 24 2018
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3329.3 Safari/537.36 Steps to reproduce the problem: 1. open any page 2. print > save as PDF 3. the view starts drawing the correct layout, but the whole browser (all windows, all sessions) crashes before the preview has a chance to display ; the controls on the left don't show either What is the expected behavior? ability to see the print controls, change the printer etc. including see a preview What went wrong? all windows crash at the same time, including all logged in sessions Crashed report ID: no How much crashed? Whole browser Is it a problem with a plugin? N/A Did this work before? Yes earlier this week, maybe? definitely last week Chrome version: 66.0.3329.3 Channel: canary OS Version: 10.0 Flash Version: n/a I don't remember what printer was last used, it could have been a network device or the built-in "save as PDF" tool.
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Jan 24 2018
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Jan 24 2018
Can you try to get a crash report ID? I can't reproduce this on Win10 using the same version of Chrome (66.0.3329.3), so it might be specific to whatever printer you used last. If you can't get a crash ID, another idea to help determine if this might be specific to the most recently used printer is to run Chrome Canary with the --use-system-default-printer flag, and configure your system default printer in the Windows Devices and Printers settings to be XPS Document Writer (or, if this isn't available, another printer that you know has worked in the past). This will cause Print Preview to select whatever printer you set as the system default when it comes up, so we can either rule out a printer issue (since XPS Document Writer still seems to work here) or figure out what printer is selected when the crash occurs.
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Jan 24 2018
Yes, please get a crash report id if possible. https://www.chromium.org/for-testers/bug-reporting-guidelines/reporting-crash-bug
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Jan 25 2018
Well, today I am on Version 66.0.3330.0 (Build officiel) canary (64 bits) and it doesn't crash any more. Another upgrade to Version 66.0.3331.0 (Build officiel) canary (64 bits) this morning is OK too. The predefined printer was the built-in Save as PDF feature.
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Jan 25 2018
Thank you for providing more feedback. Adding requester "thestig@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Jan 29 2018
Thanks for the update!! @guillaume: Can we close this issue as per comment #5. Thanks!!
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Jan 29 2018
sure, please do.
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Jan 29 2018
Thank you for providing more feedback. Adding requester "sandeepkumars@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Jan 30 2018
As per C#8,marking this issue as Wontfix. Please feel free to file chrome issue if you find any. Thanks..! |
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Comment 1 by susanjun...@techmahindra.com
, Jan 24 2018Labels: Needs-Triage-M66