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Issue 805125 link

Starred by 1 user
Status: WontFix
Owner: ----
Closed: Nov 23
Cc:
█ susanjun...@techmahindra.com
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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LastPass is often unresponsive

Reported by johndif...@gmail.com, Jan 23 2018 
UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3323.0 Safari/537.36

Steps to reproduce the problem:
1. Log into Gmail in a Canary tab (not sure if problem is specific to Gmail)
2. Click on the LastPass extension (red icon)
3. Notice that the LastPass drop-down/pop-out is unresponsive to the keyboard or mouse

What is the expected behavior?
LastPass drop-down/pop-out should not be frozen.

What went wrong?
Most of the time I can't use the LastPass extension.

WebStore page: https://chrome.google.com/webstore/detail/lastpass-free-password-ma/hdokiejnpimakedhajhdlcegeplioahd

Did this work before? Yes not sure

Chrome version: 65.0.3323.0  Channel: canary
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: 

As a workaround, I often open a new tab to make LastPass responsive again.
2018-01-23_15-48-21.png
18.7 KB View Download

Comment 1 by ajha@chromium.org, Jan 24 2018

Labels: Needs-Bisect Needs-Triage-M65

Comment 2 by susanjun...@techmahindra.com, Jan 24 2018

Cc: susanjun...@techmahindra.com
Labels: Triaged-ET Needs-Feedback
johndifini@ Thanks for the issue.

Tested this issue on Windows 7 and Windows 10 on the reported version 65.0.3323.0, latest Canary 66.0.3329.1 and Stable 63.0.3239.132 and unable to reproduce the issue by following the below steps.

1. Launched Chrome and added LastPass extension to Chrome.
2. Logged into LastPass account and logged into gmail account.
3. Clicked on the LastPass extension icon with Mouse and can observe that the extension drop down is rendering correctly.
Attached is the screen cast for reference.

Request you to please check and confirm if anything is missed from our end in reproducing the issue.
Also request you to retry the issue on a new Chrome profile without any flags/extensions and update the thread with the observations.

Thanks..
805125.webm
7.3 MB View Download

Comment 3 by vamshi.kommuri@chromium.org, Nov 23

Status: WontFix (was: Unconfirmed)
As there isn't any Feedback from reporter since long time, closing this issue and marking it as Won't Fix.

@Reporter: Requesting you to file/raise a new issue if this happens in latest chrome versions.

Thanks!
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