Issue 803446 link

Starred by 2 users

Issue metadata

Status:	Duplicate
Merged:	issue 800103
Owner:	----
Closed:	Jan 2018
Cc:	dpa...@chromium.org
Components:	Internals>Installer UI>Settings
EstimatedDays:	----
NextAction:	----
OS:	Chrome
Pri:	2
Type:	Bug
Via-Wizard-Other mp-triage

the button for return to a stable version does'r work after download

Reported by giuliofi...@gmail.com, Jan 18 2018

Issue description

UserAgent: Mozilla/5.0 (X11; CrOS aarch64 10302.0.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3319.0 Safari/537.36
Platform: 10302.0.0 

Steps to reproduce the problem:
1. start the return to the stable channel
2. click the button to start the powerwash
3. 

What is the expected behavior?
the system must restart and begin the powerwash to return to a stable version

What went wrong?
the button does'nt work

Did this work before? N/A 

Chrome version: 65.0.3319.0  Channel: dev
OS Version: 10302.0.0
Flash Version:

Comment 1 by sdantul...@chromium.org, Jan 18 2018

giuliofini08@ Which chromeos device are you using?

Did you follow the exact steps below to change to stable channel?
1. Go to Settings -> About ChromeOS -> Detailed build information section
2. Click on 'Change Channel' button, select stable channel and click on "Change channel and powerwash" button
3. Once the download of updates is complete, click on "Restart and powerwash" button from Settings -> About ChromeOS

The device restarts and begins powerwash to return to stable channel.

Comment here if you still see the problem after above mentioned steps.

Comment 2 by giuliofi...@gmail.com, Jan 18 2018

I use a acer chrome book r13 and I see the bug every time I roll back to stable mode from the version 25

Comment 3 by sdantul...@chromium.org, Jan 18 2018

Could you post a reproduction video of the bug?

Also, could you open a new tab in browser and enter chrome://version and paste the first 3 lines here?