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Issue 801829 link

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Issue metadata

Status: Assigned
Owner:
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 3
Type: Bug



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Chrome Print document section does not allow

Reported by raj.sury...@gmail.com, Jan 13 2018

Issue description

Chrome Version       : Version 63.0.3239.84 (Official Build) (64-bit)
URLs (if applicable) :
OS version               : Versions 10.13.2(17C88) macOS High Sierra 
Behavior in Safari (if applicable): NA
Behavior in Firefox (if applicable): NA

What steps will reproduce the problem?
(1) Login with 2 google accounts
(2) Make session of 1st google account inactive, i.e. it should ask for a password when you try to open Gmail, keep, youtube application etc.
(3) Try to "Save document" from Print section to Google Drive. It does not show "Save to Google Drive" option even when the user is logged in second account.

What is the expected result?

Use should be able to save document to Second account's google drive, instead of being forced to log in to the first account.

What happens instead?

Use has to login to first account again in order to enable "Save document to google drive" feature while on Print document screen.

For graphics-related bugs, please copy/paste the contents of the about:gpu
page at the end of this report.

 
What happens instead?

User* has to login to first account again in order to enable "Save document to google drive" feature while on Print document screen.

Labels: Needs-Triage-M63
Tested this issue on chrome reported version 63.0.3239.84 using Mac 10.13.1 with steps mentioned in below:
1) Launched chrome reported version and logged in into with two gmail accounts
2) Logged out of both gmail account and again login in to second gmail account
3) Tried to save the page to to Google Drive from print section, page saved through second gmail account(active account)

@Reporter:
Please find the attached screen cast for your reference and let us know if we missed anything in reproducing this issue, please provide your inputs on it.

Thanks!
801829.mp4
2.4 MB View Download
Cc: viswatej...@techmahindra.com sc00335...@techmahindra.com
Labels: Triaged-ET Needs-Feedback

Comment 5 by sdy@chromium.org, Mar 7 2018

Components: Services>CloudPrint Internals>Printing
Labels: -Needs-Feedback
Re. #3, I don't think that signing out is what the user described. I think they mean signing into two Google accounts and letting the first account's session expire, e.g. by waiting a while after signing into both accounts. It may be tricky to reproduce but sounds plausible.
Labels: Needs-Feedback
Which account is displayed in the dropdown menu near the top of the destination change dialog when "Save to Google Drive" is missing? If you don't see a dropdown, is the cloud print sign in promo displayed at the bottom of the dialog?
Sorry for the delayed response. I'll try to reproduce this issue on my
system so that I can post it here.

It's the same issue like one of the comments says, we need to wait for
session to expire itself.

Once the first account's session is expired. User does not see the"save to
Google drive" option for second account that is logged in.

I do not remember seeing a login promo either, but I am not 100% sure about
it though.

Email sent via my Android phone, please ignore typos or misspells. Thanks.
Project Member

Comment 8 by sheriffbot@chromium.org, Mar 8 2018

Cc: rbpotter@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Owner: rbpotter@chromium.org
Status: Assigned (was: Unconfirmed)
Mac triage: assigning to rbpotter@ for triage or investigation based on #7.
Labels: Needs-Feedback
Still need an answer on which account is selected in the dropdown in the destinations dialog - i.e. is it the first or second account (or neither)? This is important because that is the account Print Preview is using for finding destinations. 

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