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Issue metadata

Status: WontFix
Owner:
Closed: Apr 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug
LBS



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LBS issue: switching to chrome on __doPostBack

Project Member Reported by marcore@chromium.org, Jan 12 2018

Issue description

Chrome version: 62.0.3202.94
Internet Explorer version: 
OS version:Windows10 professional 64bit / Windows7 professional 32bit
Legacy Browser Support (LBS) Version: 5.0
Case#: 14325282

Description: LBS activates Chrome browser while browsing the web page on IE. 
This issue happens when the users click a tab which contains doPostBack with Java script. 

Steps to reproduce: configure LBS with this policy: https://drive.google.com/open?id=1N0U8PJl2poQd3IKMAAjyUEXk-_jiHPBv


Current Behavior / Reproduction: 
on internet explorer, the customer click on a link with a doPostBack script
https://drive.google.com/open?id=1-buxbULJrTMHsgPp3vfzE-YHr1D_fySg
and it loads chrome: https://drive.google.com/open?id=1ThVMMdtI77jHmXbDE_te18O94pSWMANY
Expected Behavior: 
to remain in internet explorer
Drive link to logs: https://drive.google.com/open?id=1g8cZ2vID_5kyoQpP3jAsCZRC8gZ8NsDo

 
Cc: -pastarmovj@chromium.org
Owner: pastarmovj@chromium.org
To cause this effect the doPostBack link might lead to a URL outside of the URL LIST. From checking the list it seems the whole domain that contains the link is whitelisted but this doesn't mean the actual domain that the post happens to is spelled the same. Maybe it contains a fully qualified domain name instead of the short local name listed. Can you check the exact URL that the post back leads to and if it is covered by one of the whitelisted domains?
the customer confirms that the url called is in the whitelist policy
I have asked for:
1) enable the "*" in the policy "greylist"
2) generate an har file of opening the url in IE

Is possible to enable more debug logs of the LBS Internet Explorer Helper Browser Object ? 

unfortunately there are no further logs available. 

Let's see what's in the data you get back and worst case I would be happy to try investigate this over VC/remote desktop session with the customer.
as  marcore@ commented on #2,
the customer got the .har file from IE.
https://drive.google.com/open?id=1e13fT5JW5XzWQrIr2Bs6C4-BSQ7YkaQi

please check the .har file and let us know if you need additional info from the customer.

Hi all, do we have any updates on this issue? Thanks!

Comment 6 by yban@chromium.org, Mar 26 2018

Do you have any updates regarding the issue?
Any small updates will be appreciated.

Thank you very much!
Cc: marcore@chromium.org
in the har file some paths are in UPPERCASE instead of lowercase as in the url policy.
from the documentation:
https://support.google.com/chrome/a/answer/3062039?hl=en&ref_topic=3062034

Support for mixed-case URLs. All URLs are subject to proper normalization. This means that domain names are lowercase, whereas paths are preserved as specified. This means EXAMPLE.COM is the same as example.com but example.com/somefile is not the same as example.com/SOMEFILE.

Good catch! The domain part is properly normalized wheras this is impossible for the path as many servers are case sensitive. Please verify this and if you still observe the aforementioned issue we will investigate further,.
Status: WontFix (was: Untriaged)
The case # 14325282 is closed.
closing this as won't fix work as intended.

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